Hi Ana,
Thanks for your update.
I am glad to know the issue is resolved.
If need further help about this issue, just post back to let me know.
Have a nice day!
Thanks & Regards
Alan Sun
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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|Content-Class: urn:content-classes:message
|From: "Ana" <microsoft.com>
|Sender: "Ana" <microsoft.com>
|References: <2a23a01c465ea$0525ea20$gbl>
<phx.gbl>
<2ba8101c46808$b140d660$gbl>
<2bc0b01c4681b$99a99510$gbl>
<phx.gbl>
|Subject: RE: Exchange 2003 Error
|Date: Tue, 13 Jul 2004 17:14:18 -0700
|Lines: 321
|Message-ID: <2bab801c46937$81174480$gbl>
|MIME-Version: 1.0
|Content-Type: text/plain;
| charset="iso-8859-1"
|Content-Transfer-Encoding: 7bit
|X-Newsreader: Microsoft CDO for Windows 2000
|thread-index: AcRpN4EXWn1kXgz+RziCBq9ARXpvEQ==
|X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
|Newsgroups: microsoft.public.exchange.misc
|Path: cpmsftngxa06.phx.gbl
|Xref: cpmsftngxa06.phx.gbl microsoft.public.exchange.misc:111023
|NNTP-Posting-Host: tk2msftngxa14.phx.gbl 10.40.1.166
|X-Tomcat-NG: microsoft.public.exchange.misc
|
|Thank you for your help. The problem has not come back
|since we entered the registry key. We also left our Anti-
|virus programs running.
|>-----Original Message-----
|>Hi Ana,
|>
|>Thanks for your posting back.
|>
|>I suggest you configure the "Maximum allowed sessions
|per user" value to
|>isolate the issue.
|>
|>As for the third party tools, you may disable them
|temporary to narrow down
|>the issue for your situation.
|>
|>For more information about Exchange and antivirus
|software, you may look
|>into the following article:
|>
|>823166 Overview of Exchange Server 2003 and antivirus
|software
|>http://support.microsoft.com/?id=823166
|>
|>Please inform me of the results. Have a nice day!
|>
|>Thanks & Regards
|>Alan Sun
|>Microsoft Online Partner Support
|>
|>Get Secure! - www.microsoft.com/security
|>================================================ =====
|>When responding to posts, please "Reply to Group" via
|your newsreader so
|>that others may learn and benefit from your issue.
|>================================================ =====
|>
|>This posting is provided "AS IS" with no warranties, and
|confers no rights.
|>
|>
|>
|>--------------------
|> |Content-Class: urn:content-classes:message
|> |From: <microsoft.com>
|> |Sender: <microsoft.com>
|> |References: <2a23a01c465ea$0525ea20
|$gbl>
|><phx.gbl>
|><2ba8101c46808$b140d660$gbl>
|> |Subject: RE: Exchange 2003 Error
|> |Date: Mon, 12 Jul 2004 07:22:02 -0700
|> |Lines: 197
|> |Message-ID: <2bc0b01c4681b$99a99510
|$gbl>
|> |MIME-Version: 1.0
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|> | charset="iso-8859-1"
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|> |X-Newsreader: Microsoft CDO for Windows 2000
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|> |X-MimeOLE: Produced By Microsoft MimeOLE
|V5.50.4910.0300
|> |Newsgroups: microsoft.public.exchange.misc
|> |Path: cpmsftngxa06.phx.gbl
|> |Xref: cpmsftngxa06.phx.gbl
|microsoft.public.exchange.misc:110964
|> |NNTP-Posting-Host: tk2msftngxa11.phx.gbl
|10.40.1.163
|> |X-Tomcat-NG: microsoft.public.exchange.misc
|> |
|> |One more question. Is there a best practice with
|regard
|> |to setting the value "Maximum allowed sessions per
|user"?
|> |>-----Original Message-----
|> |>Thanks.
|> |>
|> |>We currently are running SP1 for Exchange. Also,
|I
|> |>checked for that registry entry and it does not
|exist. I
|> |>have not added it yet, but plan to shortly.
|> |>
|> |>When you say disable all third-party software
|such as
|> |anti-
|> |>virus software, do you mean permanently, or just
|while
|> |>changing this registry setting? I am not sure if
|> |>permanently would be feasible, since we rely
|heavily on
|> |>this protection. Other than anti-virus software,
|there
|> |>are no other third-party products running on
|Exchange.
|> |>
|> |>Thanks for you help
|> |>
|> |>>-----Original Message-----
|> |>>Hi Ana,
|> |>>
|> |>>Thanks for posting here.
|> |>>
|> |>>According to the situation, I suggest you first
|apply
|> |the
|> |>service pack 1
|> |>>for Exchange 2003. For more info, refer to the
|following
|> |>article:
|> |>>
|> |>>836993 How to obtain the latest updates and
|service
|> |packs
|> |>for Exchange
|> |>>Server
|> |>>http://support.microsoft.com/?id=836993
|> |>>
|> |>>Second, please verify the "Maximum Allowed
|Sessions Per
|> |>User" setting in
|> |>>Registry.
|> |>>
|> |>>Warning: If you use Registry Editor incorrectly,
|you may
|> |>cause serious
|> |>>problems that may require you to reinstall your
|> |operating
|> |>system. Microsoft
|> |>>cannot guarantee that you can solve problems
|that result
|> |>from using
|> |>>Registry Editor incorrectly. Use the Registry
|Editor at
|> |>your own risk.
