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Microsoft CRM - ISV Configuration

Microsoft CRM - ISV Configuration

ISV Configuration

Posted: 09 May 2005 01:26 PM PDT

Do I have to stop any services when changing this file? Also I have seen
something about another ISV.config file and deployment not taking? Something
about default settings replacing what changes were made. Can you shed some
light on that

"Matt Parks" wrote:
 

Creating a Quote view changed ModifiedOn property?

Posted: 09 May 2005 11:34 AM PDT

The best way to check whether you are seeing exactly what you expect, is to
do a select query directly against the sql database. In this instance I
would probably be looking at doing something along the lines of a select to
find all queries owned by a particular user, created within a particular
timeframe, and including the modified on field in the output.

While this technique is not an official one, it does not really fall into
the unsupported, as it does not change the data in any way. However it does
remove any possibility of changes by the opening the view, as you viewing the
raw data.

If this does prove that the modified date is always the current date, then
you do need to work out what is updating the quotes, and workflow, as
suggested by Matt, is a likely contender.
--
Hope that this helps.

Thanks

Gill

Opsis
www.opsis.com.au


"beam" wrote:
 

Views - Sort Order

Posted: 09 May 2005 11:30 AM PDT

BizWorld wrote: 
Sorry for the confusing question. I want to change the order of the
view names in the View: drop down. Not the order of records in the
actual veiw.

I've created 10 new views and they are listed in no particular order so
it is hard for users to search through the list of views.

Urgent: Accessing CRM DB

Posted: 09 May 2005 09:58 AM PDT

One thing to consider is how heavily used the custom application will be. If
it is heavily used, it may slow down your CRM database. Another technique
that may work for you is to back up your database daily (or more frequently),
restore this into another database and to run you application agains this.
Obviously, while this mitigates the speed problem it does mean that you users
are only seeing the data that is up to the last backup.

Whichever of these approaches that you take, I would advise that you
consider it a temporary solution until you can move to an application that
works in the supported way of using the Application layer and Web Services.

--
Hope that this helps.

Thanks

Gill

Opsis
www.opsis.com.au


"Matt Parks" wrote:
 

Custom Crystal Report with Sub-Reports error

Posted: 08 May 2005 06:59 PM PDT

I have not hit a limit on sub reports yet as I have created reports with
about 11 sub reports.

--
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us


"Prue" <microsoft.com> wrote in message
news:com... 
of 
but 
is 
minutes. 
there 
would 
them 
run 
subsequent 
fails 
7fc3cd11f9f7f20.rpt. 
7fc3cd11f9f7f20.rpt. 
after 
particular 

isv.config rollback to default value when publish new customization

Posted: 08 May 2005 03:38 AM PDT

Also, beware that this "backup" file gets "restored" when you import
cusomtizations via Deployment manager.

Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On Sun, 8 May 2005 23:41:01 -0700, "Rob Bakkers"
<microsoft.com> wrote:

The file should be located in the c:\Program Files\Microsoft
CRM\Tools\Config, or wherever you installed Microsoft CRM.

--
Rob Bakkers,
Avanade Netherlands


"Mike R" wrote:
 

Adding a new Entity in MSCRM

Posted: 06 May 2005 11:58 PM PDT

Another option is simply to create an additional database and create want
you want in there - then create asp.net pages that display within the
context of your CRM windows - all easy enough to do as long as you dont need
any joins across databases.

Roger

"Riz" <microsoft.com> wrote in message
news:com... 

Demo of CRM

Posted: 06 May 2005 02:51 PM PDT

Where are you based?

Once you have viewed the online demos that John pointed you towards, there
are many Microsoft Partners who would be willing to organise a customised
demo for you if you are in their region.
--
Thanks

Gill

Opsis
www.opsis.com.au


"Rob" wrote:
 

Update 873262 Problem

Posted: 06 May 2005 01:57 PM PDT

Figured it out. Tried to install it on the client and it said it couldn't
find the CRM server. So the KB 873262 is wrong when it says to install it
on the Outlook clients.

--
Brandon Smith
IT Director
Presentations Direct - Specialized Office Equipment & Supplies
http://www.presentationsdirect.com

"Brandon" <nospam.com> wrote in message
news:phx.gbl... 

Tracking ID

Posted: 06 May 2005 08:03 AM PDT

There aren't a lot of options. Many spam filters allow for configuration which
the recipient "may" be willing to do to allow you emails through. Otherwise,
you need to turn off the tracking ID which is done via a registry setting.

Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On Mon, 9 May 2005 14:48:10 -0700, "Gill" <com.au> wrote:

We have a prospective client where there is spam filtering, and it is causing
a problem - I know this because I have problems getting my emails sent via
our CRM to them. What are the options to resolve or reduce this problem,
either from within CRM, or (in general terms since I do not have details of
the specific spam filtering system that they are using) on the mail server or
the anti-spam software.

Thanks

Gill

Opsis
www.opsis.com.au


"Matt Parks" wrote:
 

Display Date AND Time creation for Cases and Activities in Queue

Posted: 06 May 2005 07:55 AM PDT

Eric,

While you can modify many views using the savedquerybase id, but I
don't believe the service queue views are among them.

That's just one of the issues with queues that our product, VAST,
solves. There is also, within CRM 1.2, no way to track the changes in
queue assignment. So your reps can play ping-pong with cases amongst
your queues, without any management knowledge, except when irate
customers call because they aren't getting their cases solved in a
timely fashion.

VAST tracks all changes in case assignment, across queues, and displays
the date AND time that all case modifications occur. VAST will also
give you an audit trail for all of your other CRM objects too, showing
your users "Who Did What When" in Microsoft CRM. Please see our
website for details.

Regards,

Dave

-------------------------------------------------
David L. Carr, President
Visionary Software Consulting, Inc.
Main #: 971-327-6944

Introducing our newest software product...
VAST - an auditing solution for Microsoft CRM 1.2
VAST shows you "Who Did What When" in Microsoft CRM
To download our free trial, get more info, or to order, visit
http://www.VSCRM.com

User's Guide

Posted: 06 May 2005 04:27 AM PDT

René

Sorry René, I did not not mean that I was surprised. It seems to make sense
to me that the user guide would only need changing when the application
changes. In addition (in my opinion) there is so much customisation possible
that most customers would need a custom user guide anyway.

I guess that your satisfaction depends on what you are using it for, your
expectations of it, and your business needs. Personally, I am using it
heavily for customer service and it works very well for that, though too
many button clicks are required. I look forward to that improving in the
next release

Peter


"René Theil" <microsoft.com> wrote in message
news:com... 

Importing Adventure Works Data into Separate CRM Demo Database

Posted: 05 May 2005 09:52 PM PDT

Oh is that so? :(

Thanks anyway for your reply Matt, so I'm afraid we have to manually
populate the database in that case... Was just hoping to make our work much
easier then edit the 'scenarios'

Thanks again...

"Matt Parks" wrote:
 

Importing Leads

Posted: 05 May 2005 12:51 PM PDT

right but I assume each lead has a unique not to import as well rather than
just a generic note. Thanks for the suggestion though.

--
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us


"Dave Carr (dave- no com" <com> wrote in message
news:googlegroups.com... 

Integration with Siemens ISDX/realities telephony system

Posted: 05 May 2005 02:12 AM PDT

We specialize in connecting to any telephone system. What type of
integration are you hoping for? Call popping ... ? www.voxwireless.com


"Steds" wrote: