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Microsoft Word - Table of Contents vs Cross-Reference

Microsoft Word - Table of Contents vs Cross-Reference

Table of Contents vs Cross-Reference

Posted: 19 Feb 2014 02:59 PM PST

Hello.

I was wondering if anyone might be able to help me determine which of these two would work best. I don't quite understand each one as I am not entirely familiar with either one. Let me provide some background though.

I am in the process of updating/redoing our Policies and Procedures and we are wanting to separate them based on the area (Education, Social Services, Disabilities, etc.). I did one using an Automatic Table and it seemed to work well, though it doesn't do entirely what we'd like. For each area there are multiple policies. Each policy has it's own letter assigned to it. However, my boss wants the capability for the policy # to update if we inserted one in between two letters.

For example:

Education policies are listed A-Z. We revise/add a new policy in between N and O. We now have N, --, and O. Is it possible at all to have it automatically change the policy #'s, for example N, --, and O to N, O, and P (and whatever else is after those)? Or is that not something that can be done? My boss just suggested I check into Cross-Referencing as an option instead of the Automatic Table, but I don't quite understand how it works. Any thoughts?

"Too many results to preview"

Posted: 19 Feb 2014 08:48 AM PST

Is it possible to force "browse search" in Word 2010 to display more then 100 results? 


It's a very useful feature for large documents, so it's unfortunate that it's disabled for large documents.

word doc problems with TOC/numbering and styles

Posted: 19 Feb 2014 08:33 AM PST

I have inherited a document, 100 plus pages, likely created with word 97 or 2000 and has been modified by at least 6-10 other users over the years.  The autonumbering is messed up (to put it mildly), in many sections its manually numbered, in other sections its automatic. 

 

The TOC was generated manually, likely because the styles are also very messed up. 

 

It appears (my guess) that previous authors tried to use styles to generate a TOC automatically, but also gave up. (Styles not implemented consistently within the document.  Before I tried to bring styles to some sort of semblance, complete paragraphs would be listed in the TOC.

 

I tried to modify the styles (manually modify  heading1, 2,3 etc) to be able to get auto document numbering   1.0, 1.1, 1.1.1, etc.   

 

The numbering and styles appear to be very convoluted, despite my attempts the last three days to improve them, I've had very limited success in doing so.

 

I've read many tutorials, seen many pages, tried the various tips and bottom line is that they still do not play well with each other. 

I even tried to start with a blank document template  and had limited success with that as well (margin formatting issues trying to cut/paste tables and diagrams from old version to new blank template)

 

When I apply styles, the numbering disappears at times, or numbering goes out of sequence, resorting with a restart to 1.0 or 1.1 . if I click on numbering, then the styles are eliminated and  consequently the TOC does not display that item. My choice is for some items either to display that single item in the TOC without numbering.

 

At times using the various tutorials and tips on various web pages such as ShaunaKellys website, I've had limited luck- it starts out fine, works for a couple of paragraphs  the a document goes from section 5.0 to 1.1 when I indent.

 

Can I reset styles to default or import a style format template to this document, to override the many things that were done by many different authors to this document?

 

Thanks

How to have Multiple Instance of Word 2003

Posted: 19 Feb 2014 08:21 AM PST

I am talking about a true second instance - not merely a word document in it's own window.      Example - I open two documents and I want to view File=>Page Setup in both documents.    The minute I do so in one document , I can not do anything in the second document.      Is there another version of Word that allows multiple instances?

Thank you

Cells in a Word Table

Posted: 19 Feb 2014 08:20 AM PST

Hello,

Is there a better way to view cell references in a world table than manually counting down & across?  I think I can increase efficiency by having formulas.

my microsoft word 2013 won't open!

Posted: 19 Feb 2014 08:16 AM PST

So my Microsoft word 2013 wouldn't open so I googled how to fix it but all the solutions were for if when you clicked on it something came up saying error. For me that's not the case... When I click on it the little loading blue circle appears beside my mouse for a few seconds and then disappears and word 2013 doesn't open... Nothing happens at all. I tried some of the solutions for if it says error like updating my laptop and everything but nothing is working. The Microsoft word was working less than a month ago so I don't know why it stopped working! I don't really like phoning the helplines so if there are any suggestions that'd be great.

Footnote on last row and page break on hypenation

Posted: 19 Feb 2014 06:32 AM PST

I have problem to make page break at specific place in Word document.
There is footnote and hypenation on row where I want to page break. There is space for 1 another row on page.
I cannot change size of footnote separator to change space on page because of influence on other pages.
I cannot insert page break because of hypenation and aligning (justify).
I tried to insert text block at the end of page to purge spare row. But unexpectedly paragraph (which is large more than 1 page) breaks page after first line
to make room for line which a push to next page by text block.
There is no "Keep lines together", "Keep with next", "Page break before" or "Widow/Orphan control" checked.
Help me what can I do to make normal paragraph flow.

