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Microsoft CRM - CMR Exams

Microsoft CRM - CMR Exams

CMR Exams

Posted: 02 Aug 2004 09:46 PM PDT

I'm Planing to do CRM Exams, so please can you help me in this, can you tell me abou the questions and how was it, is hard or easy... dose the materials enough

and if you can send me the questions i'll very thankfull for you

thanks very much
yasser

"Paresh" wrote:
 

Automatic Customer Cases?

Posted: 02 Aug 2004 04:58 PM PDT

Never mind. The rule I had setup wasn't activated. Silly me...


"Julian Sharp" <sharpuk.f9.co.uk> wrote in message
news:com... 
CRM 

Speed issues with CRM

Posted: 02 Aug 2004 03:12 PM PDT

Traffic between the CRM and SQL servers is very heavy. Try to have a
dedicated link between those two, so not contending with general network
traffic

Have you optimised the disk configuration on SQL eg
transaction log on dedicated disk,
databases on SCSI RAID 5, OS
program files on RAID 1 array



"David" <microsoft.com> wrote in message
news:9c5b01c478dd$bcd7c7a0$gbl... 

How to import previous MSCRM data after change in AD domain name?

Posted: 02 Aug 2004 11:18 AM PDT

If your old AD domain exists on another DC, you can use the CRM Redeployment
tools to redeploy the CRM DB to the new domain. These tools can be found
on MSDN at: MSCRM Redeployment Tools

If the old AD domain does not exist, you can contact PSS / CRM Support and
they may be able to walk you through a process to pull some of the data out
of your old DB and to load it into your new installation in the new domain.
CRM has Data Migration Framework tools that can assist here.



"Corcel CRM" <com> wrote in message
news:com... 

delete fields

Posted: 02 Aug 2004 08:40 AM PDT

Daniel,

Take a look at the following blog entry on the topic:
http://inside-mscrm.blogspot.com/2004/05/removing-unwanted-attributes.html


Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On Mon, 2 Aug 2004 08:40:33 -0700, "com"
<microsoft.com> wrote:

it seems impossible to delete a field that has been
created with CRM depoyment manager. Does anyone has a
solution for this?

Regards

SQL Server Error whilst creating new attribute

Posted: 02 Aug 2004 07:12 AM PDT

Paul,

The limit you are hitting is actually a SQL limitation. The KB article you
found refers to a bug that occurrs when importing schema info in CRM, not
actually adding them via Deployment Manager.

Basically, SQL will not allow a row to span a page (hence the 8k limit).
Problem is, CRM treats the record as if every field is filled to the max
(varchars only take up space for the actual data). Many of the fields in the
stock app are rather large and take up a lot of that 8k limit.

SQL will actually allow you to continue to add columns, but warns you of the
problem. It's not an issue until you try to save more than 8k of data. At that
point, the update errors out. Once you get to the pint of maxing out, CRM won't
allow you to add any more. They opted to prevent an error occuring that would
bubble to the end user that would result in lost data.

It's kind of a hassle, but that is what's happening.

Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On Mon, 2 Aug 2004 07:12:15 -0700, "Paul McQuillan"
<com> wrote:

I've previously added a good number of custom attributes
the Lead entity type, however whenever I try a add a new
attribute since I receive the an error telling me that the
attribute addition has failed and to check the Event Log
for more information.

In the Event Log is two related error events:

(the first)
dmLog: New size of the attribute ({FEC5CEBE-B6F3-4E3C-90E9-
B1A1CB2333F5}) exceeds the SQL Server row limit of 8000
bytes.

(second)
dmLog: Failed to add new String attribute
(CFSCL_ACCOUNTS_InvoiceType) to Lead entity.

I've googled this error message and found a Microsoft
resource page -
http://support.microsoft.com/default.aspx?kbid=832753

However I don't think the information contained on the
page relates specifically to this problem - there is a
software update there, but it is for MSCRM v1 rather than
v1.2 (which is the version I'm using). But I think that
v1.2 should already includes this update.

Can anyone shed any light on whats going on here. I
presume that the creation of the new attribrute is trying
to create one or more new records/fields in the Metabase
which SQL Server is unable to do and hence generating the
error; does anyone out there know how to work around this?

Cheers, Paul.
Xchange Group.

