Pages

Search

Microsoft Word - Microsoft Office 2013 stopped working on Windows 8 computer after a year - says it can't find my license

Microsoft Word - Microsoft Office 2013 stopped working on Windows 8 computer after a year - says it can't find my license

Microsoft Office 2013 stopped working on Windows 8 computer after a year - says it can't find my license

Posted: 16 Mar 2014 03:28 PM PDT

My copy of Microsoft Office 2013 stopped working today, more than a year after it was installed on my computer. Although it has been balky from time to time during that year, it has mostly worked fine. I am able to open Word and Excel, but as soon as I type a character, I receive the following message:

Microsoft Office can't find your license for this application. A repair attempt was unsuccessful or was cancelled. Microsoft Office will now exit.

This message is followed by two check-boxes, one for "OK," the other for "Help." Clicking Help brings up this Microsoft Community page. Outlook also shows this same message. My software was provided by my employer, and I have contacted our IT department to see if anyone else has experienced this problem. I am waiting for a response from them.

In a probably unconnected incident, yesterday morning I received a bizarre phone call on my cell phone from someone with a very strong Indian accent (almost impossible to understand what he was saying), telling me my computer had been hacked and that I needed to turn on my computer immediately so he could walk me through the process of repair. He said that if I didn't do so, I would lose all my data! He represented himself as part of the company (could not understand the company name) who was responsible for Microsoft repairs. I had never heard of such an arrangement, and told him I would have to call him back. He was so insistent and urgent I put the call on speakerphone so my husband could listen in. He finally gave me a phone number and his name ("James Smith" - too funny). Can't imagine a link between my cell phone number and my computer, but it is possible I used that phone number when registering some product at some time. At any event I did not call back, and then this morning when I turned on my laptop for the first time after receiving the call, had the above-mentioned issue with my Office products.  Has anyone else had a similar call, or are you aware of any relationship between Microsoft and an outside company in which that company would legitimately call a Microsoft customer to report and repair a problem previously undiscovered by the user?

Thank you for any comments and help you can provide.

Show certain text in TOC

Posted: 16 Mar 2014 03:14 PM PDT

Fellow Sufferers

The people in my organisation love the TOC. It allows them to easily jump to a topic in the text.

Now, I have certain tables which contain important values in the first column. It could be e.g. the chapter "Per Capita Income", and the first column of the table "Per Capita Income by Country" within that chapter might contain all the countries  - the second column cound then be the actual Per Capita Income of each country. I would like those countries to show in the TOC (although they are just in normal text in the table). That way, from the TOC I can jump diractly to, say, Germany and see how much they are making.

If you can help me, Ill be very gratefull!

Thanks in advance!!!

Best wishes, Peter B Hansen

How would I create a fillable form that can auto fill select information?

Posted: 16 Mar 2014 02:15 PM PDT

Hello everybody,

I am trying to simplify a procedure in my workplace.  When certain purchase orders are written there is certain information that needs to be placed in multiple places.  It would save about 10 minutes per P.O. if we were able to enter the information once and have Word take care of the rest.  I can't seem to figure this out.  Are there any video tutorials or written instruction on how to do this?n  My version is 2010 and the office version is 2007, both on Windows 7.

Thanks

Modify Show Markup group settings in Word 2013

Posted: 16 Mar 2014 01:55 PM PDT

I tried to write a VBA macro to modify the settings in the Show Markup group in the Review Tab in the Ribbon of Word 2013 running on Windows 8.1.:


Sub ShowMarkups ()
With ActiveWindow.View.RevisionsFilter
  .Markup = wdRevisionsMarkupAll
  .View = wdRevisionsViewFinal
End With
End Sub

Unfortunately, the macro copied above only modifies the Display for Review group, but not the Show Markup group. Thus, if the user had manually unchecked e.g. Insertions and Deletions or Formatting in the Show Markup group, those settings are not changed by the macro. It seems that the settings in Show Markup have precedence over those in Display for Review.

Do you have any idea how to modify the settings in the Show Markup group with VBA code? I started the Macro Recorder when I manually modified these settings - however, nothing was displayed in the macro code!

Many thanks for your suggestions

Peter

Attaching a PDF to an Email from My Documents

Posted: 16 Mar 2014 01:21 PM PDT

I cannot attach a PDF document to an email when I try to do it in Microsoft Word. I keep getting a message saying there is no email program attached and to go into my Default Programs and select my program.  I have gone into my Default Programs and made sure Windows Live Mail is selected as the default program (because you can't select Outlook) but it still doesn't work.  I was able to do this up until a few months ago and then something changed but I don't know what. Can anyone explain.  It seems I have been running into all sorts of issues in different places ever since Explorer 11 was installed.

How do I move the text pane?

Posted: 16 Mar 2014 12:07 PM PDT

I'm learning Word 2013 with training videos and like to keep the videos in the right/bottom right to follow along while the video takes place. In Word 2010, I could decrease the zoom to ~80% and the text pane would move to the left automatically, which allowed me to edit the exercise files on the left and view the videos at the same time on the right. In '13, I've only seen options to change the page size and decrease the height of the pane by double clicking on the top or bottom. Also, I'd rather not have to use multiple pages.

Thanks

Insertion of page numbers using Ctrl-F9 no longer working

Posted: 16 Mar 2014 12:01 PM PDT

Hi,

I have been adding page numbers to my documents for years by positioning the cursor where I want the page number and pressing Ctrl-F9 to insert a field, entering PAGE, and then updating the field. This suddenly and inexplicably stopped working yesterday. Now, F9 does nothing, Ctrl-F9 does nothing. I've tried to research this online but I can't find anything helpful. This is very important to me and I'm totally stuck. What could have happened, and how can I get this important functionality back?

