Using Sales for Outlook from home Posted: 14 Jul 2005 02:24 AM PDT you an work offline , away from the office network. But can you be online, i mean, you can access your webmail that i.e. exchange emails from home, throught the web, can that be done with Sales for Outlook. Thx. Sumit. "Support www.MSCRM-ADDONS.COM" wrote: |
MSCRM 3.0 WebForm UI changes Posted: 13 Jul 2005 03:41 PM PDT We did not change the ASPX pages as such. We wrote an HTTPModule that hooked into web responses from CRM. The module would inject additional javascripts into CRM pages. We use this function primarly to have role based enabling/disabling of fields in CRM. We also customized the Find dialogs for Accounts and Contacts to have additional search criteria. We have not changed the CRM database. All our external data are stored in seperate databases. "LeVar Bery" wrote: |
Importing Opportunities Posted: 13 Jul 2005 01:28 PM PDT Hi Carroll, You could buy scribe as peter advices, but there's also a tool delivered with mscrm. This tool is the Data Migration Tool. It's on one of the cd's of CRM. There's a pdf with that program which will guide you through the migration process. Hope this helps, Ronald Lemmen Avanade Netherlands "Peter Bertell" wrote: |
Modifying History Posted: 13 Jul 2005 12:37 PM PDT You can customize the associated view of activities using a well-publicized hack. Just like other views, CRM does have an interface for changing the columns on activity views. You just need to open a browser and go to the right URL. There are many other undoented views that you can play with as well. Here are some of them: Go to the following URL where 'crm' equals the name of your crm server, then insert the GUID for the view, as shown in this example http://crm/tools/viewEditor/viewManager.aspx?id=00000000-0000-0000-00AA-000010001899 you can also try these GUIDs to customize other views: 00000000-0000-0000-00AA-000010001899 My Activities 00000000-0000-0000-00AA-000010001900 Open Activities 00000000-0000-0000-00AA-000010001901 Closed Activities 00000000-0000-0000-00AA-000010001902 All Activities 00000000-0000-0000-00AA-000010001903 Activities Associated View 00000000-0000-0000-00AA-000010001911 Homepage 00000000-0000-0000-00AA-000010001951 Sales Process Activities Subgrid 00000000-0000-0000-00AA-000000666100 Activities Advanced Find View 00000000-0000-0000-00AA-000010002000 Associated View: Notes 00000000-0000-0000-00AA-000010001203 Associated View Opportunities 00000000-0000-0000-00AA-000010001204 Articles 00000000-0000-0000-00AA-000010001205 Associated View: Teams 00000000-0000-0000-00AA-000010001206 Associated View: Competitors 00000000-0000-0000-00AA-000010001207 Associated View: Business Units 00000000-0000-0000-00AA-000010001208 Associated View: Roles 00000000-0000-0000-00AA-000010001209 Articles - Manage KB Search 00000000-0000-0000-00AA-000010001210 Associated View: Contacts -- Matt Wittemann http://icu-mscrm.blogspot.com "Andy P" wrote: |
Act! to CRM Posted: 13 Jul 2005 09:13 AM PDT Consider this approach: You've already gone from ACT to Access, so now you can upsize the Access db to SQL. There's a tool on one of Access' menus that lets you do this and maintain the relationships between tables. Once you have it in SQL, use the Data Migration Framework and/or SQL DTS packages to get your data into CRM. The difficult part will be ACT's notes and history items. It should be able to be done, but you may have to try several different approaches to get them in to the right contact/lead/account. Good luck. -- Matt Wittemann http://icu-mscrm.blogspot.com "Michael Truffa" wrote: |
Shrink account entitys Posted: 13 Jul 2005 08:51 AM PDT Thanks Ronald, do you know of any other workarounds to avoid having to do this? Is this going to cause problems when upgrading to later versions of CRM? And i take it that tion will have to be disabled whilst this is changed. I am just trying to find out any problems we could encounter doing this, we already have a half built custom app ready to house the new entities but are just after a short term fix until this is fully functional. Simon "Ronald Lemmen" <RonaldL@-REMOVETHIS-avanade.com> wrote in message news:com... |
Sales for Outlook will not display Posted: 13 Jul 2005 07:56 AM PDT Find your CRM Sales For Outlook CD, place it on the table in front of you, scream at it repeatedly at the top of your lungs, then throw it out the window and under a passing truck. This will do nothing to help you with SFO's stability, but it is at least effective as most other troubleshooting methods for this add-in, and may help you to burn off some frustration. ;) -- Matt Wittemann http://icu-mscrm.blogspot.com "TerrorByte" wrote: |
Reporting on Assigned records Posted: 13 Jul 2005 05:31 AM PDT hmmm.....well if I create the case and then assign to someone else then i am still listed as the creater and the new owner is the owner so you could create a report that shows cases where the owner was different from the original creator. of course it the case is assign to person one then person two you will have no way of reporting that it was assigned to person 1. -- John O'Donnell Microsoft CRM MVP http://www.mscrmfaq.us "Peter Lynch" <com.SPAMFREE> wrote in message news:phx.gbl... on - 90% the this... |
CRM Integration With GP 8.0 Posted: 13 Jul 2005 02:55 AM PDT Hi Debarghya, I've tried your suggestion and it really works. Thanks for your help. Thanx, Willy "Debarghya" wrote: |
Date/Time Displayed as 07/tt/jjjj Posted: 13 Jul 2005 02:11 AM PDT Now it's working Didn't find that option. Thanks for giving me some glasses. "Support www.MSCRM-ADDONS.COM" wrote: |
