Pages

Search

Microsoft Word - "Something went wrong" error message

Microsoft Word - "Something went wrong" error message


"Something went wrong" error message

Posted: 29 Jul 2014 02:50 PM PDT

"Something went wrong" is the message I receive when trying to open MS Office Word.

Would appreciate your help.

[Split from the thread at http://answers.microsoft.com/en-us/office/forum/office_2013_release-word/receiving-the-message-something-went-wrong-when/085656c7-be4b-47cd-81d3-7ed4dfedda2a]

Having trouble with Changes not being saved when transferring documents to coworkers or just opening it up the next day

Posted: 29 Jul 2014 01:45 PM PDT

Hey

Our experience here at work with Word 2013 is becoming frustrating. We have a very important document that we have had to redo over and over again, because any of our changes are not saving.  So I want to know if A: we are doing something wrong when saving. B: If Word just does this C: if when we email it or someone else opens it from sharepoint on their own computer if the changes do not save. Or if it picks up from where they left off and doesnt accept the new changes.

Any advice would be awesome!
Thanks!

Documents

Posted: 29 Jul 2014 12:24 PM PDT

I cannot open any documents.  Suggestion was to go to control panel, programs and features, and then repair.  Did that.  Says repair is taking place, that it won't take long, and thank you for my patience.  All out of patience.  It's been over 3 hours.  Repair is still running. 

Show Textbox if merge field is not null

Posted: 29 Jul 2014 12:21 PM PDT

Hi All,

I'm trying to figure out how to make a textbox visible only if a merge field in it has data. My best guess is something like this should work (but of course it doesn't). Any help is appreciated.

If ActiveDocument.MailMerge.Fields(UD_Notice) Is Not Null Then
    Set Box = ActiveDocument.Shapes.AddTextbox( _
        Orientation:=msoTextOrientationHorizontal, _
        Left:=350, Top:=200, Width:=200, Height:=180)
        Box.TextFrame.TextRange.Text = UD_Notice

End If

Can't view the attached word document in mail

Posted: 29 Jul 2014 11:46 AM PDT

Hello,

I have a problem. When I send a my CV as a word document the other mail recipient can not see it in view. Only picture is seen and all the text is blank. This is not the case with other word documents which I send. If the document is downloaded there is no problem and it opens correctly. The document is saved as a Word 97-2003 document but then again the other documents that are saved the same are view able.  

Could anybody help me please with my problem?

Thank you in advance ,

regards,

Word 2010 Built-in table styles have unwanted banding

Posted: 29 Jul 2014 08:02 AM PDT

I have a large document with many tables in it. It was originally a .doc file and has been converted to .docx.

I'm changing the style of all tables to a built-in style.

If I create a new table I can use the normal built-in template styles in the design tab. However, if I click on a pre-existing table the design tab refreshes with different built-in table styles that all have unusual row banding applied to them. This can be resolved by selecting "Clear" (and the default styles are displayed).

Can anyonne explain why this happens and is the a way to resolve without having to individually "Clear" all tables in my document one by one?

Thanks.

Automatic change of the equation letters from normal to bold

Posted: 29 Jul 2014 07:50 AM PDT

Hello

We use MS Office Word 2007 with the default equation editor (which is accessed via Insert/Equation -under Symbols-)

Now, I am writing a report where I have many formulas. I have tensors, vectors and scalar valuesFor instance, when I write:

sigma=sigma0sin(wt+delta)

word automatically changes it to the bold case

I change it with home section as normal. When I UPDATE all the equations and tables in my document, close the document, open it again, and then I see that nothing changes. The very same bold representation comes back.

Would you suggest anything? How can I overcome this?

I have seen for equation editor 3, it is possible to change the style, but under insert/equation, i do not see any options which can be changed. I would appreciate if you could help me

Office for iPad Loses Document When in Flight Mode

Posted: 29 Jul 2014 07:30 AM PDT

I've downloaded Office for iPad and didn't set my One Drive account yet.

So I wet to a meeting, set a new document, write all meeting agreements and when I press save Office says that can't connect to One Drive and comes back to the start screen. I can't even see the unsaved document again, so I lost it.

As I'm in a cliente, without access to internet, I've set iPad to flight mode.

Please, How Should I act in this case?

Thanks in advance.

