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Tried everything, 12.1.9 update not install Microsoft Office for Mac

Tried everything, 12.1.9 update not install Microsoft Office for Mac

Tried everything, 12.1.9 update not install

Posted: 12 Jun 2009 11:11 AM PDT

I also cannot update 12.1.9. The message I get is:
"You cannot install Office 12.1.9 on this volume. A version of the software required to install this update was not found on this volume."

I am running the installer that comes with the update. What other software is required?

Thanks....jmn

Office 2008 for Mac: Home and Student EditionDisc Doesn't Work on MacBook Pro

Posted: 12 Jun 2009 10:13 AM PDT

Thanks for replying but I changed the speed to 32x and it still didn't work...

I can not open my documents with office!

Posted: 12 Jun 2009 07:24 AM PDT

Additional to Diane's reply your crash log indicates version 12.0.0 of
Office 2008 which puts you at a square one base installation of the software
as it was originally shipped. You might try going to the Mactopia site &
applying the necessary updates beginning with 12.1.0 to see if getting the
software current has something to do with it. The current update level is
12.1.9, so that's where you need to be. Go to the downloads page here:

http://www.microsoft.com/mac/default.mspx

If Office is that far out of date I'd tend to believe that OS X is stuck in
the way-back machine as well. It should be at 10.4.11 & I'd suggest using
the Combo Update to get it there:

http://www.apple.com/downloads/

No offense, but all the disk space in the world won't help as long as your
software updates are running that far behind & the system isn't being
adequately maintained.

HTH |:>)
Bob Jones
[MVP] Office:Mac



On 6/12/09 10:24 AM, in article caR9absDaxw,
"com" <com> wrote:
 

Updates to Office v.x

Posted: 11 Jun 2009 07:41 PM PDT

I need this information so I can go to the District and show them they need to find money to update the computers.

thanks for the info.

Open XML Converter update doesn't update

Posted: 10 Jun 2009 07:42 PM PDT

That did it. Thanks!!!

Mail, pdf attachments appear in body, not as pdf file

Posted: 10 Jun 2009 09:19 AM PDT

How are you trying to do the attachment ‹ If you just click the Attach
"paperclip" button & select the file it should be inserted as an icon. If
you're using the Photo Browser button to drop PDF images into the email that
would explain the result.

I'm assuming that you're using Apple's Mail app so for further assistance on
any problem you need to contact Apple Support or the appropriate Apple Form
that deals with Mail issues:

http://www.apple.com/support/

http://discussions.apple.com/index.jspa

If you're using Entourage you'll need to provide exact version info for OS X
& Office as well as a detailed description of what you're doing that causes
the unwanted result.

HTH |:>)
Bob Jones
[MVP] Office:Mac



On 6/10/09 12:19 PM, in article caR9absDaxw,
"com" <com> wrote:
 

MS Project for Mac

Posted: 10 Jun 2009 09:12 AM PDT

Entourage serves as an email/client/contact/personal information management
program whereas MS Project is a *project* management application. The later
is used to manage projects/materials/costs/progress such as construction,
product development, etc. The 2 are not even remotely similar.

I believe you may be confused by the term "project" as used in Office:Mac
referring to the Project Manager feature.

HTH |:>)
Bob Jones
[MVP] Office:Mac



On 6/10/09 12:12 PM, in article caR9absDaxw,
"com" <com> wrote:
 

Open XML 1.0.3 installer is BROKEN!

Posted: 10 Jun 2009 07:04 AM PDT

i've the exact same problem as described by MSS. i'm on MAC 10.5.7 intel, and use Microsoft Office 2008. The need to download Open XML is described as "CRITICAL" and yet we aren't able to get it to install. Only v 1.0.2 shows ~ even though i've restarted, powered down, gone through the install process numerous times. Does anyone have any suggestion or anything they've tried that worked? After downloading, the program goes through and "appears" to be installing, says it "successfully installed' - but only v 1.0.2 is on the HD / Apps folder... no where else: not even in the special downloads folder i have. It just creates the dmg on the desktop ~ and makes no updates whatsoever. Help please ~ thank you

Wrong fonts

Posted: 10 Jun 2009 06:12 AM PDT

Here's the fix: <http://support.microsoft.com/kb/884403>

Specifically, the section: "If the Fonts menu does not appear in the WYSIWYG format after you remove the fonts from the Macintosh HD:System:Library:Fonts folder, remove the fonts that are in the Macintosh HD:Library:Fonts folder. The fonts that are in the Macintosh HD:Library:Fonts folder are installed by programs that are for use by all the users of the Macintosh computer."

