|   Customization with SDK : add related form     Posted: 30 Apr 2004 05:07 AM PDT Hi
 
 I would like to give the possibility to users to be able to duplicat
 an opportunity since a first opportunity without having to recaptur
 information
 For it I added a button in the  toolbar of the  Opportunity form.
 associated the url <servername> /SFA/opps/edit.aspx to this button
 How can I do to simulate an " add related " and to take al
 information but the id of the first form (I have already done th
 mapping)
 
 Thanks
 
 | 
    |   Will new fields get upgraded?     Posted: 29 Apr 2004 01:17 PM PDT Thanks Matt
 So, I guess it is always better to build an external application and then
 integrate it with CRM. This will minimize maintenance issues during
 upgrades.
 
 "Matt Parks" <com> wrote in message
 news:com...
 no
 may
 future
 what
 the
 thus
 due to
 future
 What
 
 
 
 | 
    |   2 Remote User Connections     Posted: 29 Apr 2004 08:18 AM PDT SFO requires that the laptop be a member of the Domain in order to be installed.It also will not sync across the web.
 
 Matt Parks
 
 ----------------------------------------
 ----------------------------------------
 On Thu, 29 Apr 2004 08:18:05 -0700, "Greg" <com> wrote:
 
 I have 2 remote users who log into an entirely separate
 (Untrusted) domain on their winxp notebooks then the rest
 of my users.  Currently they access CRM across the web
 (with login id's that obviously match the CRM domain).  I
 would like to give them Sales for Outlook on their local
 machine.  Is it possible to synch them through the web?
 They do not need email capabilities it would just be so
 they could Work offline on their accounts?
 
 Thanks for your time.
 
 
 | 
    |   Can not Create cases     Posted: 29 Apr 2004 07:24 AM PDT I figured out the problem.  It had to do with the current case value in thesystem and case numbers that I had imported from another CRM installation.
 I changed the current case value and that took care of the problem.
 Anthony
 "Martin Gallagher" <com.nospam> wrote in message
 news:com...
 Dialog box allows you create a new Account or Contact), the Subject must be
 an entry for the Subject Catalogue and the Title is anything you like and
 does not have to be unique.
 
 
 
 | 
    |   DC and CRM     Posted: 29 Apr 2004 06:56 AM PDT It "can" work, but it also might not.  If the DC config is relatively clean,then you might be OK.  However, there have been some issues with the SFO client
 and replication in a single server (non-SBS) environment.
 
 Matt Parks
 
 ----------------------------------------
 ----------------------------------------
 On Thu, 29 Apr 2004 06:56:01 -0700, "Jeff" <microsoft.com>
 wrote:
 
 Does anybody know why you can't run CRM on DC?
 
 
 | 
    |   Can't access CRM home page or reports     Posted: 29 Apr 2004 06:16 AM PDT Colin
 Is your CRM security service started on the crm web box?
 
 
 "Colin Campbell" <microsoft.com> wrote in message
 news:com...
 
 
 
 | 
    |   How can I take back a licence     Posted: 29 Apr 2004 06:06 AM PDT Assuming you have the authority, go to  Settings -->Business Unit Settings --> Users.
 Select the user, click on the Licenses tab, then Manage
 Licenses. You can then highlight the license and remove it
 from the Selected Licenses field.
 
 How can I take back the licence?  Does anyone know?
 
 | 
    |   Sharing records     Posted: 29 Apr 2004 03:41 AM PDT I guessed right :-)
 
 "Teresa" <microsoft.com> wrote in message
 news:com...
 realized the security roles where at organizational level. I turned them out
 to business unit level, and sharing function worked out.
 
 
 
 | 
    |   link our database schema to CRM     Posted: 29 Apr 2004 01:02 AM PDT Yingwu,
 If I understand you correctly, the information you need to track is basically
 "child" tables that are tied to the Account or Contact.  The following MSDN
 article covers how to setup a new page within MSCRM that displays info from
 another database.  You can use this as a base for creating pages that maintain
 the additional information you need.
 
 http://msdn.microsoft.com/library/en-us/dnmbscrm/html/mbs_crmapp_database.asp
 
 You will obviously need to work out the PK/FK issues, but the concepts are
 there.  There are also several other articles there that will get you pointed in
 the right direction.
 
 Matt Parks
 
 ----------------------------------------
 ----------------------------------------
 On 30 Apr 2004 04:37:35 -0700, com (yingwu) wrote:
 
 Matt, thanks a lot for your reply.
 
 Yes, I believe that it is better for us to covert our database schema
 to CRM database schema. But we realized a problem that it is quite
 hard for us to convert as we are selling software online which is
 typically include refund and chargeback. We have such tables to track
 refund and chargeback orders. However, there is no such information in
 CRM tables.
 
 It will be too difficult for us to change the CRM mapping system to
 use our schema, and also it will be too difficult to maintain.
 
 So how is your thinking/suggestion to deal with this refund/charge
 back things?
 