 

Word 2013 capitalize the first letter of a sentence even if I disable the corresponding options

Posted: 29 Jul 2014 06:45 AM PDT

If «Capitalize first letter of sentences» is enabled, Word does not only capitalize the first letter of a sentence, but also the first letter of a bullet list. For example

This is a list of activity I will do tomorrow:

- mow the lawn 

- cook the roast
- paint the fence

is converted to

This is a list of activity I will do tomorrow:

- Mow the lawn 

- Cook the roast 
- Paint the fence

This is really annoying because in my language bullet list items following a colon must not be capitalized.

So I decided to go to OPTIONS->PROOFING->AUTOCORRECT OPTIONS->AUTOCORRECT and disable «Capitalize first letter of sentence».

No way: Word continues to capitalize those sentences. 

Why? Is that a known bug?

Word 2010 Text Wrapping Default Settings

Posted: 29 Jul 2014 06:19 AM PDT

I create newsletters and other documents in Word 2010 and use pictures throughout.  When I import a picture the text wrapping options are set by default to 0.13" on both the right and the left.  I prefer this setting to be 0.05" but I have to change it manually for each picture.  Is there a way to change the default from 0.13" to 0.05"?  I can't find any way to do so under Options and didn't see this specific question answered in this forum. 

How to save in open office then open it?

Posted: 29 Jul 2014 06:14 AM PDT

I did have word 2010 or 2007, its been a minute. For some strange reason it just stopped working. I installed Avast, it was recommened. They told me something tech. about why word no longer worked and suggested that I install Open Office, I agreed. They installed it for me over the phone. The guy then said something about not uninstalling word and to save doc. in open office as .odt and it would also save copy as .odtx. Ok I do this and when I go back to open it, Open Office tells me that it is empty. I am a novice writer and I have lost so much. Can someone help me? Thanks.

Multiple Versions within One Word Doc File

Posted: 29 Jul 2014 06:10 AM PDT

Can you save multiple versions within a file in Word2010?  Used to be able to do this in Word2003 and then Microsoft removed it in Word2007 :(

Mail Merge Rules

Posted: 29 Jul 2014 05:11 AM PDT

Hi there,

I've been having some trouble with mail merge rules on Microsoft Office 2010 Professional on a computer running Windows 7-32 bit Professional.

I'm currently trying to make rules such as the fill-in rule but whenever I start a mail merge it runs through all of the fill-in boxes and then once I've completed that it asks me for all of them again. Is there any option or way to stop this second cycle of asking the fill-ins?

Many thanks,

Oli

Change Styles - Style Set field empty ie no themes showing

Posted: 29 Jul 2014 04:59 AM PDT

After years and years of sticking with Office 2000 I purchased Office 2007 (the local job service only had 2007 available to train on. (Darn budget cuts!))

While working with You Tube videos I saw the Themes and thought "what a great thing to have available." But when I tried to duplicate the steps in one of the videos I found that my themes did not show up on my installed 2007. Recently reinstalled my version to be able to get to the VBA help files and I know I did a custom install to have the help files installed. But during that install I tried to select everything else that was offered. Long-winded way of saying HELP! Anyone out there have any idea why my Themes would not be installed even though Quick Styles is there and working?

How to include both portrait and landscape pages in 1 word document?

Posted: 29 Jul 2014 04:45 AM PDT

I m creadting a report with lots of charts. 1 of the charts will show a better resolution if it positions as landscape.

how to change that particular page from portrait to landscape instead of change all pages?

many thanks.

Error Message when opening a file in Word 2007

Posted: 29 Jul 2014 03:57 AM PDT

When opening a Word 2007 document in Microsoft Word 2007 I get the following error message.

This error message can appear for several reasons.

The document may be corrupt or damaged. Use either the Recover Text converter or the Open and Repair feature. Both are available from the Open dialog.


NOTE:

If you have opened a file that is attached to an e-mail, it is recommended that you save the file to a local hard disk first before attempting to recover or repair the file.

The Open and Repair feature is available from the Open dialog box. To open and attempt a repair, click the Microsoft Office Button, click Open, and then navigate to the damaged file and click it once. Instead of clicking the Open button at the bottom right of the dialog to open the file, click the down arrow to the right of the button and select Open and Repair from the menu. If the file can be recovered, it will open and display in the document work area.

The Recover Text converter is available from the Open dialog box and appears in the Files of type drop down list. It appears in the drop down list as: Recover Text from Any File (*.*).

The Recover Text converter has its limitations. Document formatting is lost, along with anything that is not formatted as text. Graphics, fields, drawing objects, and so on, are not converted. However, headers, footers, footnotes, endnotes, and field text are retained as simple text.

File permissions may be set so that you cannot access the file (read denied). It is also possible that you do not have permissions to open anything within the drive or folder that contains the file. In this case, contact the owner of the drive or folder and request permissions to access the file.

It is possible that you have run out of system resources (disk space or RAM), or that another program on your system has consumed all the available memory. It is also possible for a program to have a memory leak that is using up large quantities of memory. The best method to recover memory that has been consumed by a memory leak is to restart the computer. It may be possible to shut down the offending program by using the Task Manager, but it is not recommended since it may further destabilize the system.

There may be a read lock on the file that you are attempting to open. Another user may have the file open, or another application that has a link to the file may have placed an exclusive lock on the file, preventing Word from opening the file. If a custom application has opened the file, it may have opened the file using an incorrect method.

The file that you are attempting to open may require a file converter that is not installed on your computer. Most converters are installed by default, but optional converters are available from the Add or Remove Programs utility (in Control Panel) for your version of Office (requires performing an advanced customization install and searching the feature tree for Office Shared Features \ Converters and Filters). Other converters are available from the Office Resource Kit. Search the www.microsoft.com Web site for "Office Converter Pack".

Any help would be greatly appreciated.


Online Video isues on MS word 2013

Posted: 29 Jul 2014 02:52 AM PDT

When trying to download a video onto a document using the (Insert {Online Video}) function I am able to download

from Bing but not from YouTube. When attempting to download from YouTube I get a message saying 'downloading 1 of 1'.

Nothing gets downloaded ,no video is inserted.. I need to use YouTube specifically as it is the requirements for an assignment.

Does anyone have ideas or advice? 

Word 2013 invisible ribbon tabs names

Posted: 29 Jul 2014 12:53 AM PDT

Hi
I'm using win 8.1 and word 2013.
In the last few days something weird is happening: word ribbon tabs are like ghosts.
They are invisible but clickable...
If I close word and open it again the tabs are perfectly visible. Someone have the same problem? Do you know how to solve it? it's quite annoying

F1 or ? Help does not work

Posted: 28 Jul 2014 11:58 PM PDT

How do I get the F1 function key or ? to work in my Microsoft office 2013, it just says Help isn't working but you can still go to office.com.

I have tried going into control panel and trying to find the Microsoft Help file but cannot see on, as there was some advice on one of the sites to say about changing the help to help.old  Help don't work on word, excel, power point  or note

Cheers

Carol

Run spell check when "Save As" button clicked

Posted: 28 Jul 2014 10:44 PM PDT

I'm wondering if it's possible to write a macro that will ask the user, upon clicking either the "Save" or the "Save As" button, if they'd like to run the spell check and, if they say "Yes" the spell check runs followed by the table of contents being regenerated, if they say "No" then the table of contents is regenerated.  This would run on a document that the user has already made edited - it's an attempt to ensure they spell check and regenerate the table of contents because they're sure to forget both!

"Word could not create the work file" error message

Posted: 28 Jul 2014 09:51 PM PDT

I have :

Intel Core i5-3470 CPU @ 3.20GHz, 8,0GB RAM, Intel HD Graphics
MS Windows 7 Home Premium v. 6.1 64-bit SP1
I have Kaspersky Internet Security 2014, and I have Google Talk, Skype, and Memeo Backup Premium Pro running in the background.

When I attempt to upload a DOCX file to a webpage I get :

I have visited http://support.microsoft.com/kb/2285187/en-au.

When following Method 1 to change the location for the Temporary Internet Files folder for Internet Explorer I find that the recommended address is already in place.  That has not solved my problem.

What will?

I dread fooling around in the registry because I do not know what I am doing.  Is Method 2 (Pointing the cache registry ...) what you do if Method 1 fails, or is there some other approach?

BTW: The appearance of the dialog does not stop the uploads - but I would still like to get rid of the annoying dialog.

I have a corrupted file that i cannot open. Please Help

Posted: 28 Jul 2014 09:49 PM PDT

i have a Corrupted word .docx which i cannot open and i need it. if it is possible for me to get some help or even upload the file to get it fixed it would be much appreciated.  

Different headers for different pages

Posted: 28 Jul 2014 06:39 PM PDT

I'm having a big problem with headers.

I am writing a book in Microsoft Word 2010, and the book is divided into different months. (To use an example, the book starts in November, from chapters 1 - 8. I would like in the header for each page in those chapters for there to be the word "November" in the header. For chapters 9 onward, I need the header to say "December").

So when I type November into ONE header, it sets the header for every single page in the document to saying "November".  What I WANT to do is make sure that the header I'm typing in does NOT link to previous headers. I know that this is how I make sure certain pages have different headers! But my problem is, Word 2010 will not allow me to click or unclick the "link to previous" button, so I have no choice but to let all the headers to be the same.

This is a screenshot of when I open "Header & Footer Tools". See the "Link to Previous" button?

 

How can I have three or four different headers throughout the document?

Please, help me Microsoft!

Thank you,

Scout Collins

new word 2013 keeps telling me there is an error upon opening it

Posted: 28 Jul 2014 06:01 PM PDT

I get error message that tells me it is having problems opening when andwill need to close. Then when I choose repair it tells me it isnt activated which it is.  Also when I receive attachments in email that are .docx it starts to open then immediately disappears.  I have registered it right after I purchased it and it hasn't ever worked seamlessly.  I do have an old copy of 2003 on system because I have so many documents from my business I am afraid wont convert over to word 2013 format.  I have windows 7 64bit service pk 1.

EM Space in Headings not reflected in corresponding TOC (Bug or by design??)

Posted: 28 Jul 2014 05:58 PM PDT

If I place and EM space in Heading 1 text e.g., "THIS IS HEADING Em Space 1 TEXT" and insert a TOC, the TOC does not reflect the Em space and the result is:

THIS IS HEADING1 TEXT

Bug or design?

Microsoft Word isn't rejecting American spellings of words

Posted: 28 Jul 2014 05:07 PM PDT

I'm currently doing some very important writing which requires accurate spelling and grammar.
My problem is that Microsoft Word won't distinguish between the American and English (British) spellings of words.
I only want the British versions of words, civilisation not civilization.
I've checked the system locale and keyboard setting, they're set to UK. As is the dictionary language in proofing of Microsoft word.
Yet it still refuses to tell me that an American spelling is wrong.
Any ideas on how to fix this?

How to create custom fields for contract

Posted: 28 Jul 2014 04:04 PM PDT

Hello, I recently switched over from a different word processor to MS Word 365

I have perused the internet for the past hour trying to find an answer.

Im trying to type up a contract, and within this contract I will be changing information throughout, such as my client's name and address, report number, etc. How do I add a field that can be changed in one, and it changes the remainder of those fields in a document?

problems with page numbering in Word 2010

Posted: 28 Jul 2014 03:44 PM PDT

Hello,

I am working on a manual and I have spent the majority of my day trying to figure out how to get the page numbering correct.  I noticed that some of the pages show Odd page footer, when it really should be Even page footer.  I don't know how to change it and when I go to the footer and highlight the page # and change it and click on "link to previous" it messes the previous pages.  Please help, this should not be so hard, I hope the 2013 version is better when dealing with page numbering, what a hassle!

Multiple Numbering Formats within a Outline List

Posted: 28 Jul 2014 03:25 PM PDT

All headings and paragraphs in the document must be numbered using an Outline List scheme.

All section headings must be prefixed with a two character identifier, all paragraphs must not.

The two character prefix will remain the same within the document, XX could be "EL" in this document and "HD" in another.

Example

XX 17 Document Title

17.1 A paragraph following the document title

17.2 Another paragraph following the document title.

XX 17.3 The First of many Sub-Headings

17.3.1 A paragraph following the first of many sub-headings.

XX 17.3.2 A Sub-Heading of the First of many Sub-Headings

[ ... ]

17.3.23  another paragraph in the first of many sub-headings

17.3.24  the final paragraph in the first of many sub-headings

17.4 the final paragraph of the Document Title section

Each of the 9 Outline Headings must be able to use both a prefixed [in the case of a heading] and non prefixed [in the case of a paragraph] format.

Hope that explains it ... I've been at this for almost a week without finding a solution.

--

Thanks.

Font colour not changing

Posted: 28 Jul 2014 01:45 PM PDT

I highlight the word, change the font colour. But it still appears in black and white on the screen. I've checked printed settings, switch the printer to print to pdf, nothing. 

Where did the + / - go? Microsoft Project

Where did the + / - go? Microsoft Project


Where did the + / - go?