Thanks in advance

Blue clock on desktop MS Word icon

Posted: 19 Feb 2014 06:16 AM PST

 I have a small blue clock with a red line on the right side on only one of my MS Word desktop icons.  Does anyone know what it means, file opens with no issues.

Can't print more than 1 copy at a time in Word and Works

Posted: 19 Feb 2014 04:40 AM PST

Reformatted computer and now Word and Works won't print more than a single copy of a word file. Spreadsheets will however. print duplicates.
2 different brand name printers and neither will print more than one. Made a PDF file from word file and that prints dups fine.
Put in 20 copies to print and prints one only

save a document as a PDF on A3

Posted: 19 Feb 2014 02:58 AM PST

I have made template documents in A4 which is 4 pages and prestige being 8 pages and saved as a PDF to go to be professionally printed.  The printer now says he needs it set up on A3 paper to be printed as a booklet on A3.  for A4  ie 4-1  and 2-3  and for the larger prestige ones 8-1, 2-7, 6-3 and 4-5.  How do I do that !!!  I have spent hours setting up successful templates and now the printer needs this format. Does anyone know how to help please.
Margaret

Problem Microsoft Office 2010

Posted: 19 Feb 2014 01:53 AM PST

Hello !

I have a problem with Microsoft Office 2010......When the program runs, at some particular time, the following error appears...
Any idea what causes this error ?

Thank you....

Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: WINWORD.EXE
Application Version: 14.0.6024.1000
Application Timestamp: 4d83e310
Hang Signature: bea6
Hang Type: 1
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Hang Signature 1: bea6c0a0bc2676e314e43e19bafe975a
Additional Hang Signature 2: fef8
Additional Hang Signature 3: fef8ad04a61f8a23c4fc25b9ad641176
Additional Hang Signature 4: ed89
Additional Hang Signature 5: ed899654bed6b3e76c950018928f9c90
Additional Hang Signature 6: 48bd
Additional Hang Signature 7: 48bd32522b6459d62540170bc46d164d
Read our privacy statement online:
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Easy changing text in multiple agreement types - somehow

Posted: 19 Feb 2014 01:09 AM PST

Hello,
its hard to describe. I got multiple agreement types. Every is different in only a few things, mostly are the same. I neeed to make it easy in one document, so I dont need to change one thing in eight documents, but only one.

What did I expect - I was trying to search for some checkbox usage. You have one basic template, if you select option 1 - it adds some text to some marker, if you select 2, it adds other text to some marker and so on. But this is how I was thinking about it, doesnt need to be this way.

Best reply will be, if there is any chance how to do it really easy to change text inside the agreement, because some types have same text (different than other types) so I dont need to change that one on multiple places aswell.


Thanks for your info, how to do this.
Petr

About my header problem

Posted: 18 Feb 2014 07:41 PM PST

The incorrect carryover of a Part B header to Part C happened because I did not check "make first page different" or whatever it's called. I didn't try it because I never needed it in the past, but it sort of makes sense.

Unprotect macro in Word 2003

Posted: 18 Feb 2014 06:44 PM PST

I have a document where the user fills in fields on the front page.  These fields populate the header and footer.  There are about seventy "sections" in the document - both the footer and the left side of the header are identical throughout but the right side of the header changes.  I have written a macro to print preview the document (so the user can see that the header and footer have, indeed, been populated) then to hide the fields as these are no longer required.  For this to work, I have to protect the document.  The macro works like a charm until I attempt to unprotect the document (so it can be edited).  I have tried both of the following codes (but not in the same macro!), with the same result:

 

ActiveDocument.Unprotect

 

ActiveDocument.Unprotect Password:=""

 

After the macro has run, I am faced with Word telling me it's updating the table of contents and do I want to update the page numbers only or the entire table.  There was no mention of any table of contents in the macro.  Because Word was so insistent on updating the table of contents, I included that in the macro.  Again, it worked like a charm until I put in the code to unprotect the document.  I was again faced with Word telling me it's updating the table of contents, with the same questions, even though it had just done that.  Yes, the document is unprotected, but I need to not be asked about updating the table of contents.

