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Office 2007 SP1 - unable to install - Microsoft Office forums

Office 2007 SP1 - unable to install - Microsoft Office forums


Office 2007 SP1 - unable to install

Posted: 12 Dec 2007 01:01 PM PST

Hi Chris,

If possible, send the log file to me for further research. My email address is com.

At this point, follow the steps below to see if it works.

#1 check the Office 2007 installation
===============
1. Go to Control Panel > Add or Remove Programs.
Go to Control Panel > Programs > Programs and Features.

2. Select Office 2007. Click Change. Choose Repair to repair it. Can it be finished properly?
3. If not, repair it from the Office 2007 installation CD. If it also doesn't work, there should be problem with the Office 2007
installation, refer to the following KB article to remove and reinstall Office 2007.
928218 How to uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature
http://support.microsoft.com/default.aspx?scid=kb;EN-US;928218

Install the Office 2007 SP1 update again. If it doesn't work, go to next step.

#2 Install the latest version of Windows Installer
==========================
Patch deployment for the 2007 Office release system requires Microsoft Windows Installer 3.1. If you do not have the required Windows
Installer version, you might receive an error message similar to the following during installation:
"2007 Microsoft Office Suite Service Pack 1 (SP1) failed to install"

Download and install the latest version of the Windows Installer (Instmsiw.exe) from the following link.
http://www.microsoft.com/downloads/details.aspx?FamilyID=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en

#3 Make sure that you have sufficient free disk space on the Windows system drive.
==========================
Office 2007 Service Pack 1 (SP1) requires that you have at least 1.75 GB of free space on Windows Vista and at least 1.1 GB of free
space on other versions of Windows, much of which will be returned after the installation is complete.

#4 check the Local Install Source (LIS) for Office 2007
===============
Since all Office 2007 installs create a Local Install Source (LIS), updates such as SP1 will require this to be present and in good
condition to complete. If users have tried to recover hard disk space by removing all or part of the LIS (the MSOCache folder), it will
need to be repaired before applying SP1.

Please insert the Office 2007 installation CD (or access the original Office 2007 installation source) and then choose Repair to repair the
Office 2007 installation. It will restore the LIS.

If anything is unclear or if you have any other concerns, please don't hesitate to contact me.

Sincerely,

Emily Lin,
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

===========
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================================================== ====
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"71E9BCE111E9429C",processorArchitecture="MSIL " 


How do I install Access 2000 without overwritting existing Office

Posted: 12 Dec 2007 08:36 AM PST

Woops, that will uninstall the other apps,
Custom install and make access available to run from computer

"DL" <address@invalid> wrote in message
news:e%phx.gbl... 


2007 SP1 update failure on Vista x64

Posted: 12 Dec 2007 08:20 AM PST

Did you select the correct download file for the Enterprise version of Office 2007 in the 64 bit windows environment

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Darin Dugan" <microsoft.com> wrote in message news:com... 

Installation error on Office 2007

Posted: 11 Dec 2007 06:12 PM PST

Yes both of your answers did help me out a lot. I do appreciate the help you
guys have given me...

Thanks again

"Bob Cooley [MSFT]" wrote:
 

office enterprise: enterprise.ww\enterrww.cab

Posted: 11 Dec 2007 11:06 AM PST


I do not have office already installed only using msword.

"Eric Ashton" wrote:
 

Microsoft Documents Imaging won't install

Posted: 11 Dec 2007 08:04 AM PST

Hi Eric. MODI was not in Start>Programs>Microsoft Office>Office Tools, but I
did find out what I was doing wrong. In Add/remove>Office2007>Change, when I
expanded Office Tools I was choosing "Run from My Computer". It would act
as if it was installing but wouldn't. I went through uninstall/reinstall
and chose "Run All from My Computer" and then every thing worked. Why? I
have no idea, but current problem is solved. Thanks for answering.

"Eric Ashton" wrote:
 

Office 2007 Norwegian Silent Install

Posted: 11 Dec 2007 05:07 AM PST

Hi and thanks! that solved the problem.

Clive

"Eric Ashton" wrote:
 

Outlook abends

Posted: 11 Dec 2007 04:32 AM PST

Hello Bob,

Appreciate your update and response. I am glad to hear that the problem has been fixed.

I understand that there might be problems on the Windows system. You can refer to the following KB article to repair/reinstall Windows
XP to see if it is helpful.
315341 How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;315341

If not, post it in the Windows XP newsgroup microsoft.public.windowsxp.general. Hope everything will be fine soon.

If you have any other questions or concerns, please do not hesitate to contact me. It is always my pleasure to be of assistance.

Have a nice day!

Emily Lin,
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

================================================== ====
PLEASE NOTE:
This newsgroup service currently provides a one business day response time, Monday through Friday, excluding holidays.
================================================== ====
When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue.
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-------------------- 


how do I make office 2007 look like older versions of office?

Posted: 10 Dec 2007 07:20 PM PST

It looks like you'll be downgrading. You have three color choices, period.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"Daniel" <microsoft.com> wrote in message
news:com... 


Invalid product key for Office SB 2007

Posted: 10 Dec 2007 08:41 AM PST

I uninstalled Office and the Activation assistant, rebooted and reinstalled.
It keeps asking for the product key but will not accept the one I have
bought. Again I have tried all possible combinations of 8 and B. What can I
try next?

"JoAnn Paules" wrote:
 

Need CALS now for 2007?

Posted: 10 Dec 2007 07:54 AM PST

Hi Bob,

Thanks for replying. That's just it. In the past all I ever did was grab a
copy of MS Office, load it on the term server and everything was fine. This
time I grabbed a copy of Standard Edition, loaded it on to term server and I
can't get the silly thing to work. Is there yet another version of MS Office
that I need to procure, or do I simply buy CALS to add to the version I
already have? I can't find any info on what I'm supposed to do on the MS
site.

Thanks again,

RB

"Bob Buckland ?:-)" wrote:
 

i need product key for office 97

Posted: 09 Dec 2007 10:36 AM PST

You've helped quite a few people yourself. You should be proud of that. ;-)

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"LVTravel" <com> wrote in message
news:uNwT7$phx.gbl... 


missing pro11n.msi file

Posted: 09 Dec 2007 04:02 AM PST

You'll have to contact Microsoft about getting replacement disks. It's a
nominal cost and you'll need to provide some sort of proof that you own it
(product key, confirmation email, receipt, etc)

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"Jennifer" <microsoft.com> wrote in message
news:com... 


office 2007 - Outlook offline cache

Posted: 08 Dec 2007 11:22 AM PST

I know you can disable it using a GPO so you can probably do the opposite as well. Look into using either a GPO or a logon script.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

"Phoenix" <com> wrote in message news:e$%phx.gbl...
Milly Staples [MVP - Outlook] wrote: 


yes cached exchange mode...

Office 2007 Trial Expired Activation of New Key - How?

Posted: 07 Dec 2007 03:52 AM PST

Hi Ian,

How's everything going?

I'm wondering if the suggestion has helped or if you have any further questions. Please feel free to respond to the newsgroups if you
need any additional help.

Sincerely,

Emily Lin,
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

==================================================
When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue.
================================================== ====
This posting is provided "AS IS" with no warranties, and confers no rights.
================================================== ====


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