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Microsoft CRM - Licensing Question with Professional Suite

Microsoft CRM - Licensing Question with Professional Suite

Licensing Question with Professional Suite

Posted: 24 Feb 2005 09:03 AM PST

On Thu, 24 Feb 2005 14:02:42 -0500, <TonyL> wrote:
 

I would be tempted to make at least of these licences a suite as there
are a few things that only work if you have one or more suite
licences. I am thinking of functions such as the reassign of all
objects from one user to another.
 

Email CRM

Posted: 24 Feb 2005 04:11 AM PST

steps to remove the GUID:
1. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM.
2. Find the registry key with a ValueName: MessageTagBehavior
3. if the key does not exists, create it using the following values:
Value Type: DWORD key value
Value Name: MessageTagBehavior
Value data: 0
4. If the Value is set to Null or 1, the tracking number will be attached.
If the Value is 0, the GUID is not attached to outgoing e-mails.
5. Restart the MS CRM Exchange Queue Service

Removing the GUIDresults in the loss of MS CRM ability to automativally
track
the incoming e-mails!!!!?

--
Christian

com
www.mscrm-addons.com
Your company for MS-CRM ADD-ONS!
GroupCalendar for MSCRM
Related Documents for MSCRM
WordMailMerge for MSCRM

--


"Laurent Cartier" <microsoft.com> schrieb im
Newsbeitrag news:com... 

Whats the limit of entries for picklist?

Posted: 23 Feb 2005 08:10 PM PST

There may not be a limit by design however when we had a picklist over 600
entries, some client machines got stack overflow errors.

The original post is in
http://groups-beta.google.com/group/microsoft.public.crm/browse_thread/thread/d916f8cebcafe87a/4e50e78333bd7fd2?q=picklist+error&_done=%2Fgroup%2 Fmicrosoft.public.crm%2Fsearch%3Fgroup%3Dmicrosoft .public.crm%26q%3Dpicklist+error%26qt_g%3D1%26&_do neTitle=Back+to+Search&&d#4e50e78333bd7fd2

We were advised by MBS and needed to apply the following to every affected
client (which was any machine that was not XP SP2)

http://www.microsoft.com/downloads/details.aspx?FamilyId=C717D943-7E4B-4622-86EB-95A22B832CAA&displaylang=en

....something to bear in mind

"Jason Hunt [INVOKE]" wrote:
 

Edit Filter Criteria in Custom View - Maximum Record = 100

Posted: 23 Feb 2005 06:07 PM PST

Thank you for replying John. I think we are talking about two different
things. So if you would bear with me, these are the steps to what I am doing:

1. Home -> Settings
2. System Customization -> Contacts
3. New View -> Contacts
4. Create a new View -> Give it a name "ABC Company"
5. Edit Filter Criteria -> Configure Criteria
6. Field (Parent Account); Condition (Equals); Value (ABC)

The system returns the window "Look Up Records" and shows a box with an
information circle and the quote "More than 100 records are available. Try
another entry if you don't find the record you are looking for."

In the "Available records" window, I can see the first 100 ABC companies. I
can select the first one and if I hold the shift button and scroll down to
the last one, I can select the last one and move all of these accounts to
"Selected Records". It is at this point that I am unable to grab the
remaining 20 records. If I run the search again, the same 100 records are
returned.

One round about solution would to create a button or drop down box with
specific branch names but I am reluctant to do so as we are extremely close
to using our maximum bytes for the contacts table.

Any further suggestions would be greatly appreciated.


"John O'Donnell" wrote:
 

Can I have CRM automatically check for duplicate leads or contacts

Posted: 23 Feb 2005 12:51 PM PST


Cathy

Thank you for your response. I'm glad you were able to turn lemons into
lemonaid. Howwever, I'm not sure I understand, doesn't the system checking
for duplicates accomplish the same you are doing now only faster. What is
the advantage to doing it manually.

Thanks for your help again

Brand


"CRMCathy" wrote:
 

Invoice for other sum than it's in the order?

Posted: 23 Feb 2005 10:25 AM PST

No, i dont use Great Plains.

Thanks, but this is not what i am actually looking for. I neen an automated
procedure, easy to use. I guees i need to create a related table for my own
invoices, cause i cant create a new entity in 1.2.

"Gill" wrote:
 

Goldmine E-mail Conversion

Posted: 23 Feb 2005 09:27 AM PST

there is a document on the web which is the development kit for goldmine 4 and tells you the entire system. Dig around on google and you should find it

--
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us


"LeVar Bery" <com> wrote in message news:%phx.gbl...
the body of the emails is stored in MAILBOX.DBF in a field call RFC882

This is the raw mime -message.. you will have to parse it to get the body of the email out.


--
LeVar Berry
CEO
eDriven Enterprises Inc
513.403.1210

"Shauna Koppang" <microsoft.com> wrote in message news:com...
We were successful in migrating most of the content from Goldmine E-mail
activities into MS CRM 1.2, however, the body of the messages appears to be
in the DBT file not the DBF file of ContHist. Has anyone been able to find a
way to extract them from there? There does not seem to be any ID's that we
can use to locate and grab the data. Any suggestions?