 

My macro is currently:

 

    ActiveDocument.PrintPreview
    ActiveDocument.ClosePrintPreview
    Selection.HomeKey Unit:=wdStory
    Selection.MoveDown Unit:=wdLine, Count:=2
    Selection.MoveRight Unit:=wdCharacter, Count:=2, Extend:=wdExtend
    Selection.EndKey Unit:=wdLine, Extend:=wdExtend
    Selection.MoveDown Unit:=wdLine, Count:=13, Extend:=wdExtend
    Selection.MoveRight Unit:=wdCharacter, Count:=1, Extend:=wdExtend
    With Selection.Font
        .Name = ""
        .Italic = False
        .UnderlineColor = wdColorAutomatic
        .StrikeThrough = False
        .DoubleStrikeThrough = False
        .Outline = False
        .Emboss = False
        .Shadow = False
        .Hidden = True
        .SmallCaps = False
        .AllCaps = False
        .Engrave = False
        .Superscript = False
        .Subscript = False
        .Spacing = 0
        .Scaling = 100
        .Position = 0
        .Kerning = 0
        .Animation = wdAnimationNone
    End With
    Selection.MoveRight Unit:=wdCharacter, Count:=1
    Selection.Find.ClearFormatting
    With Selection.Find
        .Text = "table of contents"
        .Replacement.Text = ""
        .Forward = True
        .Wrap = wdFindContinue
        .Format = False
        .MatchCase = False
        .MatchWholeWord = False
        .MatchWildcards = False
        .MatchSoundsLike = False
        .MatchAllWordForms = False
    End With
    Selection.Find.Execute
    Selection.MoveRight Unit:=wdCharacter, Count:=2
    Selection.Extend
    Selection.Extend
    Selection.Fields.Update
    Selection.MoveRight Unit:=wdCharacter, Count:=1
    Selection.HomeKey Unit:=wdStory
    ActiveDocument.Unprotect Password:=""
End Sub

Problem using MS Word Wildcard, bug or sth?

Posted: 18 Feb 2014 06:34 PM PST

Description:
Tick the Wildcard box in MS Word Find and Replace or Find window
>>
Perform an operation like Find StringA and Replace with StringB using Wildcard
>>
Uncheck the Wildcard box and close the Find and Replace or Find window
>>
In the Navigation Pane, type in StringC in the searchbox to perform the Find operation, then nothing happens - it won't highlight all the occurrences of StringC in both the document and the Navigation Pane headings context.

Question:
To troubleshoot, I'll have to do it the hard way by restarting Word namely closing the Word doc and opening it again. This surely doesn't make sense. There must be some quick solution or it's simply a bug?? Pls help me out!!!

microsoft word 2013

Posted: 18 Feb 2014 06:12 PM PST

Hello I was wondering if you could help me out?  I try to go on Microsoft word 2013 (preview) and it opens up but then I get a message


Microsoft office 365 home premium preview

Activation wizard


your beta software has expired.

use add or remove programs in control panel to remove the beta software from your computer.


and that's it, but when I go there it doesn't show the words beta , so I don't know which office to fix or delete?

         

                                                                                                                                    Thanks, Bon

Rich Text Content Control being copied in protected mode

Posted: 18 Feb 2014 05:54 PM PST

Dear Experts,

 

In my scenario, I have created an input form with a number of Rich Text Content Controls and the form has been protected for form filling.

 

Why I found unexpected is, in protected mode, if I copy all text in one content control and paste it to the other, not only the selected text, but also the content control is being pasted inside the target control.

 

This is serious in my scenario since the form has already been spread to whole company employees for form filling, and the data are expected to be consolidated by a consoldiation prgram, reading all input fields automatically and generate one output file. I have tested this scenario, for the field "txtEEPassportNo1", the program will wronly read the data as "60004 Passport 2" instead of "60004 Passport 1".

 

Any help will be appreciated.

 

Thanks,

Steven

Word doesn't work

Posted: 18 Feb 2014 05:47 PM PST

I have been using Word on my new computer for about 3 weeks, and it stopped working. It just said that microsoft will let me know if they find a solution to the problem. I have uninstalled, reinstalled, and used the repair feature in the program, and it still doesn't work. What do I do?

Problems wrapping text in Word

Posted: 18 Feb 2014 05:18 PM PST

Hello, 

I'm a rank amateur in Word. I'm trying to place a picture in a text box, and have the text wrap around the picture, but am encountering problems, as below:

1. In some cases, I'm able to select the various wrapping options "Square", "Tight", "Through", "In Front of Text,"  etc., but no matter which option I select, there is not affect on the text (The wrapping remains unchanged). 

2. In other cases, I'm not able to select the various wrapping options (In Layout, Text Wrapping). 

Many thanks in advance if anyone has any ideas to point me in the right direction.

 

Unable to compress images in Word 2003

Posted: 18 Feb 2014 04:37 PM PST

Hello,

All of a sudden I find I'm unable to reduce the size of a Word 2003 document by double clicking an image, selecting "compress" then reducing the resolution. The "compress" button is simply no longer there - it literally was one minute than not the next. 

Another change that happened at the same time was that I can no longer remove the white space at the top of each page in print view. I'm not so bothered about this, but thought it might be significant in diagnosing the problem.