I had not realized my WYSIWYG had stopped working.

Thanks for having a solution!!!!

Upgrade Home and Student Edition

Posted: 10 Jun 2009 02:57 AM PDT

On 6/10/09 3:38 PM, in article C655AE21.4E5AA%cast.net,
"Bob Jones" <cast.net> wrote:
 

If you find out some official info, please let us know. From reports when
Office 2008 was first released, we heard from users that either Microsoft or
their vendors allowed them to exchange their copy for the standard version.
Obviously, they had to pay the difference.

Normally, any software cannot be returned unless damaged after you have
opened it. If for example, you had been using the H&S version for months and
then find out you need Exchange, I would think it would unreasonable to
expect a direct exchange. If you were in say a 30 day period from purchase,
then you might have a better case.

--
Diane

Upgrade office 2008 Student Edition

Posted: 09 Jun 2009 04:00 PM PDT

It depends on your definition of 'upgrade'...

If you mean "Can I purchase the [Standard or] Special Media Edition at the
upgrade pricing?" there's no reason why not. OTOH, if you mean "Can I swap
what I have for one of the others (for free or just pay the difference)?"
that's between you & your vendor.

Regards |:>)
Bob Jones
[MVP] Office:Mac



On 6/9/09 7:00 PM, in article caR9absDaxw,
"com" <com> wrote:
 

anyone else having problems with the 12.1.9 "autoupdate"?

Posted: 09 Jun 2009 12:08 PM PDT

I just re-ran the Auto update (after a failed earlier attempt) and it worked fine....no issues. All apps updated to 12.1.9

This is at 10:00pm EST on 6/9/09

-Kevin

12.1.9 Update Contiunally Loops From AutoUpdate

Posted: 09 Jun 2009 11:15 AM PDT

Thanks for all your help. It seems that Microsoft was not ready as usual and there was a problem with the AutoUpdate servers. Around 4pm EST, it seemed to follow thru.

CD Tray Insert Templates

Posted: 07 Jun 2009 08:23 PM PDT

Bob, I am using 2008 and thank you very much for your assistance as you have
solved my problem.
--
Michael Q


"CyberTaz" wrote:
 

Word crashes whenever I try to save

Posted: 07 Jun 2009 11:05 AM PDT

Hi again,

Thanks so much for your response. I tried to run the update (twice) and it just freezes -- it downloads the newer version (12.1.0) but it won't actually install it. Once it gets to the point where it prepares to install it, it just freezes up. There's about an eighth of an inch of "progress" made on the status bar. Any way around this?

Thanks again-- much appreciated.

Regards,
Paige
 

Microsoft User Data folder

Posted: 06 Jun 2009 04:09 AM PDT

OK - point taken. :)
It seems that Office 2004 AND 2008 look in two locations for the folder.
The other location and to which I moved my MUD folder is ~/Library/Preferences.

Trouble loading Office for Mac - DVD rejected

Posted: 05 Jun 2009 05:19 PM PDT

Well, if it's not a problem with your drive, I would say it is a faulty DVD.
That said, these beautifully ergonomic front-loading drives Apple is so fond
of are unusually susceptible to dust accumulation. Depending on the age of
your Mac and operating environment, you might try a few soft bursts of
compressed air along the length into the drive opening to see if that helps
any.