|> |>>
|> |>>1. Click "Start", click "Run", type "regedit"
|(without
|> |>the quotation marks)
|> |>>in the "Open" box, and then click "OK".
|> |>>
|> |>>2. Locate, and then click the following registry
|subkey:
|> |>>
|> |>>
|>
||>>"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\S ervices\M
|SE
|> |x
|> |>changeIS\Parameter
|> |>>sSystem"
|> |>>
|> |>>3. If the "Maximum Allowed Sessions Per User"
|entry does
|> |>not exist, do the
|> |>>following:
|> |>>
|> |>> a. On the "Edit" menu, point
|to "New", and
|> |>then click "DWORD Value".
|> |>>
|> |>> b. Type "Maximum Allowed Sessions
|Per User"
|> |>(without the quotation marks)
|> |>>as the entry name, and then press ENTER.
|> |>>
|> |>>4. Right-click the "Maximum Allowed Sessions Per
|User"
|> |>entry, and then
|> |>>click "Modify".
|> |>>
|> |>>5. Click "Decimal", type the value that you want
|to set
|> |>in the "Value data"
|> |>>box, and then click "OK".
|> |>>
|> |>>6. Quit Registry Editor.
|> |>>
|> |>>Third, please disable all the third-party
|applications
|> |>running on the
|> |>>Exchange server, especially the antivirus
|software.
|> |>>
|> |>>Also, please check the issue from OWA.
|> |>>
|> |>>I am looking forward to hearing from you. Have a
|nice
|> |day!
|> |>>
|> |>>Thanks & Regards
|> |>>Alan Sun
|> |>>Microsoft Online Partner Support
|> |>>
|> |>>Get Secure! - www.microsoft.com/security
|>
||>>============================================== =======
|> |>>When responding to posts, please "Reply to
|Group" via
|> |>your newsreader so
|> |>>that others may learn and benefit from your
|issue.
|>
||>>============================================== =======
|> |>>
|> |>>This posting is provided "AS IS" with no
|warranties, and
|> |>confers no rights.
|> |>>
|> |>>
|> |>>
|> |>>--------------------
|> |>> |Content-Class: urn:content-classes:message
|> |>> |From: "Ana" <postalias>
|> |>> |Sender: "Ana" <postalias>
|> |>> |Subject: Exchange 2003 Error
|> |>> |Date: Fri, 9 Jul 2004 12:22:05 -0700
|> |>> |Lines: 39
|> |>> |Message-ID: <2a23a01c465ea$0525ea20
|> |>$gbl>
|> |>> |MIME-Version: 1.0
|> |>> |Content-Type: text/plain;
|> |>> | charset="iso-8859-1"
|> |>> |Content-Transfer-Encoding: 7bit
|> |>> |X-Newsreader: Microsoft CDO for Windows
|2000
|> |>> |X-MimeOLE: Produced By Microsoft MimeOLE
|> |>V5.50.4910.0300
|> |>> |Thread-Index:
|AcRl6gUlC1g6TlvNQyGTUB/EnxWkEA==
|> |>> |Newsgroups: microsoft.public.exchange.misc
|> |>> |Path: cpmsftngxa06.phx.gbl
|> |>> |Xref: cpmsftngxa06.phx.gbl
|> |>microsoft.public.exchange.misc:110914
|> |>> |NNTP-Posting-Host: tk2msftngxa12.phx.gbl
|> |10.40.1.164
|> |>> |X-Tomcat-NG: microsoft.public.exchange.misc
|> |>> |
|> |>> |We just installed an Exchange 2003 server
|(which
|> |is
|> |>co-
|> |>> |existing with Exchange 5.5). We got the
|following
|> |>error
|> |>> |in the Application log:
|> |>> |
|> |>> |Source: MSExchangeIS
|> |>> |Event ID: 9646
|> |>> |Mapi session "45282065-5353-3130-2900-
|> |000000000000"
|> |>> |exceeded the maximum of 32 objects of
|> |>type "session".
|> |>> |
|> |>> |This was followed by:
|> |>> |
|> |>> |Source: MSExchangeIS
|> |>> |Event ID: 9646
|> |>> |Mapi session /o=,/ou= /cn= /cn= exceeded
|the
|> |>maximum of 32
|> |>> |objects of type "session".
|> |>> |
|> |>> |Then the Exchange server became
|unavailable and no
|> |>one
|> |>> |could open their mailboxes. We were only
|able to
|> |>restore
|> |>> |mail service after rebooting the Exchange
|server.
|> |>> |
|> |>> |I looked at the following article:
|> |>> |
|> |>> |Event ID 9646 is logged when you try to
|send many
|> |>messages
|> |>> |in Exchange Server 2003
|> |>> |
|> |>> |http://support.microsoft.com/default.aspx?
|> |>scid=kb;en-
|> |>> |us;830836&sd=ee.
|> |>> |
|> |>> |I don't think this article applies to us
|because
|> |we
|> |>only
|> |>> |have two users on the server (while we are
|testing
|> |>to make
|> |>> |sure it is stable), and I am one of those
|users
|> |and
|> |>I
|> |>> |checked with the other user, and neither
|one of us
|> |>was
|> |>> |sending mail through scripts or batches.
|We were
|> |>sending
|> |>> |regular emails.
|> |>> |
|> |>> |Any ideas on what might have caused this?
|We are
|> |>holding
|> |>> |off on moving over more mailboxes until we
|get
|> |this
|> |>> |squared away.
|> |>> |
|> |>> |
|> |>>
|> |>>.
|> |>>
|> |>.
|> |>
|> |
|>
|>.
|>
|
