Pages

Search

Microsoft CRM - An error occurred while trying to promote the e-mail. Try again

Microsoft CRM - An error occurred while trying to promote the e-mail. Try again


An error occurred while trying to promote the e-mail. Try again

Posted: 09 Aug 2005 03:09 PM PDT

Thanks Matt.
Pity it's bad news, but thanks for responding. At least I now know.

Cheers
Graeme

"MattNC" wrote:
 

Default Owner For Cases

Posted: 09 Aug 2005 11:49 AM PDT

Fraid not. However, you can change it after the fact with workflow or via the
"assign" action.

Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On Tue, 9 Aug 2005 13:49:24 -0500, "Rick" <com> wrote:

Does anyone know if you can set the owner of a case(incident) to be a
default, instead of the user entering the case(incident) information?

Thanks in advance,
Rick


Microsoft CRM Training

Posted: 09 Aug 2005 08:59 AM PDT

the e-courses are not bad but the best way is to attend an instructor led
course as this will give you all the little insights that the e-courses miss

--
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us


"cc" <microsoft.com> wrote in
message news:com... 
Basically some program that covers biz side of things with end-user training
and focus on best practices. 


Customisation of Avticity View

Posted: 08 Aug 2005 10:09 PM PDT

Thanks Rob.
Had a quick look and this looks like I will be able to customise the views I
need.

Thanks again
Graeme

"Rob Bakkers" wrote:
 

CRM 1.2 Licensing Question

Posted: 08 Aug 2005 12:17 PM PDT

Not sure if you were suppossed to get 5 licenses or not. If so, then you need
to contact MBS (or your reseller) and ask them to help you out. A new set of
license keys will need to be genned to get you 15 users.

Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On Mon, 8 Aug 2005 12:17:02 -0700, "DonnaDea"
<microsoft.com> wrote:

We recently purchased CRM 1.2 Sales Module for Windows Small Business Server
Premium (CRM English Lic/SA Pack OLP NL Sales Module* for WinSBSPrem,
Quantity 1). We thought that we would be getting 5 licenses with this module.
We needed 15 users so we purchased an additional 10 licenses (CRM English
Lic/SA Pack OLP NL SalesStnd 1 User* for WinSBSPrem, Quantity 10).

When I entered the license authorization number into the CRM 1.2
installation, it states that we have 10 users. Shouldn't we have 15 users?
Did PC Connection sell us the wrong thing?

Microsoft.CRM.Proxy

Posted: 08 Aug 2005 08:24 AM PDT

Yeah, I had just figured that out. Thanks for help!

"Julian Sharp" <sharpuk.f9.co.uk> wrote in message
news:com... 


300 contacts duplicated in 2 minutes unintentionally *help*

Posted: 08 Aug 2005 05:29 AM PDT

The user is doing something that is causing this. They just aren't owning up to
it. The app doesn't have anything in it that automatically creates records like
this, it must be driven by a process (either SDK code or an import).

Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On Tue, 9 Aug 2005 13:14:02 +0200, "Nicolas Führs" <de> wrote:

Hi,

I think noone has the ability to make 300 contacts in 2 minutes, so yes:

This happens automatically!!!

The user does nothing himself. But his account creates a lot of contacts
automatically without any sense.

Nicolas Führs


"MattNC" <microsoft.com> schrieb im Newsbeitrag
news:com... 


viewed records from a business unit

Posted: 08 Aug 2005 05:20 AM PDT

Sounds like the problem may be the security descriptor did not update properly
after the role change. If that's the case, there are really only 2 options:

1) use the tool to rebuild them
2) Change a role again and hope the update propogates properly this time.

It is also possible that one of the users has been shared the other records.
This can happen if the user ever owned the records.

Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On Tue, 9 Aug 2005 01:01:05 -0700, "Nathan Warner"
<microsoft.com> wrote:

Hi,

Shawn, I am replying on behalf of Brett. (I work with him).
Firstly, thanks for your reply.
In the first link it says to get a hotfix from microsoft. We have got this
and installed it but with no change. Step 3 and 4 of this KB doent it
says to use the CRM Admin Tool and CRM AD Recovery Tool as you have
suggested.
I have requested them off Microsoft.
Although the first patch didn't seem to change anything is there any other
things to look at before I get these tools and use them?

Thanks again,
Nathan

"Shawn Nulph" wrote:
 
ve provided below. This hotfix repairs a few different issues 

Outlook email promotion to CRM email activity and tracking.

Posted: 06 Aug 2005 12:04 PM PDT

thans Matt.
I appreciate that. We use Promote a lot and it has sped up if you are
working away on CRM and have promoted at least 5 items. It starts to work a
bit faster. Any ideas on that?


"MattNC" wrote:
 

Server Error in '\' Application

Posted: 05 Aug 2005 12:01 PM PDT

Thanks. That got me working again.

--
--
Eric Logsdon
Product Manager
Cooperative Technologies, Inc.
(404) 315-4450
mailto:com
http://www.CooperativeTechnologies.com


"Matt Parks" <com> wrote in message
news:com...