Thanks for any suggestions

Product key and activation problems in Office 2003 - Microsoft Office forums

Product key and activation problems in Office 2003 - Microsoft Office forums

Product key and activation problems in Office 2003

Posted: 24 May 2006 09:03 PM PDT

On Wed, 24 May 2006 21:03:01 -0700, John Brock
<microsoft.com> wrote:
 

John,

Is this a brand new system with nothing previously installed? The
problem you describe sometimes occurs when upgrading from a trial
edition.

I would just keep trying to activate automatically. If that works,
then great.( It won't be so time consuming as repeated attempts at
telephone activation.) If not, then take the product back since it's
not working and get a replacement copy. Hoperfully, that should "just
work".

Andrew Watt MVP

How Do I Activate?

Posted: 24 May 2006 08:58 PM PDT

Hi Cyk,

When you use the 'Get the Beta' link on http://microsoft.com/office/preview and select which products you want to download for
evaluation you should see on the next page or two forward the product keys to use to install.

For activation, there was an issue with the servers earlier today, but should now be working.

==========
<<"Cyk" <microsoft.com> wrote in message news:com...
This is pretty stupid sounding, I know, but how do I activate Office 2007? It
keeps asking for a registration key, which, obviously, I don't have. Anyone
know where to get the key or activate it some other way? >>
--
Let us know if this helped you,

Bob Buckland ?:-)
MS Office System Products MVP
 

Pricing and Packages for '2007 Microsoft Office System'
http://microsoft.com/office/preview

Office 2007 Activation FAILS

Posted: 24 May 2006 04:25 PM PDT

The activation process should now be working correctly.

Please try again.

Andrew Watt MVP

On 24 May 2006 16:25:38 -0700, net.au wrote:
 

O2K7 install over O2K3 leaves old Office in place

Posted: 24 May 2006 04:09 PM PDT

On Wed, 24 May 2006 16:09:01 -0700, malcolm
<microsoft.com> wrote:
 

Malcolm,

Almost certainly not!

I'm guessing here, but did you have office 2003 in C:\Program
Files\Microsoft Office? I think the Office 2007 installer will attempt
to go there by default. It should detect a conflict though.

If I'm installing two versions of Office on the same machine I install
each into a directory such as C:\Program Files\Office 10 etc. It works
for me.

I guess what you do next depends on what problems you are having.

Andrew Watt MVP

Activation is available

Posted: 24 May 2006 03:05 PM PDT



"matti" wrote:
 

Outlook 2007 explodes (adobes ault?)

Posted: 24 May 2006 02:44 PM PDT

Hi George,

To help determine the 'same error' can you tell us what th exact error message you're getting is, including the message putting a
3rd party app 'at fault' along with the steps you're following in Outlook 2007 when this occurs?

Are you opening the mail in split screen or double clicking it to its own window or??

Do all the messages where this occur have something in common (i.e. html vs plain text format, or an attachment type, or...?

=============
<<"George Lake" <com> wrote in message news:phx.gbl...
Hi,
almost every time I oen a new email in outlook 2007 Beta 2, I get a big error and I have to re open outlook. Acording to MS the
error is due to Acrobat?

anyone out there with this error? >>

--
Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

cant activate office 2007 beta program

Posted: 24 May 2006 02:30 PM PDT

Hello. To all whom was having trouble with activation in Office 2007 Beta. It
is working now.

"stuss1" wrote:
 

office/word 02 activation

Posted: 24 May 2006 02:19 PM PDT

yes, but unfortunaltely editing the registry didnt work either

"JoAnn Paules [MVP]" wrote:
 

Office 2007 beta 2 Setup Error

Posted: 24 May 2006 11:19 AM PDT

I uninstalled Desktop Search, it has been crashing for me several times since
I installed an update for it (may have been a beta-version) and the
installation worked perfectly!

Although I chose to uninstall previous versions of Office (2003 in my case),
it seems that it has been left intact on my computer, but I can live with a
manual uninstall.

I hope this solution works for the rest of you with the same problem.

/Patrik

"Andrew Watt [MVP]" wrote:
 

Office 2007 opening problems

Posted: 24 May 2006 10:13 AM PDT

i did what it said on that link and that didnt work either
thanks anyway

"Andrew Watt [MVP]" wrote:
 

A few activation questions

Posted: 23 May 2006 11:28 PM PDT

Ok. Thanks again. Now just to wait till the activation server comes online.

"Andrew Watt [MVP]" wrote:
 

Teaching standard init config... - Forums Linux

Teaching standard init config... - Forums Linux

Teaching standard init config...

Posted: 26 Nov 2005 05:29 AM PST

On Sat, 26 Nov 2005 14:57:18 +0100, Enrique Perez-Terron wrote:
 

There is much to recommend this approach, but I would expand it. Make it a
homework assignment to figure out how their distro is unique (file
hierarchy, init and rc.* files, permissions, start/kill/restart scripts,
sw install, distro-specific config issues, etc.), and then present a
written theoretical discussion of what they learned. When all assignents
are all in, grade the work by whatever standard, and hand out copies of
info fore each unique distro tot he entire class, thus equipping them with
a touch more information than they would otherwise have to hand.

