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new MacBook Prod -can't install Office 2008 "Your product key is not valid." Microsoft Office for Mac

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new MacBook Prod -can't install Office 2008 "Your product key is not valid." Microsoft Office for Mac

new MacBook Prod -can't install Office 2008 "Your product key is not valid."

Posted: 12 Oct 2009 08:32 AM PDT

Bill - the software was purchased through the university's Campus Agreement (not retail through the bookstore) as Microsoft Part # 731-01793 "Microsoft Office 2008 for Mac with Service Pack 1". FYI: the DVD came in a sleeve w/ a yellow product key label along with another label "Media Tag X14-86969" on the back of the DVD sleeve. The DVD sleeve was sealed in a clear plastic sleeve (bag).

ZERO apps have been installed on this MacBook since it was received from Apple until the ill-fated attempt to install Office 2008. From my perspective, either the product key is invalid "as printed" (MS would have to verify the check-digit/encoding), the wrong DVD was somehow inserted into the DVD sleeve (unlikely in a production environment) or … Office 2008 thinks another copy was installed by Apple?

Your recommendations on potential solutions are welcomed. Just don't say "contact Microsoft for a replacement product key". I've already been down that road and found that the links on <https://support.microsoft.com/oas/default.aspx?&c1=505&gprid=12853&&st=1> do not work – as a matter of fact, this issue was reported directly to you on 7/23/2009 2:23 AM PST by com who was having Office 2008 activation problems -- your response was "Try this again or from a different computer. All the links here work for me." -- well, at least you didn't add "try re-booting". Nonetheless, the links are (still) broken for this 20+year IT veteran, too.

Office 2008 - How to download once brought?

Posted: 11 Oct 2009 10:23 AM PDT

On 10/11/09 10:23 AM, in article caR9absDaxw,
"com" <com> wrote:
 

It's possible the email is in your spam folder. Check there for the
instructions.

--
Diane

Remote desktop

Posted: 10 Oct 2009 11:52 PM PDT

RDC2 is not included in the Home & Student Edition package but is available
as a free download regardless of edition:

http://www.microsoft.com/mac/products/remote-desktop/default.mspx

HTH |:>)
Bob Jones
[MVP] Office:Mac



On 10/11/09 2:52 AM, in article caR9absDaxw,
"com" <com> wrote:
 

Product key entry

Posted: 10 Oct 2009 07:54 PM PDT

On 10/10/09 7:54 PM, in article caR9absDaxw,
"com" <com> wrote:
 

Are you trying to install on a server or external volume? This is not a
typical problem so I'm trying to think of anything that could be causing
this not to continue.

When you try the install, log in first with the shift key down to disable
all login items. Be sure no windows are open. When you hit the continue key,
move the window to be sure there is no error message hidden behind the
window. At one time there was a AppleScript error where it was trying to
quit all Microsoft applications that was hidden, but it only occurred when
there was some Microsoft application left open.

--
Diane

Can't Find Serial #

Posted: 09 Oct 2009 04:35 PM PDT

On 10/9/09 5:31 PM, in article caR9absDaxw,
"com" <com> wrote:
 

Nope, two different kind of keys.

--
Diane

Question about different Office 2008 editions

Posted: 08 Oct 2009 02:54 PM PDT

I had an Office 2008 Home and Student Edition as well as Standard edition discs. I installed the Home & Student and everything worked. Here is what I was experiencing shortly after the discontinuation:
In all Office apps., I was unable to add new words to the dictionary. When right clicked or brought up in the spell checker, the word "Add" was dimmed. Also, in Entourage some emails that would be would be sent would never get delivered. It would say that they were sent but the recipient would never get them. This was random.

I don't seem to be having this problem now - hopefully it doesn't pop up in the future.
 

Graph appears in the background of all of my documents

Posted: 08 Oct 2009 06:23 AM PDT

Turn on the Drawing Toolbar then click the Grid Options button & clear the
check on "Display gridlines on screen".