Posted: 15 Aug 2005 07:53 AM PDT

Jan De Messemaeker wrote:
 

There is not an Outline toolbar in 2003 Professional, at least not in the
English version.

--
Brian K - Project MVP
http://www.projectified.com
--
Senior Trainer - Electronic Arts
--
QuantumPM Associate
http://www.quantumpm.com

Removing Blank Space on Gantt Chart

Posted: 13 Aug 2005 06:45 PM PDT

Hi Bob,

I'm afraid you can't :-(

--
Jan De Messemaeker
Microsoft Project Most Valuable Professional
http://users.online.be/prom-ade/
+32-495-300 620
"Bob" <microsoft.com> schreef in bericht
news:com... 
them 
gantt 


Can percent complete be expressed in decimal format?

Posted: 12 Aug 2005 08:51 PM PDT

If you want the remaining duration to be in whole numbers then enter it in
whole numbers and let project calculate % complete.
To do this effectively insert the the "actual duration" column and the
"remaining duration" column. When you update, enter the new value for actual
duration and the amount remaining. Project will then calculate the percent
complete for you.

Alternatively you could write some VBA which would go through and round
remaining duration to the nearest integer after you have updated percent
complete.

I'm not sure I understand the need for integer values though. Why are they
necessary?

--
-Jack ... For Microsoft Project information and macro examples visit
http://masamiki.com/project
or http://zo-d.com/blog/index.html
..
"carey" <microsoft.com> wrote in message
news:com... 
expressed 
be 
on 
75 


Can percent complete be expressed in decimals?

Posted: 12 Aug 2005 08:48 PM PDT

We agree that it should be after the status date and if you reschedule the
incomplete work to take place after the status date your early finish will
show as it should. What I'm trying to tell you is updating the project's
progress involves more than merely setting a percent complete. That's only
the first step in a 2 step procedure - and you're leaving out a crucial part
of the process. If I have a 2 day task that was scheduled for last week,
Mon and Tue, and mark it as 50% complete, it will show work took place on
Monday but has not taken place on Tuesday. But as of that moment, Project
doesn't know if it really didn't take place and needs to be moved up into
the future or if we just haven't gotten around to posting the data for last
Tuesday's work yet. If you now reschedule the remaining work, Project will
split the task and move the remaining portion forward, in the process also
changing the early finish date to the day after your status date as it
should. If you don't reschedule uncompleted work, Project doesn't know it's
supposed to recalculate those early finish dates. You have to do both
tasks - post actuals and reschedule remaining.
--
Steve House [MVP]
MS Project Trainer & Consultant
Visit http://www.mvps.org/project/faqs.htm for the FAQs


"carey" <microsoft.com> wrote in message
news:com... 

Sharing Resources Across Multiple Projects

Posted: 12 Aug 2005 06:03 PM PDT

Fusion,

Just in case you meant "resource pool" in an HR way, and not in a MS Project
environment....

You would need to connect all of your project plans to a "resource pool" MS
Project plan. The way I have done this in the past is to create a project
plan solely for the use of this purpose (i.e., resource pool). All of the
resources that you have access to use are entered into the resource sheet for
this project plan. The only tasks that I have entered were for
vacation/sick/training days, but you don't need to actually add any tasks in
the plan at all.

All of the project plans that contain the "work" are then connected to the
resource pool by openning the "pool" and the "work" MS Project files (so that
they are both open at the same time) and in the "work" project file selecting
Tools | Resource Sharing | Share Resources..., then select the Use resources
(From:) radio button, and then select the resource pool project plan from the
drop-down. You will need to open and "link" (to) the resource "pool" project
plan from each of your "work" plans.

You can perform all of the "linkings" first. Then check the resource sheet
in the "pool" to see if all of your resources are present. If not, you can
add them via the Resource Sheet view.

If you have accomplished this feat, then the fun with "Leveling" starts, but
thats another subject....

Hope this helps! :)
--
Don L.


"Brian K - Project MVP" wrote:
 

DotProject references needed

Posted: 12 Aug 2005 03:42 PM PDT

You should be able to find some help and assistance for dotproject on its
home site support forums located at http://www.dotproject.net/vbulletin/

Hope this helps.
Ira


"Yves M." wrote:
 

How do I?