Mandriva: Can't connect to ANY NTP server - Why?

Posted: 25 Nov 2005 10:27 PM PST

Thanks all,
I've verified that my gw doesn't block port 123.
Yet still I can't find any servers.

Any idea?

Here's the output from both commands (as root):
=========
[root@Atlantis miki]# /usr/sbin/ntpdate time-a.nist.gov
Looking for host time-a.nist.gov and service ntp
host found : 1.0.0.0
26 Nov 18:15:29 ntpdate[11138]: no server suitable for synchronization found
[root@Atlantis miki]#
[root@Atlantis miki]# /usr/sbin/ntpdate -u us.pool.ntp.org
Looking for host us.pool.ntp.org and service ntp
host found : 1.0.0.0
26 Nov 18:16:18 ntpdate[11145]: no server suitable for synchronization found


Lenard wrote:
 

lan and wlan setup

Posted: 25 Nov 2005 06:59 PM PST

On 25 Nov 2005, in the Usenet newsgroup comp.os.linux.setup, in article
<googlegroups.com>, com
wrote:
 

You actually have given slightly more than zero information, but not much.
What is happening - is the computer catching fire or something? If you
want help, you've at least got to tell us what you expect to happen,
what you've tried, and most importantly, WHAT ARE THE ERROR MESSAGES?

You mention having two network devices - you aren't trying to run them
both on the same network, are you?

Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use Iface
192.168.1.0 0.0.0.0 255.255.255.0 U 0 0 95017 eth0
192.168.1.0 0.0.0.0 255.255.255.0 U 0 0 0 wlan0
127.0.0.0 0.0.0.0 255.0.0.0 U 0 0 420 lo

That one isn't going to work unless you play with the Adv-Routing-HOWTO,
because the kernel sees two routes going to the same place, and will
ignore one of them.
 

Have you tried a google search using the terms 'hp pavilion zv5404 linux'?
Might help.

Old guy

Suse 9.0 slooowness

Posted: 25 Nov 2005 04:29 AM PST

On Sat, 26 Nov 2005 10:10:42 +0100 "Peter T. Breuer" <it.uc3m.es> wrote:
 

NAME
smpppd - SuSE Meta PPP Daemon

DESCRIPTION
smpppd is a daemon that controls several internet connections.

Use a frontend like cinternet , qinternet or kinternet to
control the connections and retrieve status informations.
Those frontends can also run on different hosts.

The configuration of the dialup connections is done by YaST2 but
there are some additional options available in the
file /etc/smpppd.conf.

smpppd is not intended for direct use. Use rcsmpppd instead.

--
remove MYSHOES to email

Enabling SATA with Slackware 10.1

Posted: 24 Nov 2005 10:26 AM PST


"Scott Smith" <net> wrote in message
news:net... 

Then it's on the motherboard, and can be looked up by logging into the Dell
site with the "service tag" you can read off the back of your machine, and
which some Dell's also have on the front. Dell support is pretty good.
 

See above, and you can poke around for driver and hardware information in
/proc. /proc/pci is a good place too look, as is /proc/scsi for SATA
controllers. Do note that a lot of built-in SATA controllers are from
Promise, because they're cheaper, but Promise controllers suck really hard.

debian 3.1 install connection timeout

Posted: 23 Nov 2005 08:03 PM PST

In message <iprimus.com.au
Ross Crawford <com> wrote
 
bootin 
an 
lis 
th 
th 
mean 
i 
That's normal behaviour with many routers, if the router is the DHC
server
Your network machines see the router as nameserver, and the route
relay
the requests to a real nameserver. I'm not sure why it isn't workin
for yo
though

For it to work, your ROUTER needs to have the correct nameservers se
up i
its config, so it knows wherre to relay the requests to. It migh
(should?
get these from the ISP in turn, rather than having them staticall
set, bu
there might be a router setting that's interfering
 
resolv.conf 
reboot 
ou 
complete 
--
Alan Adam
freeserve.co.u
http://www.nckc.org.uk

shutdown and /etc/ppp/ip-down

Posted: 23 Nov 2005 07:46 AM PST

Unruh wrote: 

Excellent idea. Thank you.

mouse scroll not working in 2.6 kernel

Posted: 22 Nov 2005 12:12 PM PST

Michael Heiming <michael+heiming.de> wrote: 
 

I won't find out for another six months!

Peter

how change boot disk ?