 Thanks for your input!
 
 yingwu
 
 Matt Parks <com> wrote in message
 news:<com>...
 
 
 | 
    |   Insert other Table     Posted: 29 Apr 2004 12:12 AM PDT not within the existing framework of the app.  However, you could develop thison your own and interate the logic into MSCRM.  Refere to the SDK and MSDN
 articles for some examples.
 
 Matt Parks
 
 ----------------------------------------
 ----------------------------------------
 On Thu, 29 Apr 2004 15:48:19 +0200, "Xymox MS" <it>
 wrote:
 
 
 "Frans Cahyadi" <com> ha scritto
 
 
 Can I make join between tables of different db ?
 marco s.
 
 
 | 
    |   uninstall client fcor Outlook is impossible     Posted: 28 Apr 2004 04:47 PM PDT Thanks for your contribution Martin. I will give this atry next time I meet that person.
 
 Peter
 needs to be completed by the domain user that installed
 the client.  There is a workaround available which migh
 help:
 MSCRM key at this location:
 | MSCRM
 machine
 Note - Setup may fail on step 2 but it should work fine
 on step 3 and the CRM Sales for Outlook client will
 uninstall
 
 | 
    |   Importing a list of Accounts from another app...     Posted: 28 Apr 2004 02:30 PM PDT Thats the tool you need.
 
 "Todd M. Taylor" <com> wrote in message
 news:eVD2B%phx.gbl...
 
 
 
 | 
    |   Please help - CRM client Installation asking for web URL     Posted: 28 Apr 2004 01:26 PM PDT Raj
 On the pc where you want to install the client you need to be log in as a user which exists on the Active Directory where the CRM server is a member of. The Username/Password have to be the same. The user also needs to have a licence assigned to him/her
 
 Regards
 Rob Bakkers
 Accentur
 
 ----- Raj B wrote: ----
 
 Am installing CRM Client on a different machine from CRM
 server (which is the recommended configuration). On
 trying to instal CRM client the installer asks: "Type the
 URL of the Microsoft CRM Server you want to use: e.g.
 http://crm
 
 When I put in a path for the server software on the other
 machine - says setup was unable to find an instance of
 the Microsoft CRM server components
 
 
 What do I need to put in the url address for it to locate
 the server components? Is the server supposed to sit on
 the internet and be accessible. I have my CRM server in
 the other machine with SBS 2003. Please Help - cannot
 seem to find a solution to this.
 
 
 | 
    |   Duplication of Production CRM Install to Test environment     Posted: 28 Apr 2004 11:50 AM PDT I just got back from a 2 day SharePoint development class, and theinstructor recommended using Microsoft Virtual Machine for developing
 applications on MS CRM, rather than devoting another Windows 2003 server for
 a "test environment."  Might this be an option for you?
 
 Sincerely,
 Todd M. Taylor
 
 
 
 | 
    |   Version 1.2 keys on version 1.0     Posted: 28 Apr 2004 11:20 AM PDT The keys are definately version specific. When going from version 1.0 to 1.2we were supplied with a new set of keys
 
 
 "Cobb" <com> wrote in message
 news:%phx.gbl...
 
 
 
 | 
    |   Internal AND External Customer Service     Posted: 28 Apr 2004 10:24 AM PDT We have strict security - most folks have user-levelprivileges or team-shared which should cut down on the
 confusion.  Also, most of the communication b\w depts will
 be in the form of tasks instead of emails. (i.e. Sales
 needs contract amendment from legal - submits task to
 Legal queue).  We want a way to track\analyze internal
 customers.
 
 I'll let you know if I see an iceberg approaching.. ;)
 
 Thanks!
 
 customer
 for disaster ;)
 would all be stored in
 be filtered in a
 are appropriate to
 employee is a CRM user
 CSR in the Customer
 and will work with
 sends a help
 contact/account
 this person
 shouldn't be a
 get ;D
 
 | 
    |   Sales: Lead become Opportunity, then Account?     Posted: 28 Apr 2004 10:09 AM PDT Thanks for your feedback, KB :)
 I think you're right in stating that sales people have to create all three
 accounts from a Lead, whether that Lead has actually bought something or
 not.   It makes more sense to me to escalate a Lead to an Opportunity, then
 to an Account rather than do the latter two at the same time, but I guess
 our sales staff will just have to use the program as is :(
 
 Sincerely,
 Todd M. Taylor
 
 
 
 
 | 
    |   Create new field???     Posted: 28 Apr 2004 10:05 AM PDT Hank - Keep in mind when you add fields in MS-CRM that you cannot deletethem.  Also, yes you can create fields with look-up values/drop-down list
 fields.  Create the field first and publish the customization from
 deployment manager.  Then customize the form itself within MS-CRM (System
 Customization) to add the values for that item.  Publish the form
 customization.  Then IISRESET on the web server.  Should be it.  At least
 that is how I do it!  brian
 
 
 | 
    |   Jscript problem with CRM?     Posted: 28 Apr 2004 09:56 AM PDT But it works fine as regular jscript in a web page.  It just doesn't workwith MSCRM in the jscript box for the onchange event for picklists.
 