Thanks!
Shauna

KDC error 11 : SPN problem

Posted: 23 Feb 2005 07:17 AM PST

Ok, here is a more detailled solution :

First of all, you have to remove the duplicate SPN (in my case, it's
host/dozer.mydomain.com => the FQDN of your CRM Server).
To find which obect have this SPN, you shoul use ldp.exe on your DC
(anderson in my case) :
start/run ldp.exe

Then click Connection, and Connect...
Leave the Server empty, check that port is 389 and clear the checkboxes.
CLick Ok.
Click connection again, and Bind...
Leave all the fileds empty, and click Ok.
You should have "Authenticated as dn:'NULL'."

Now, click Browse, and Search...
Base DN : DC=mydomain,DC=com (you should replace with your domain name)
Filter : (servicePrincipalName=host/dozer.mydomain.com) (with the '(' and
')', and replace dozer.mydomain.com with the FQDN of your CRM Server).

Scope : Select Subtree

Click options : in the attributes field, add "servicePrincipalName;" at the
end (without the "").
Click Ok.
Click Ok again on the Search Window.

You should have a result like this (supposing that CRMUser is on on the
default user's OU : Users, and Dozer in on the default computer's OU :
Computers) :
Getting 2 entries : 
4> objectClass: top; person; organizationalPerson; user;
1> cn: CRMUser;
1> distinguishedName: CN=CRMUser,CN=Users,DC=mydomain,DC=com;
1> name: CRMUser;
2> servicePrincipalName: host/dozer.mydomain.com; HOST/DOZER;
1> canonicalName: domain.com/Users/CRMUser; 
5> objectClass: top; person; organizationalPerson; user; computer;
1> cn: DOZER
1> distinguishedName: CN=DOZER,CN=Computers,DC=mydomain,DC=com;
1> name: DOZER;
2> servicePrincipalName: host/dozer.mydomain.com; HOST/DOZER;
1> canonicalName: domain.com/Computers/Dozer;
------

The first Dn correspond to the User that you use to launch the CRM services.
The second Dn correspond to your CRM Server.

Now, you have to remove the SPN host/dozer.mydomain.com to your CRM User
(not the CRM Server, if you do that the Server should not be able to log in
into the domain).

To do that, you have to have the setspn utility on your DC. (if you don't
have it, you can install it from your Windows 2003 CD : directory
SUPPORT/TOOLS, you have SUPTOOLS.msi).
Now, open a command prompt, and execute this command :
setspn -D host/dozer.mydomain.com CRMUser


Okay, now the KDC error should stop.

Another problem then appears : you are not able to log in to your CRM
Website (IE gives you a 401.1 error).

See http://support.microsoft.com/default.aspx?scid=kb;en-us;871179 if you
want a detailled explication.

If your CRM Server just host the CRM Website, AND ONLY IF, you have to add 2
SPN to your CRM User. If not, see the Workaround section.

The 2 SPN are : http/dozer and http/dozer.mydomain.com

To add it, jsut do
setspn -a http/dozer CRMUser
and
setspn -a http/dozer.mydomain.com CRMUser

Now, you should be able to log in again to your CRM Website.

Hope this could be helpfull :)

"FriendOfCRM" wrote:
 

"Setup was not able to find an instance of the MS CRM Server components"

Posted: 23 Feb 2005 06:59 AM PST

Found a fix and am posting back in case others encounter the problem.

Never found the actual root cause of the problem, but what I did to fix it
was:
1) Logged on as administrator
2) Backed up the user's Documents and Settings folder
3) Deleted the user's Profile (My Computer > Properties > Advanced)
4) Logged back on as the user so that Windows would recreate the profile.
5) Proceeded with CRM install and all went as expected.
6) Restored user's Documents and Settings folder


GB

DataGrid and Listview?

Posted: 22 Feb 2005 06:54 PM PST

try this website for more controls in the Compact Framework

http://www.opennetcf.org/PermaLink.aspx?guid=3a013afd-791e-45ef-802a-4c1dbe1cfef9

--
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us


"Voi Coi" <com> wrote in message
news:phx.gbl... 
on 
how 

Exporting Quote to MS Word

Posted: 22 Feb 2005 01:43 PM PST

On Wed, 23 Feb 2005 15:01:54 -0800, "Donna"
<microsoft.com> wrote:
 

This sounds like a customisation someone has added to your CRM system
probabaly following a post on here a while back

This is not part of the standard CRM product 

From The Sales for Outlook client open the quote and select Mail Merge
from the Actions menu and when in Word select the Quote template. This
will generate the quote as a Word document
 

No data when offline

Posted: 22 Feb 2005 09:27 AM PST

Hi John

Thanks for your response. I tried your suggestion but this didn't fix the
problem. However, i received a fix from partner support that did so i will
post it here to help others that may have the same.

The fix was to delete three registry keys on each of the client machines.
The keys were under: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM
They were: LastSyncDate, SQLServerName and UserReplicationID

After deletion i went offline using SFO again which recreates the correct
key values. I can now view all the correct data when off line.

Dylan

"John O'Donnell" wrote:
 

IP works but FQDN doesn't

Posted: 21 Feb 2005 04:00 PM PST

Thanks for the suggestion. It wasn't a host header issue We had failed to
update the reverse lookup table in DNS. I believe (but am not 100% sure)
that was the problem.