Posted: 21 Nov 2005 04:45 AM PST

jeff wrote: 
because i dont have anymore free pci connection

Can't get PCI Network Card to Work - Knoppix 4.0.2/Redhat 7.2/Redhat 8.0

Posted: 20 Nov 2005 10:02 AM PST

Thanks Alan,

While I was waiting for a response I installed Windows - on the way to
doing that I setup a lapton on the same line. I discovered that the
connection was extremly poor. While Windows would connect, the
connection (web-wise) was not usable.

There are three cable in question - cable from NIC to wall connector -
cable from wall connector to second wall connector, and cable from 2nd
wall connector to router.

Yes that third cable was bad. When I swapped it out the connection was
pure. I booted with Knoppix and the web came up right away.

So your deduction was 100% right on - if only I had posted earlier.

The sad thing was that I tested the line earlier and it seemed to work.
Lights on both the NICs and the Router all looked good through-out the
entire process.

Thanks!
CF

Microsoft CRM - MSCRM Sales for Outlook

Microsoft CRM - MSCRM Sales for Outlook

MSCRM Sales for Outlook

Posted: 21 Oct 2004 07:09 AM PDT

Yes, as another user with the same rights can go offline with CRM. The user
can access the Outlook CRM, but just can't synch. Are there any key things I
should be looking for? The user is running Windows XP SP2, Outlook 2k all
needed patches, and the server is Windows 2000 Adv Server, MSCRM 1.2, and SQL
Serv 2000 Enterprise.

Regards,
Sean

"Ronald Lemmen" wrote:
 

CRM and SQL

Posted: 21 Oct 2004 02:04 AM PDT

Depending on your situation, you may consider switching the recovery model
of the crm databases to simple other than full. This will also reduce the
log file size. The only caveat is that you will ever only be able to recover
to your last good full backup.

"Gilles Gandini" <ch> wrote in message
news:cl7u31$59g$ip-plus.net... 

MS CRM SQL High Availability

Posted: 20 Oct 2004 08:23 PM PDT

There are a few ways to approach this.

1) If you are not using the SFO client, then a clustered DB should be OK. The
issue with the cluster not being supported is due to problems encountered if the
failover occurs during the process of a user going offline. The replication
gets messed up.

2) Have your SQL server use a NAS device for its data storage. Then keep a
second mirrored server available in a "cold" state. In the even t of a failure
of the primary, the backup can be brought online to take the place of the
primary. The key to this is that both machines would be sonfigured with the
same machine name, etc, so from the standpoint of the other machines, they are
identical. There have abeen a few CRM users that have opted for this approach.

They aren't perfect solutions, but they can work.

Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On Wed, 20 Oct 2004 20:23:03 -0700, "Junet" <microsoft.com>
wrote:

Since the Implementation Guide says that MS CRM has not been tested on a
clustered SQL environment, what's the nearest/best solution to increase the
availability of the SQL DBs aside from the Redeployment tools....?
Will SQL Log Shipping work?

thanks!

junet

CRM Error when assigning an account to another user

Posted: 20 Oct 2004 06:05 PM PDT

Hi,

How many records does the CRM database hold? There is an issue which
updating security roles when there are hundreds or thousands of records in
the database. There is a patch for it. This has something to do with the
security identifiers not being updated correctly. When you change the
permissions for a userrole of for a user the changes would not be changed for
all the objects in the DB.

More information can be found here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;835292

I don't know if this is the solution but it might be worth a try.

Rob Bakkers
Avanade Netherlands

"acdmark" wrote:
 

CRM Security Settings Error

Posted: 20 Oct 2004 02:41 PM PDT

Hi,

How many records does the CRM database hold? There is an issue which
updating security roles when there are hundreds or thousands of records in
the database. There is a patch for it. This has something to do with the
security identifiers not being updated correctly. When you change the
permissions for a userrole of for a user the changes would not be changed for
all the objects in the DB.

More information can be found here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;835292

I don't know if this is the solution but it might be worth a try.

Rob Bakkers
Avanade Netherlands

"acdmark" wrote:
 

Automating CRM import

Posted: 20 Oct 2004 01:15 PM PDT

Did you also fill in the statecode? this is required as well.

Ronald

"DJ" wrote:
 

Sorting

Posted: 20 Oct 2004 12:56 PM PDT

One thing to note on this is that existing records will not be changed when you
change this setting. It will take affect for new updates though moving forward.

Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On Thu, 21 Oct 2004 01:25:06 -0700, "Rob Bakkers"
<microsoft.com> wrote:

Dear Bryon,

In the administrator panel go to system customizations, System Settings (top
left). In the miscellaneous tab change the name order setting.

I hope this helps,
Rob Bakkers,
Avanade Netherlands

"Bryon" wrote:
 

Exchange email router on a Windows 2003 cluster

Posted: 20 Oct 2004 10:47 AM PDT

While not supported, it will function. If you do a Google search on this groups
history, you will find some steps outlined by someone a few months ago that
talked about the installation.