Beginners Question

Posted: 02 Aug 2004 04:05 AM PDT

You might find this article mildly interesting:
http://www.crn.com/showArticle.jhtml?articleID=23905047&flatPage=true
Basically, it talks about how "CRM" is becoming much broader than it was just a few years ago. For instance, we use Microsoft CRM for our helpdesk/customer service, sales & marketing, and reporting, as you mentioned. But, because these tasks encompass 80% of our job functions, it is easy to envision a time when CRM might become more of a portal to everything we do for our customers (both internal and external) that ties everything together in a powerful way. I know that Microsoft wants to integrate more Office into CRM in future releases, and if they could turn the CRM web client email into a full email client, they'd be pretty close to accomplishing that.
--
Matt Wittemann


"Derek Davidson" wrote:
 

Table Conflicts

Posted: 01 Aug 2004 11:14 PM PDT

Thanks Matt, will take your advise and keep them as they are.


"Matt Parks" <com> wrote in message
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data 
send data 
setting 
the 

Duplications of Data

Posted: 01 Aug 2004 08:51 AM PDT

The searchpac from c360 can be used to dedupe records, one at a time:

http://www.c360.com/SearchPac.aspx


Stephen


"Chuck47" <microsoft.com> wrote in message
news:com... 
duplicates were not eliminated. What would be the options for cleaning up
the data from within Microsoft CRM? Would approaching it from the SQL
database be risky? Thank you for all of your help.

I passed the exam but no

Posted: 01 Aug 2004 02:57 AM PDT

If you passed the exam using vue or prometric you can call and they will
send you confirmation of your result on email. This will give you the
required documentation to register your pass. I understand that currently
there are delays sending out official MSCRM certifications as a colleague of
mine who passed before i did is still awaiting his certificate whereas i
have received all of mine already.

David Roberts


"John O'Donnell" <com-nospam> wrote in
message news:phx.gbl... 
any 

Generating documents or letters from CRM

Posted: 31 Jul 2004 11:57 PM PDT

Many thanks for the reply. Its good to hear that there are updates in the pipeline. The good thing seems to be that Microsoft CRM will allow us to do some things that we can't with other products. The downside is that some of the everyday tasks are a little more difficult. The problem seems to be that the assumption is that most communication will be transacted by meetings, email or telephone. In reality it is still different for us and many companies we deal with.

I have tried the suggestions you make but we would still need to create some rules to allow all contact transactions to be duplicated to , say, opportunity level. This can be done as you describe but does seem more complex than clicking a button, chosing a template with the rest happening automatically with the minimum number of steps and keeping all the info for the item together in one place to allow efficient reworking of the item when reviewed.

I see from the postings that a number of others have raised the same point Hopefully the closer integration and planned modifications will help with this. Microsoft CRM is potentially a very good product but with one or two changes it could be really great.

Thanks again for your reply

Paul Lisseter
--
Paul Lisseter
LNL Services - UK


"Stephen Redmond" wrote:
 

CRM Training Manual Set

Posted: 31 Jul 2004 05:57 PM PDT

ok I work for a MBS partner company so was able to order direct. Sorry but
in this case it appears your only route is to order through the VAR.

--
John O'Donnell
Microsoft CRM MVP


"Chuck47" <microsoft.com> wrote in message
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Manuals 

Why can't my user view data

Posted: 31 Jul 2004 01:50 PM PDT

nice to get an easy question for a change :-)

glad i could help

--
John O'Donnell
Microsoft CRM MVP


"Rafael Gomez" <microsoft.com> wrote in message
news:99c501c478c2$23b26960$gbl... 

Carry forward of Activities

Posted: 30 Jul 2004 10:40 PM PDT

Stephen is correct that there is no simple way to do this today.
We are working to address this in MSCRM v2.0

Regards,
Alex
--
This posting is provided AS IS with no warranties and confers no rights.


"Stephen Redmond" wrote:
 

Migrating ACT! data to CRM

Posted: 30 Jul 2004 03:19 PM PDT

Tom,
We had the same issue and we bought a program that I found in this
newsgroup. The link is
http://www.nwoods.com/act/exportpro.htm

We had no problem using it and we imported the activities as well.

Good luck,
Elena


"Julian Sharp" <sharpuk.f9.co.uk> wrote in message
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an 
Outlook, 
CSV 

APPOINTMENT AUTO COMPLETE

Posted: 30 Jul 2004 07:24 AM PDT

Matt,

Can you tell me how I disable the SQL joB?

I agree that the best solution would be to change the procedure that
is used by this job to alter the criteria it uses to auto-close the
appointments. However, we do not have the technical knowledge to do
this safely.

Thanks
Lee


Matt Parks <com> wrote in message news:<com>...