Seriously, I had a similar problem that got progressively worse. It started
out being very persnickety with what discs it would burn. It went on to
have trouble reading a disc here and there. But eventually, it wound up
unable to do much of anything regardless of disc brand or type. A few
"blasts" from a near empty can of compressed air was all my drive needed to
return to full functionality and I haven't had a bit of trouble with it
since.

Who knows? You could be just starting out with the same troubles. It
really can't hurt.


On 6/5/09 6:19 PM, in article caR9absDaxw,
"com" <com> wrote:
 

Entourage - My emails are going into people's junk mail

Posted: 05 Jun 2009 02:01 PM PDT

On 6/5/09 2:32 PM, in article C64F5B9A.103A5%org,
"Michel Bintener" <org> wrote:
 

They don't like attachments either so if your sig contains a graphic you
attach this could also trigger the message as spam.

You can't force another person to receive your emails. If you aren't in
their Address Book, it could be their choice.

--
Diane

Entourage help

Posted: 04 Jun 2009 01:24 AM PDT

On 6/6/09 4:59 PM, in article
googlegroups.com,
"com" <com> wrote:
 

You will need to install Office to actually use the data. Be sure you update
or you'll get the error "This Identity Cannot Be Opened With This Version of
Entourage".

 

There wouldn't be a Microsoft User Data folder unless you had installed
Office and opened Entourage.
 

Move the current Microsoft User Data folder to the desktop. When you open
Entourage, it will automatically make a new one with a new blank Identity.
 

Yes.

--
Diane

Spaces broken in 12.1.7

Posted: 03 Jun 2009 09:04 PM PDT

Hi Mokey;

Not intended to provoke :-) but it takes 2 to Tango as the expression goes.
The MS end of the fix has been in place since the release of the 12.1.0
update (or 12.1.5 at the very least). The further delay rests with Apple.

Regards |:>)
Bob Jones
[MVP] Office:Mac



On 6/4/09 12:55 AM, in article caR9absDaxw,
"com" <com> wrote:
 

After power outage, MS office X programs crash at open

Posted: 02 Jun 2009 12:40 PM PDT

com wrote: 

Hi,

Run a disk repair utility such as Alsoft's DiskWarrior, TechTool Pro,
Drive Genius, or at least run the Disk Utility in the Utilities folder
and verify the drive.

-Jim

--
Jim Gordon
Mac MVP

http://www.agentjim.com/MVP/welcome.htm

Download Mac 08

Posted: 01 Jun 2009 10:22 PM PDT

>> Office 2008 is not available for download from any reputable site. 

Freak! I was sloppy.

I was meaning to specify the version specific to the retail key as
previously explained.

I apologize for the confusion.

File saving

Posted: 01 Jun 2009 04:33 PM PDT

com wrote: 

Hi

You can probably use Automator to accomplish this. Here's an example for
Excel:

Open the Automator application
Choose Custom
In the Variables box type the word Excel
Drag the Save Excel Workbooks action to the right side
Repeat, so that you now have two Save Excel Workbooks actions on the right.

Click the Run button to run the workflow.

You can save your workflow as a plugin:
From Automator's menu choose File@@-->Save As Plugin. Change the lower
pop-up to Plug in for: Script menu. Give the plug-in an appropriate
name, as shown, and then click the Save button.

Your workflow will not be on the right-most script menu in your menu bar.

-Jim

--
Jim Gordon
Mac MVP

http://www.agentjim.com/MVP/welcome.htm

How to Update Very Outdated Office 2004 Version 11.0?

Posted: 01 Jun 2009 12:59 PM PDT

I wasn't able to log back on while holding down the shift key, but I did log out and then log back on. I updated using the oldest Office 2004 update, 11.5.0. I figure I'll use that for a week or two and then go the newest update.

Thank you for your help.

Get remnants of 1st installment off machine

Posted: 01 Jun 2009 08:28 AM PDT

On 6/2/09 9:25 AM, in article caR9absDaxw,
"com" <com> wrote:
 

Did you look in YOUR USER's Library folder?

Scroll down to the Microsoft folder in Preferences. Look inside the Office
2008 folder for the file.

--
Diane