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Microsoft Word - Where to obtain help when your customer service # can't/won't take that extra step to do so.

Microsoft Word - Where to obtain help when your customer service # can't/won't take that extra step to do so.

Where to obtain help when your customer service # can't/won't take that extra step to do so.

Posted: 13 Jun 2014 01:51 PM PDT


After a VERY frustrating on-line chat with your customer service "Celine" I belive it was I still am left not knowing one simple thing: Does Office 365 not have AR Darling font included as the sole purpose of my purchasing the program was for it. (A client of mine made a image using Office 365 stating she had never downloaded any fonts - AR Darling shows in her list and doesn't in mine. ALL I need is to know where my font is as it's not listed. I don't want to purchase the font being I just purchased an entire software package solely for it OR I want to cancel the purchase if it wasn't included. Your customer service told me 1) It's an add on but she wasn't sure, 2) Since she didn't know she would check, 3) She still didn't know but that she isn't the right department (I then ask who to contact and she didn't know), 4) She suggested a take a CLASS to learn how to use the program (Again, I can use it I need a simple font!). Yes, I am furious with the lack of help.

How do I open my own Microsoft Word 2010 template so that it starts in "Restricted Formatting and Editing" mode?

Posted: 13 Jun 2014 01:19 PM PDT

I've created several form-like templates on Microsoft Word and I use the developer tab to restrict editing in certain fields. 

When I open the template, it starts in the unrestricted mode, so I have to go into the developer tab, click "restrict editing," click again on the bar that pops up on the right "Yes, start enforcing protection."

I'd like to skip all those steps and just have the template open already in restricted mode! This is probably an easy fix. Any suggestions?

Can't open Word File because of end tag/start tag mismatch error

Posted: 13 Jun 2014 11:54 AM PDT

Hi!

As written in the title, I can't open Word File because of end tag/start tag mismatch error. the file is uploaded in this link:

https://www.dropbox.com/sh/hpvkqyvwnws1i6m/AAC5LVKzovXs7O0tEj53ZUdia

I tried using the fixer in here:

http://support.microsoft.com/kb/2528942

but it does not work, and therefore I am writing this post.


Can someone correct this Word file so I can use it to learn for my exams?

Thanks,

Rony

Image gets distorted when copied to another document

Posted: 13 Jun 2014 09:05 AM PDT

I have an image in a Word document that is comprised of just some text boxes and connecting arrows (all done in Word), which I grouped myself. the problem is that sometimes I need this image in other documents but when I copy it, it gets distorted, spaces are inserted in the text and some text does not appear. I have tried to convert this "image" to an image format, but its resolution lowers.

So could someone please tell me what should I do to have this image copied wihtout problems?

Thanks.

Jorge Jaramillo

Word crashes multiple times. Fault Module Name: MSGR3EN.DLL

Posted: 13 Jun 2014 08:13 AM PDT

I am using Word 2013 (32-bit) on a Windows 8.1 Pro 64-bit machine. The system is stable and fully updated (including the series of updates released on Tuesday, June 10) . My problem is that Word crashes multiple times a day and, so far, I haven't found a clear pattern. The problem has been there since I first installed Office 2013. The other Office 2013 applications are not affected.

Some days Word works without a glitch for several hours, then, in the middle of editing a file, it will crash without any apparent reason. Sometimes, the same file will crash on opening multiple times (even 8 times in a row) until it will open and behave normally afterwards.

All these crashes have something in common, though. The application crash report invariably indicates the file <MSGR3EN.DLL> as the culprit.

 

A typical crash report looks like this:

 

Description

Faulting Application Path:              C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE

 

Problem signature

Problem Event Name:                    APPCRASH

Application Name:                         WINWORD.EXE

Application Version:                      15.0.4623.1000

Application Timestamp:                 537283ac

Fault Module Name:                      MSGR3EN.DLL

Fault Module Version:                    15.0.4454.1000

Fault Module Timestamp:              509a3854

Exception Code:                             c0000005

Exception Offset:                            001cb1d6

OS Version:                                     6.3.9600.2.0.0.256.48

Locale ID:                                        2057

 

I looked on the Internet for users complaining about the same problem, but I haven't found any. Could it be that I am the only one affected?

Any suggestion will be very appreciated.

 

Where did they go? Quick Parts Gallery

Posted: 13 Jun 2014 07:03 AM PDT

I was thrilled when I discovered the Quick Part Gallery and found I could a paragraph of text that I use repeatedly. I added approximately six different phrases to the Quick Parts Gallery yesterday and used most of the several  times throughout the day. But today they are no where to be seen. I tried saving another phrase to the Quick Part Gallery, saved the document, rebooted my machine and it was also gone.

I hope someone can guide me. Thank you in advance.

Formatting in word

Posted: 13 Jun 2014 06:55 AM PDT

I am in the process of uploading a completed book. I wanted to use the indents at the start of each paragraph

However when I select all then go into the paragraph indentation and special section and select the indent I want only some of the book has indents.

I dont understand why this is happening.

As I wrote I did nothing different to each page.

Am I missing something here.