The big issue though is that inbound emails can end up being duplicated in CRM
as each node in the cluster may send the same msg on to CRM. Other than that,
from what I've heard, it does work fine for outbound.

Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On Wed, 20 Oct 2004 11:37:05 -0700, Carlos <org> wrote:

It's not supported. (I don't know for sure if it works anyway)

I have te same problem. Remember that you should install the email router in
the SMTP gateway so, if you have a front end exchange with load balancing you
can install there, instead of the cluster (as a posible escenario).

I think that Microsoft will solve this in the next version of CRM (2.0 in
the first half of 2005).

Carlos, MCSE


"Daniele Romagnoli" wrote:
 

Assign WorkFlow Loop

Posted: 20 Oct 2004 09:43 AM PDT

Try this out:
Add a picklist to your case form with values: Null (Default Value), Level 1,
Level 2, Level 3. Then, in the workflow, do something like this:

When Case is assigned
if
Case.CustomPicklist <> Level 2
Case.CustomPicklist <> Level 3
then
Update Case.CustomPicklist = Level 1
Send Email To Complainee
Wait 1 day
if
Case.Statecode = active
then
Update Case.CustomPicklist = Level 2
Assign : User 2
Send Mail Case Re-Assigned
wait 1 day
end if
if
Case.Statecode = active
then
Update Case.CustomPicklist = Level 3
Assign : User 3
Send Mail Case Re-Assigned
end if
else if Case.Statecode <> Active
then
Send Mail Case Resolved
end


I'm not sure I got it exactly right in there, but you get the idea. This
way, on the Assign event, it only moves up the workflow if it is not already
Level 2 or Level 3. That should avoid loops.
Good luck!

"nitesh" wrote:
 

Domain logon name case sensitive?

Posted: 20 Oct 2004 08:43 AM PDT

The case of the entry in CRM doesn't really matter. What matters is whether or
not hte user can login to the Domain. It sounds like he can. I'd double check
that the user has a license & appropriate roles assigned to the user.

Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On Wed, 20 Oct 2004 08:43:13 -0700, "Rhett" <microsoft.com>
wrote:

Are Domain logon names case sensitive? I created a new user but used lower
case on our domain, when all other entires are upper case. Mistake
apparently.

The new user gets 'unauthorized' when opening crm. From the same machine, I
can set the IE setting for force a logon with my credentials and CRM is fine.

I want to change the domain login string on the CRM user record but the text
is gray and you can't edit.

Any suggestions?

Snap-in failed to initilize Error

Posted: 20 Oct 2004 06:39 AM PDT

What license & role are assigned to the user in crm?

Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On 21 Oct 2004 07:23:05 -0700, com (Dave) wrote:

I too am experiencing this error whenever an attempt to run the
deployment manager with an account other than the one used to install
the system in the first place, very frustrating.

All the services are running and the rest of the system (with a few
minor problems) works fine.

Any help would be greatly appreciated.

Matt Parks <com> wrote in message
news:<com>... 

CRMAccount.Create using fields created with Schema Manager

Posted: 20 Oct 2004 01:20 AM PDT

It's working I had some errors in my script thanks.

Pieter
 
trying to create an 
fields? 
can use custom 
add the fields 

Can't change business unit for a user

Posted: 19 Oct 2004 06:49 PM PDT

It is true that the button next to the Business Unit lookup field is gray.
Instead, you should use the menubutton 'Actions'. There's the option 'Change
Business Unit'. There you can change the business unit.

Ronald Lemmen
Avanade Netherlands

"Tammi" wrote:
 

Having an Instalation issue, HELP

Posted: 19 Oct 2004 04:11 PM PDT

I have need for 1 Axapata consultant in Southern California for a
permanent psoition. Relocation assistance is available.
If interested or know of someone who might be, send resume and contact
info to com

"viso2" wrote:
 

Before they are a Lead, what are they?

Posted: 19 Oct 2004 03:37 PM PDT

Simple solution....just use an existing or new pick list and call it
something like "lead Type" make one of the values "Suspect" or
"marketing list" or something that would denote a difference. Then, in
your views, build the appropriate views based upon the need of the
users....filter for just the records that they need for the various
ways they work.

One of the ways we have dealt with this is I added a picklist and used
values of "contacted" or uncontacted" (the default is uncontacted)so
in effect we have a couple of stages in the "lead" cycle before we
convert qualified leads to account/contac/opportunities or disqualify
them which makes them inactive leads.



"Larry" <microsoft.com> wrote in message news:<com>... 

CRM Questions

Posted: 19 Oct 2004 12:33 PM PDT

Where did you create the files? If you attached them in Notes or sales
literature, then they ares stored in the DB.

As for the permossions issue, find out more about what he changed and try
changing them all back to normal. Or try uninstalling/re-installing the CRM
Exchange Router.

Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On 19 Oct 2004 12:33:21 -0700, com (TheWakingMind) wrote:

I am looking for answers to two questions. Any answers or directions
to potential answers would be appreciated!

1.) Where does Microsoft CRM store custom html docs/files I create. I
am guessing in the SQL server but am not certain where.

2.) One admin changed the permissions on some IIS subdirectories and
now the Small Business Server Monitor and Reporting doesn't send out
email messages any more. Any thoughts on how to reset back to the
basic permissions?

Thanks in advance!

The merge process detected a mismatch ....

Posted: 19 Oct 2004 12:31 PM PDT

Thanks for this response ... I was actually successful in capturing the
screen and reading the message:

"The merge process detected a mismatch while evaluating the subscriber
partition validation expression. THe problem can be resolved by
reinitializing the subscription."

I guess I need to reinitialize the subscription, whatever that means. I
will check below as you suggest. Thanks again.

"Ronald Lemmen" <RonaldL@-REMOVETHIS-avanade.com> wrote in message
news:com... 

IT Asset Tracking for MS-CRM?

Posted: 19 Oct 2004 12:15 PM PDT

Ken

Have you considered using the Contracts part of MSCRM for this
purpose? Make one contract for each customer and have one contract
line for each product they have installed.

I have seen a roadmap for MSCRM stating that version 2 will have a
field service module. I would sense to have some sort of asset
tracking in such a module, so we can always hope :-)

Ketil S.


Ken <microsoft.com> wrote in message news:<com>... 

Deployment Manager Snap-in Failed

Posted: 19 Oct 2004 09:26 AM PDT

Actually, you do not need to be a Domain Admin to run it, you need to be a CRM
Admin. The local user account wouldn't be defined to CRM as a user, nor would
it have alicense associated wtih it. CRM requires both in order to run
Deployment Manager, as well as having the appropriate Role in CRM.

Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On Tue, 19 Oct 2004 13:40:06 -0500, "Martin Flaherty" <com>
wrote:

Make sure when logging into the server to run deployment manager that you
log in as an administrator in the domain, not just logging into the local
server. I was running into a similar problem and found that I was only
logged into the server itself. As soon as I changed and logged into the
domain deployment manager came up fine.

Also, if you have moved the user from one BU to another you will probably
need to go back in and verify the roles. (I also check to make sure
licensing looks correct, but that's just me...)

Hope this helps.
"John Lalley" <com> wrote in message
news:%phx.gbl... 
the 
issue? 

URGENT - Basic Licensing

Posted: 19 Oct 2004 07:39 AM PDT

They may have changed this then. Originally, SFO was only available with Sales
licenses.

Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On Wed, 20 Oct 2004 09:55:02 -0700, Carlos <org> wrote:

In the Microsoft CRM Editions Comparison document appears that the SFO is
available in all the Editions of CRM. What did that means? Can I use the SFO
with Customer Service PRO or not?

Thanks in advance

"Matt Parks" wrote:
 

Missing Toolbar in SFO

Posted: 18 Oct 2004 08:42 PM PDT

normally if the toolbar does not appear its because the file crmaddin.dll
has become unregistered. you can find it on your c: drive and re-register it
to correct the problem. I have no idea why it becomes unregistered

--
John O'Donnell
Microsoft CRM MVP
http://www.microsoft.com/BusinessSolutions/Community/CRMFaqLanding.aspx


"Matt" <com> wrote in message
news:YNbdd.21075$.. 
at 

Time line of Email activities in CRM

Posted: 18 Oct 2004 05:25 PM PDT

Not the answer I was hoping for. But at least I can stop wondering now.
Thank you John.

"John O'Donnell" wrote:
 

Activities without Email Router

Posted: 18 Oct 2004 02:39 PM PDT

Hello John,
I tested this scenario (during a Course) and my observation was that the
"Promote E-mail to CRM" function did not it did not work until I installed
the Exchange Connector.
I really want to know this because our customer is not happy with the
installation of the Exchange Connector on his Exchange sever.

So I am a little confused, sorry for asking, but could you please confirm
your statemant

regards,
Marcel van den Aker


"John O'Donnell" wrote:
 

Importing from Maximizer to MSCRM

Posted: 18 Oct 2004 02:27 PM PDT

Im currently implementing this using the migration framework. We use
Maximizer Enterprise 7, which uses a SQL Server 2000 backend. Some things
are a real pain and can take a long time to implement, for example all emails
that are stored in Maximizer are stored as "Structured Documents" which is
the same format that Excel and Word uses. So I've got a few custom
applications I've written to extract these files, and massage them to turn
them into Activities in Microsoft CRM. I also have the integrators toolkit
for Maximizer, so if you have trouble finding some data you want to migrate,
let me know.
If you need a hand, or just want a starting point, give me a yell - Happy to
share

Regards,
Cameron


"John O'Donnell" wrote:
 
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