 Eric
 
 "Gary" <NOSPAM.com> wrote in message
 news:phx.gbl...
 
 
 
 | 
    |   Since Upgrading To SBS 2003 Cannot Start CRM Security Service     Posted: 28 Apr 2004 08:45 AM PDT I thought it was going to be a much easier process.  Thebiggest issue that I found was an error every time I
 booted saying:
 "The procedure entry point GetTextExtentPointI could not
 be located in the dynamic link library MSDART.DLL"
 
 Turns out that the OLEDB32.DLL that I had was old and the
 upgrade did not replace it and that caused services to
 fail.
 
 MS CRM still won't run because now it is telling me that I
 am trying to log on with a bad user id but at least I am
 closer.
 
 Thanks for your response.
 
 
 
 | 
    |   Demo on single laptop     Posted: 28 Apr 2004 07:23 AM PDT I do this
 single 2.4ghz laptop
 1GB ram
 
 4 virtualpc images
 1 - domain controller in its own forest
 2 - crm +sql server
 3 - server 2000 running vs.net for development and client
 4 - exchange server
 
 when its all started up it is sluggish but not unusable. I have developed
 crm custom code on this setup and believe me, if it was slow i would not use
 it
 "Cedric Mesey" <microsoft.com> wrote in message
 news:phx.gbl...
 Win2003
 
 
 
 | 
    |   MS CRM 1.2 - Sales for Outllok     Posted: 28 Apr 2004 07:09 AM PDT I'm sure you can get it to work, but I don't know what you'd have to do to getit to be successful.  I'm pretty sure the problem has to do with the security
 tied to the replication.
 
 I know there have been many people who have posted problems about trying to get
 it to work, but have not seen an answer yet.  Having the workstation in the CRM
 Domain is listed as a req for SFO.
 
 Matt Parks
 
 ----------------------------------------
 ----------------------------------------
 On Thu, 29 Apr 2004 09:47:11 +0200, "Atleti de Madrid"
 <es> wrote:
 
 Thanks, Matt, but... do you mean that users in an enterprise, that shares
 several domains, DO have to "relocate" the workstations into the DW2K3 Windows
 Domain for CRM/SFO client to work?
 
 What about if an user (let's say... within the DW2K domain) wants to install SFO
 in his outlook? I mean, the installation process would complete successfully or
 no? And, if so, the Outlook client will connect to the server without trouble?
 
 Thanks in advance
 
 
 | 
    |   Error when synchronizing in Outlook     Posted: 28 Apr 2004 06:29 AM PDT Peter
 
 Is your CRM server on Windows 2003?  I had this same problem because my CRM was on Windows Server 2003 and my active directory was on 2000.  If this is the case for you, you have to open an incident with Microsoft (mbs.microsoft.com) to get a hotfix for an updated authx.dll file
 
 
 ----- Peter Rundberg wrote: ----
 
 What could be the possible causes for the following error when trying to g
 off-line and synchronize in Outlook
 --------------------------
 Erro
 --------------------------
 The specified domain either does not exist or could not be contacted
 --------------------------
 O
 --------------------------
 
 This error occurs shortly after the Downloading Status dialog box is opene
 (the one with the progress bar). The error can be reproduced from an
 client, so it seems to be a server side problem. Working on-line, both i
 Internet Explorer and from inside Outlook works fine, and th
 synchronisation has worked before, but is now not working anymore
 
 What would be a suggested methodology to resolve this kind of issues ? Ar
 there settings in client PC registry that we can compare to server sid
 settings? Is there a way of  turning on logging or tracing, that can help u
 finding the cause of this problem ? How can we check and compare potentia
 changes to network or active directory with the current settings of MSCRM
 
 Any help is most appreciated
 
 Best regards
 Pete
 
 
 
 
 | 
    |   The trials of relocating both the SQL and the CRM frontend server (1.2)     Posted: 28 Apr 2004 05:04 AM PDT The licensed name is simply 'Imscan' (without the quotes), can't really seehow that could be a problem. I'll see what MS support offers and post back
 my results.
 
 -Ben
 
 "John O'Donnell" <com-nospam> wrote in
 message news:phx.gbl...
 W2k
 service
 too).
 the
 synch
 ms
 it
 one
 a
 125
 125
 'MSmerge_C15D4F59965F4505B09147FA0BAD2AAA'.
 'MSmerge_76B5E99ADD6C4C8C9A9FB2DA9B5C37A8'.
 
 
 
 | 
    |   ISV.config and teams     Posted: 27 Apr 2004 11:36 PM PDT No this is not possible using standard CRM. There is no way to say onlyuser1 can see your addin etc.
 
 However as CRM uses the Active Directory you could have your code ask the AD
 if they are a member of a certain group and if they are run the code and if
 not drop out.
 
 Never tried it but I'm sure it is possible
 
 
 "Venkat" <com> wrote in message
 news:540901c42ceb$175b69a0$gbl...
 
 
 
 |