Two examples

Turning the new Mercedes around Stan drove off in the direction of Julies café, the only place to eat around here in the mornings, as the V8 engine purred Danny smiled.
"Nice motor Stan yours is it?"
Stan shook his head "Milo's."
"No really," said Danny sarcastically.

       Kevin continued "Well we are just about to put the plastering beads on when Liam says the walls still wet, can't be I said he finished it last week, he then says well not so much wet but still moving it was all loose."

      "Loose what's he done then?" said Danny.

      "Looks like he hasn't used cement," Kevin added.

How can I make a multilingual custom ribbon?

Posted: 13 Jun 2014 06:30 AM PDT

Hi everyone,

For a client of mine I need to programmatically access the labels of my custom ribbon controls. This is because my Word template will be distributed in different countries - an English speaking person should not be bothered with Dutch labels, for example.

Can this be done?

Thank you,

Cooz

Equation Editor won't properly convert to PDF

Posted: 13 Jun 2014 05:54 AM PDT

Pardon me if you've heard this before but I have not found a solution.

Win XP, Word 2010, Acrobat Reader X. I've replicated it at home on Win 7, Word 2010.

Prepare an expression in Equation Editor and convert the Word file to a PDF. Unlike other older problems I've read about, this gives all the text but it mucks up the brackets, changing then from tall thin curves into short fat ones which each look like a pair of boomerangs with top one balancing on bottom one. They overlap the rest of the typing.

The same happens when I use Equation Editor 3 by going to Insert > Object.

It does appear to be a PDF problem rather than Word, but I am using the Word tool to do it.

Please would you suggest where I'm going wrong?

Thanks

Jonathan

word having trouble opening documents through windows explorer

Posted: 13 Jun 2014 02:06 AM PDT

hi, does anyone know why, or can tell me where to find out:

i normally open my documents by double-clicking on the file in windows explorer. it has worked until recently (i think there was a windows update yesterday).

now some of the files only open as read-only files every time even if the file is my own on my hard drive. even after clicking on "edit document" it still stays read only. i can re-save it but then the next time i open it i have to go through the same thing again. other files wont open at all, there is an error, something like "the file cannot be saved by the converter" (i have a german windows so i'm translating).

HOWEVER, everything works if i open word first and then open the files directly through word.

does anyone know what is happening or what has happened?

many thanks,

wil

How to Fix not printed content?

Posted: 12 Jun 2014 11:18 PM PDT

Hey guys!  was trying to print this cover page for our project.

The picture above was a scanned copy of my Printout. I wonder if I have changed something from the Printing Options of MS Word 2013.

I also tried to print simple texts but it is still the same.

Wish someone can help me about this my concern.

By the way my printer is HP Deskjet Inkadvantage All-In_One Printer.

Thank you very much!

Why do two pages print out on a one page Word Document?

Posted: 12 Jun 2014 11:02 PM PDT

Why do two pages print out on a one page Word Document? Let's say I type a one page resume. OK. When I print it at home (but nowhere else), two pages come out.

The first page is the resume, or any one page word document I created.

But the second page comes out with some sort of stats which look like this:

Filename: resume
Directory: C:\Users\Owner\Documents
Template: C:\Users\Owner\AppData\Roaming\Microsoft\Templates\Normal .dotm
.
.
.
As of Last Complete Printing
Number of Pages: 1
Number or Words: 134
Number of Characters: 769

What the heck is this second page and how do I make it stop?

Thanks in advance

Using INCLUDEPICTURE with filtered (variable) number of pictures in a mail merge

Posted: 12 Jun 2014 06:57 PM PDT

Hi, I'm using Office 2010 on Win 7 Pro x64.

I have an Excel spreadsheet as follows:

My Word doc is a Product catalog with 8 cells (in a table) for part photos. It creates a Product catalog by mail merging the respective photo if it has a "Y" in that column (using a filter). e.g. a Product B catalog would have trans, doors, rudder, prop and pistons photos. In this case, I want to merge the 5 photos in the first 5 cells and leave the remaining 3 cells blank.

I am trying to create one INCLUDEPICTURE statement in all 8 cells that will merge the photos based on the filter and leave the rest of the cells blank.

However, all the statements that I've tried merge the photos correctly based on the filter and then place a "red x - linked image cannot be displayed" box in the remaining cells. I cannot seem to make all cells after the last photo blank, because from all the reading and testing that I've done with INCLUDEPICTURE, it always wants to put a photo in the cell.

I am using { INCLUDEPICTURE { IF TRUE "photos\\{MERGEFIELD Part}.jpg" } \* MERGEFORMAT \d }

...but it fails as I mentioned above.

What same INCLUDEPICTURE statement in all 8 cells will either merge the photo or remain blank based on the filter?

This is my first post...sorry if it's not clear.

Can elaborate more if needed - Thanks.

Can't type in blank document with Word 2013

Posted: 12 Jun 2014 01:35 PM PDT

In Word 2013, when I open a blank document, it won't let me type in it!  I start banging on my keyboard and randomly click around and eventually I can type.   The last time I decided to save the blank document, then I was able to type.  I've never had this issue in 2010 or 2003.  What is the problem?