Add more existing contacts to an account Posted: 13 Jul 2005 01:59 AM PDT ISV products provide the capability right now of linking contacts to multiple accounts (and other many to many relationships) eg Powertrak Core from www.axonom.com Or you can wait for next version, as Ronald says "Peter Klapwijk" <microsoft.com> wrote in message news:com... |
Manage Cases in CRM System Posted: 12 Jul 2005 07:13 PM PDT the subject field is a powerful feature as it forces you to use a subject taxonomy to categorize your cases. This means you could report on number of cases per subject. Imagine if you were running Microsofts KB your taxonomy would be a list of products then perhaps issues like installation, configuration etc. By using subjects you can group all your cases together thereby making it possible to see patterns in the cases such as a new product that you have launched that seems to be getting lots of support calls. -- John O'Donnell Microsoft CRM MVP http://www.mscrmfaq.us "Zaqry Omar" <microsoft.com> wrote in message news:com... about for field i have can your progress form the you the explaination. |
CRM cusomization Posted: 12 Jul 2005 06:32 PM PDT On Tue, 12 Jul 2005 18:32:03 -0700, "Nathan Warner" <microsoft.com> wrote: I've encountered this and it turned out to be one or more of the new schema fields failing to publish due to a timeout. What I could not find reported anywhere was which field failed all CRM would tell us in the event viewer was all the fields that it attempted to publish we had to go through them manually checking them and then repeat the definition of the missing fields on the target machine. |
Microsoft CRM Sales for Outlook install error Posted: 12 Jul 2005 03:54 PM PDT Hi Graeme, I've experienced some strange behaviours with the Sales For Outlook client related to multiple credentials on Windows XP clients. I could log on using the browser client, but not when using the SFO-client. I found out it had to do with multiple credentials stored on the client. Try to check your user credentials. There might be stored multiple credentials on the user in question. Control Panel -> User Accounts -> Advanced -> Manage Passwords (remove credential duplets, if any, and try to install again) Remember: you can only have SFO installed for one user per machine. Kind regards, Henning B. Jespersen (WM-data, Denmark) "Curt Spanburgh" <microsoft.com> wrote in message news:com... |
Print View Customization Posted: 12 Jul 2005 02:37 PM PDT Another possibility is to use our WordMailMerge for MS CRM 1.2 Add-On. It allows you to generate Word-Doents with Data out of MS CRM. So you can generate quotes or also single letter with the contact,account, opportunity,.. data. And because the generated letters are Word-Doents you are able to easily change the result. After that you are able to save it back into the MS CRM as letteractivity, with the Word-Doent attached as note. If you are interested you will find at www.mscrm-addons.com detailed information and a trial-version as download. You also can contact com for more information. -- ___________________________________ com www.mscrm-addons.com Your company for MS-CRM ADD-ONS! GroupCalendar for MSCRM Related Doents for MSCRM WordMailMerge for MSCRM "MattNC" <microsoft.com> schrieb im Newsbeitrag news:com... |
Domain Trusts and the SFO Client Posted: 12 Jul 2005 12:11 PM PDT Right, thanks Peter, and thanks Shawn. as an example... Suppose I have an office in Canada with an AD domain and the CRM installed into it. Most users access the CRM from inside the Canadian domain, so life is simple. But if we open a new office in the UK, with it's own domain (not part of the Canadian forest at all) and we would like to let the UK users access our CRM using SFO, what level of Domain trust would be required between Canada and the UK? It would be a one-way at a minimum (the UK domain would have to trust the Canadian domain), but just wondering if a 2-way is required (hoping not). Thanks again gents. Dave "Peter Lynch" <com.SPAMFREE> wrote in message news:phx.gbl... |
CRM Issues - Cannot access CRM at all Posted: 12 Jul 2005 06:21 AM PDT Hi Curt, Thanks for your reply - I have 2 GC's and have run netdiag - no tests failed. I'm not having AD issues on any of my other servers...? Any further suggestions woud be appreciated. Tx. "Curt Spanburgh" wrote: |
Too many records Synched (outside buisness unit) Posted: 11 Jul 2005 01:40 PM PDT We have installed the hotfixes for the SFO client as well as the patches for the server. The issue is not that we are synching other peoples base records. I am only getting about 700 accounts and 1000 records for each user. Exactly what they should see. However , tables like CustomerAddressBase contains the addresses for every entity in the system. So when we synch it has to deal with 250k records in that table. Big time slow up on the system. Still need help... anyone have any ideas? Josh "Henning B. Jespersen" wrote: |
Prob with sales for outlook Posted: 11 Jul 2005 05:50 AM PDT Hi, first thanks for the addin, it worked out, i get the abr and the connexion in the folders. but the quick creqte buttons still don't work. I tried to clear the cache, bit i didn't find a way to get to the sheet that gives me the link to reinstall the button properly. And i realised that the whole toolbar installed by sfo, isn't working at all not only the promote button. i've spent hours reading with my poor english the KB but i didn't find the 862523 -- Chaoul fr "Henning B. Jespersen" <com> a écrit dans le message de news: phx.gbl... |