Posted: 12 Aug 2005 03:30 PM PDT

CBland,

Reviewing Mikes TechTrax will give you a more solid understanding of
how MS Project "thinks" with respect to Work, Duration and Units. This
will help you in the future. For your particular problem at hand, try:

1. Create the task (assumption is a Fixed Unit task Type)
2. Establish the 10 day Duration
3. Assign the 16 hours Work
4. As a last step, assign the Resource
Becuase you established the Duration and Work first, then assigned the
Resource, MS Project spreads the 16 hours of Work across the 10 day
Duration. The end result is the Resource will be assigned to the task
at only 20%.


Hope this helps!

How to get the end date to change when updating a task?

Posted: 12 Aug 2005 03:00 PM PDT

It's hard to understand just what you're expecting to happen here. I have a
task that is originally 10 days duration. We've worked on it 4 days. I
enter a remaining duration of 15 days. 4 days worked plus 15 to go means we
originally underestimated the required time to do the work and it should
have been 19 days. Ergo, the duration changes. Now if you need to preserve
the original 10 days estimate for tracking purposes, that's what a baseline
is all about. When you make updates as above, the scheduled duration
changes but the original saved baseline doesn't, giving you a static
reference point in order to compare actual performance with original
estimates.

Whether the early finish would change or not or how it would change really
depends on the scenario. I have a 40 hours task starting Mon 8am. It's
early finish is Friday 5pm. I show it starts on time and is 20% done -
actual duration 1 day, remaining duration 4 days. Early finish stays the
same. But if it started Tuesday instead, early finish becomes the following
Mon. OR if it starts on time, 1 day actual duration but 3 days remaining,
that makes the task 25% done and the early finish moves up to Thurs. So
when you enter a start date, an actual duration, and/or a remaining duration
the early finish may or may not change depending on the specific mix of
parameters you've input. For instance, 1 day shorter duration combined with
a 1 day later than scheduled start would result in an early finsh that
hasn't changed.

The following identities always hold true...

ScheduledDuration == ActualDuration + RemainingDuration.
% Complete == ActualDuration/ScheduledDuration.
For unstarted tasks, EarlyFinish ==ScheduledStart + ScheduledDuration.
For in-progress tasks, EarlyFinish==ActualStart + ScheduledDuration

As an aside, I can't imagine what advantage you get using manual calculation
mostly. Project is fundamentally a schedule calculator. If you don't let it
calculate, what's the point in using it?
--
Steve House [MVP]
MS Project Trainer & Consultant
Visit http://www.mvps.org/project/faqs.htm for the FAQs



"carey" <microsoft.com> wrote in message
news:com... 

How to capture MsgBox result and paste into Excel

Posted: 12 Aug 2005 02:52 PM PDT

Hellow again John,
Obviously, I'm not a natural programmer. Your solution is what I want to
do, but I can't figure out how to get the calculation results into the text1
field. What code would I use to replace the message box display with placing
the total number of the calculation into the text1 field?

"John" wrote:
 

export a project file for printing

Posted: 12 Aug 2005 01:01 PM PDT

Hi David,

You need to have a software product that can generate PDF files. Then you
print the project to the PDF writer. For some links to inexpensive PDF
programs see FAQ # 16 "Project Viewer" at
www.mvps.org/project

Hope this helps.

Julie
"david" <microsoft.com> wrote in message
news:com... 


Field Customize

Posted: 12 Aug 2005 12:09 PM PDT

You may also want to use the ProjDateDiff function.

--
-Jack ... For Microsoft Project information and macro examples visit
http://masamiki.com/project
or http://zo-d.com/blog/index.html
..
"Sarah" <com> wrote in message
news:googlegroups.com... 


auto calculation problem

Posted: 12 Aug 2005 05:56 AM PDT

In article <com>,
gokhan <microsoft.com> wrote:
 

gakhan,
Ok, thanks for the very direct specific responses to my questions.
Something I forgot to ask, does this occur with more than one file? If
you haven't already you might want to try creating a fresh new test file
and see it the Summary Lines calculate properly. If they do, you may
have some file corruption in your original file. In that case, go to the
MVP website at:
http://www.mvps.org/project/faqs.htm
and look at FAQ 43 - File Bloat? - Might be Corruption.

If it still "fails" on a totally new file I'm not sure what else to
suggest other than a complete re-install of Project and the SP-1 update
but that is pretty drastic. Hopefully one of the other guys will have a
suggestion.

John
Project MVP