HTH |:>)
Bob Jones
[MVP] Office:Mac



On 10/8/09 11:50 AM, in article caR9absDaxw,
"com" <com> wrote:
 

Can I upgrade my old Office:Mac 2001 version to Office 2008?

Posted: 07 Oct 2009 04:44 PM PDT

On 10/9/09 3:39 AM, in article C6F48B09.54EB6%cast.net,
"Bob Jones" <cast.net> wrote:
 

I keep forgetting that one.

--
Diane

will Office 2008 work for me?

Posted: 07 Oct 2009 10:17 AM PDT

Office 2008 allows you to open documents created in 97-2003 and 2007 documents.
 

Document Connection for Office 2008 Home & Student

Posted: 06 Oct 2009 12:38 PM PDT

Hey Rob,
many thanks - that's really a good tip!
Cheers,
D.

Any problems with converting files fromhome/student office to full version?

Posted: 06 Oct 2009 07:40 AM PDT


On 10/6/09 10:40 AM, in article caR9absDaxw,
"com" <com> wrote:
 
And, in addition to what Cybertaz has stated, it might be a whole lot more
beneficial if you could explain WHY you think WORD is different in these
versions. What are you having trouble with that you think another version of
WORD will fix? Yes, the output (documents created by) of any version of WORD
should be fully compatible.

--
Bob Greenblatt [MVP], Macintosh
bobgreenblattATmsnDOTcom

Need to get colors back: reinstall?

Posted: 06 Oct 2009 03:53 AM PDT

On 10/7/09 7:15 AM, in article C6F21AA8.25B3B%com,
"Ed Henninger" <com> wrote:
 

Re-install Snow Leopard. It install over like a combo does refreshing your
files. This might clear up all the issues you are having. Otherwise you
might need to do a clean install of Snow Leopard to get things working
again.

--
Diane

winter newsletter background image

Posted: 06 Oct 2009 03:25 AM PDT

Thank you Bob!

I kept thinking it was a background image that was layered in some special way that I was missing. I hate to admit that I never even saw the master tab at the bottom of the page. I love learning new stuff :)

Turning doc into a Pdf

Posted: 04 Oct 2009 11:13 AM PDT

Depending on what you want the doc for - you can always take a screenshot (cmd,shift,4) which produces a png image doc. You can then open that, do save as,choose jpg and move the slider up and down to choose the level of resolution you require versus the size of the doc you are prepared to tolerate.

Full screen mode in Word Office doesn't work

Posted: 03 Oct 2009 05:34 AM PDT

I wasn't aware that Apple was releasing Snow Leopard on anything other
than disk. Are you sure by downloading this upgrade you didn't get
flawed software from whomever was providing it? Where did you download
it from?

--rms

www.rmschneider.com





Catherine Giral Legna wrote: 

office for mac has determined my product key is not valid

Posted: 03 Oct 2009 12:09 AM PDT

many thanks!

accordiongirl

Word hangs when i control click (ctrl-click)

Posted: 01 Oct 2009 03:46 PM PDT

after doing a few further tests, i've discovered the problem is a conflict between word and sugarsync.

if sugarsync manager is open when i open word, i have the ctrl-click hang. if i open word first then it's ok, even if i then open sugarsync.

i'm not sure what to do to fic it though, beyond taking SS out of log in items and rememebering to open it after word. (problematic for back up software!). i will contact SS support though.

How long are news mssgs kept on the MS newsgroups

Posted: 30 Sep 2009 09:22 PM PDT

good point.

--rms

www.rmschneider.com





macropod wrote: 

Office for MAC won't upgrade, not even download the upgrade...

Posted: 28 Sep 2009 04:11 PM PDT


On 10/2/09 6:05 PM, in article caR9absDaxw,
"com" <com> wrote:
 

Glad it's working for you finally. What an ordeal you had to go through. At
least restarting isn't a painful experience...just time consuming.

--
Diane

Excel 2008 Saving Cell types in XLS format

Posted: 27 Sep 2009 04:19 PM PDT

CyberTaz wrote: 

Back home they call me the Baffler.
It hasn't happened for a while. Usually when I have a problem like this
I ignore it for a while and hope it goes away.