Thanks!

Matt

Print Envelopes w/Windows 2010

Posted: 16 Mar 2014 11:59 AM PDT

I have installed Office and Home Business 2010 on my Dell Laptop.

My printer is an HP Photosmart 6520.

I am trying to print individual envelopes.

What tray do I use?  If my envelope is in the photo tray or main tray it will not print anything.

If I have standard letter in the main tray it will print on that, which is no use to me.

Can anyone help?

thanks,

Barb

Large fonts have equal amounts of wasted white space above and below.

Posted: 16 Mar 2014 11:00 AM PDT

When I create a label or directory merge using a line of #11 font and a second line of #130 font in a table (Ring Chart for Obedience dog show), it doesn't fit.  The font includes wasted white space above and below the character equal to about half the height of the font.  It is not affected by any line or paragraph spacing controls.   I currently have to use Word Art for the Armband number but I can't put a merge field in there (unless there is a secret trick) so I have to make those numbers by hand.  How can I get rid of the wasted white space?

Ex:

Golden Retriever       22/44

                  95

change default fonts in Word 2013 on Windows 8.1 platform

Posted: 16 Mar 2014 05:21 AM PDT

I have (Office) Word2013 installed on Windows 8.1 and I want to change my default colibri font permantently and not have to reset it every time I open a document.   Also, I need to use "Perpetua" font on some documents, but it is not listed in the default fonts.   Can I import it ?

Font Color - Company Custom Colors

Posted: 16 Mar 2014 04:55 AM PDT

Is it possible to customise the font color picker in Word 2010 to a company's colors only. I am aware of styles, themes and setting restrictions. We don't want to show the gradient colour options and if possible would like more than 10 color options. 

Any suggestions would be welcome. 

Thank you 

Kelly

Microsoft Word

Posted: 16 Mar 2014 01:51 AM PDT

My lumia 625 does not support Office 99-2003 or Office 2007 files. I neither can open these files attached with email nor the files saved in memory card. Nokia support center also could not give me proper answer.

Microsoft Office 2013 customisation

Posted: 16 Mar 2014 12:32 AM PDT

1. Where are the image files stored for the Office Backgrounds? I wish to use the ones I have manually created in Photoshop with my suite even if it involves manually inserting pngs into a DLL.

2. Is there a registry tweak to re-enable "More Ink Colours"? I don't really want to have to change the ink colour every time so it pops up in Recent Colours.

3. My shortcuts assigned to subscript and superscript do not function when I am inserting a formulae and I have to manually click to insert superscripts/subscripts. Is there a way to assign them to a shortcut?

Word document - auto recovery didn't save what I needed

Posted: 15 Mar 2014 11:18 PM PDT

I was working on an essay, and my computer restarted to make updates and I wasn't paying attention and the autorecovered file I got when it turned on again was a version from 2 days ago, rather than showing the updates I had made since then(which is weird because it's set to auto save every 10 minutes).

Anyways, it's not the end of the world that I lost some of it but if I could get it back that would definitely be more favorable, lol. I looked under "manage versions" but there was nothing available. Could anyone give me any help or should I just accept it's gone and give up.

Thanks,

Monica

Edit: I tried to do a system restore, but it said it's set to not effect documents and I don't know how to change that setting! Would that work?

Word 2013 automatically saves as "document1"

Posted: 15 Mar 2014 10:39 PM PDT

I have Office Home & Student 2013 on cloud and it automatically saves documents as "document1" or "document2."  I want to be able to name the document myself rather than the program naming it for me, how do I get around this?  Also, if I open a blank document it will automatically save it even if there is nothing on it, is there a way to prevent this?

WKS files

Posted: 15 Mar 2014 08:29 PM PDT

I have just bought a new computer with Windows 8 unfortunately. Anyway I have loads of important files which are mostly WKS from I believe Microsoft word and most of them worked OK on Windows 7. I tried to transfer them with Skydrive and Onedrive. None of my files will open in Windows 8 so I found an app on Windows 8  that claimed to open outdated files but that turned out to be a complete disaster as all it seemed to download was programmes like Reg Clean Pro, Search Protect and JDI Backup which are all programmes which are very difficult to uninstall and are not wanted. I cannot understand why Microsoft promote an app which seems to download corrupt programmes. Anyway does anyone know how I can restore these old files.?

Bob

Enabling keyboard layout in Word 2013 with Win 8.1

Posted: 15 Mar 2014 05:35 PM PDT

New computer, updated to 8.1 and added office 365. Downloaded Spanish language pack and installed it.  Trying to enable the Spanish keyboard layout and run into problems:

I click on the "not enabled" and get the language options screen from control panel.  Under input method, it shows US,  Latin American and add an input method.  When I check preview, I see that the Latin American is the proper layout.  I click save and return to word options, language screen and the spanish is still "not enabled".

So, in 25 words or less, please tell me what I'm missing!!

Re windows 7 64 bit - Word and Excel will not open

Posted: 15 Mar 2014 04:43 PM PDT

I am running Office 2010 and I seem to have lost Word and Excel. When I try to open either one I get an error message telling me that they can't be opened and it further tells me to try "Product Repair" in control panel. It has been a while since I used Word and Excel so I don't know when the problem arose. I have tried system restore and the repair disc that I created when I bought the computer. I can't work out how to do a product repair in control panel. Any help would be very much appreciated.