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Microsoft Word - Word 2013 file will not open some files

Microsoft Word - Word 2013 file will not open some files


Word 2013 file will not open some files

Posted: 12 Jan 2015 02:51 PM PST

I have a problem that when I open some of my Word files the blue start up screen comes up like this:

but it gets no further. On one occasion, I left it for nearly two hours, and it kept on cheerfully working at it i.e. those dots kept sailing in from left to right to encourage you that it was doing something, but nothing happens. No error report or any such thing.

   The file I am trying to open is not the name that you see on this screen snip, but it was created off of this custom template. So far nearly all of my errors have been with files created off of a custom template, but I can't prove that that is a connection, because I have been working almost exclusively with those files. Once I lose hope that it is getting anywhere I click exit until a window comes up to say that "Office is not responding" then I choose "close the program." The next time I open Word there is a box to warn me that "Last time you opened Word it did not start correctly. Would you like to open in Safe mode?" I choose yes, and it opens fine in Safe Mode. I exit and open again. Everything seems to work fine. But when I try to open that file again it warns me that "Last time you opened this file it caused a serious error. Do you still want to open it?" If I choose yes Word locks up again.

   This all would seem to indicate a corrupted file. But the strange thing is, at the same time that word is unsuccessfully trying to open the file, I can go to another computer (also with Windows 7 and Office 2013) and open the same file (it is on my OneDrive). The file opens fine and informs me that my other computer is currently working on this document (even though it still hasn't managed to even get it open). I can save this open file with another name and then my first computer is able to open that file.

   I don't run into this error every time I open Word. It works fine for a while, then for no understandable reason it comes again to this place of spinning its wheels.

   I thought maybe my template was the problem, so I created a new template and just brought over my four custom styles from the old one. That didn't help.

   I tried the route of deleting the Data and Options registry key. Again no change.

   I have tried repairing Microsoft office both the thorough and the quick fix. Again no help.

   It seems like since the other computer opens my "corrupted file" without a problem, it must not be a corrupted file but rather something with this copy of Word. Actually I am wondering if it is something deeper than Word. A while ago I was also having a problem with copying mp3 files to micro SD cards via the built in card reader. I insert a micro SD card into the included SD card adapter and that into the card reader. These are 4GB cards and I am copying more than 1,000 files totaling very close to the capacity of the card. I take all of the files at once and drag them to the card. For some cards everything worked fine. The transfer completes in about 20 minutes. But for several of the cards it would copy for a while then suddenly pop up with an error that read something down the line of "The semaphore timeout period has expired." Sometimes it would copy quite a few files before coming up with that error. Sometimes it wouldn't get far at all before coming up again. I used a different computer to copy the files to the cards, and it did the job fine with no complaint, so obviously the problem was with my computer and not my cards. Now I don't know if this problem has any connection to the problem with Word, but I thought I would mention it in case it might be connected.

Style Set Blocking

Posted: 12 Jan 2015 02:44 PM PST

The Normal.dotx and Normal.dotm in Word 2010 has been changed and saved so that the Style Set Switching was turned on for "New documents based on this template".

However, when Word is reopened the Style Set Switching option is turned back on again.

Any suggestions as to why this is happening and how we can stop Word from switching it back on?

We are on a network, however, the testing has been done from a new Normal.dotm by removing all copies of the Normal files before reopening Word, opening the Normal.dotm file from the 'Roaming\Microsoft\Templates' location, turning the Style Set Switching off saving on the Normal Style and saving the Normal.dotm. Once complete Word is closed and reopened, however, the Style Set Switching option is turned back on.

Please HELP!

Thanks, Delma

Using Quick Parts in Protected Document

Posted: 12 Jan 2015 02:39 PM PST

Is there a way to use Quick Parts in a protected document?  I set up a template and entered all the information into Quick Parts so it can select an address from the Quick Parts drop down list.  But when I turn on the protection in Restricted Editing, the list becomes inaccessible.  I tried using the drop down option as well but the address is not in address format.

if field not working with text

Posted: 12 Jan 2015 02:11 PM PST

I have created a field called month, default text is November.

I then enter the following:

IF month = November Yes Null

I have also tried

IF month = "November" Yes Null

The result is null.

This worked fine in word 2003 (just been updated to word 2013)

The if statement also works for me if I use numbers but never when I use text.

Any ideas?

Word 2010 - Outline in Spanish

Posted: 12 Jan 2015 01:44 PM PST

In Word 2010, is there a way to change the ordinal numbers, when in Spanish, to accommodate whether it be masculine or feminine. For example:       It should be Clausula PRIMERA not PRIMERO.   Please help me correct this?  

Keyboard command to remove auto formatting/linking in Table of Contents in a Word document

Posted: 12 Jan 2015 12:51 PM PST

I've done this before, but forgot how to do it. There's a keyboard command (F9 is part of it) in Word that will turn an automatically created table of contents into text so it retains the page numbers as-is if it's copied into another document. Does anyone know off-hand what the keyboard command is for this?

Thanks,

Susan

Print Screen to Word 2010 document?

Posted: 12 Jan 2015 11:53 AM PST

Hi!

Please I have spent this whole day finding a way to add a print screen picture to my Word 2010 document

but while out result!

My print screen is shown on the clip board but adding it to the Word 2010 document by clicking the tiny picture on the clip board only brings a black outline of the site, no content!

This is my home laptop, I am the only user and owner so there should not be any strictriction to add e.g. my own web page to my own Word document!

But no! It is uninpossible!

I wonder if there is some false selection " x " somewhere in Word's configurations which is preventing that!?

There is a Ms article about "Content rights" in finnish here:

https://support.office.com/fi-fi/article/Sis%C3%A4lt%C3%B6oikeuksien-hallinta-Office-2010ss%C3%A4-c7a70797-6b1e-493f-acf7-92a39b85e30c

"Mitä sisältöoikeuksien hallinnalla voi tehdä:

  • estää valtuutettua vastaanottajaa lähettämästä luvattomasti edelleen, kopioimasta, muokkaamasta, tulostamasta, lähettämästä faksilla tai liittämästä käyttöoikeuksiltaan rajoitettua sisältöä

  • estää käyttöoikeuksiltaan rajoitetun sisällön kopioinnin Microsoft Windowsin Print Screen -näytöntulostustoiminnolla"

And it tells about "Content Rights" which can prevent adding Print Screen to a Word 2010 document!

But unfortunatelly this article says no words about the opposite!

I do not understand where I can manage to change, possible some preselected(?) preventing of Print Screens

so that I could make normal notes so that I would be able to add a print screen then text and then the next picture!

Earlier I used to make notes e.g. for seldom used computer skills which I could refer next time.

Print Screens where great e.g. for making notes of home web configurations which a professional hade put right

and I then made a note to remember all those several configurations. :)

Thank You for all help!

With Best Regards from Finland!

Footers in Word 2013

Posted: 12 Jan 2015 11:47 AM PST

  1. I want to place the document file name at the left side of the footer and the page number in the center of the footer.  This was possible in Word 2003 but I have not been able to do it in Word 2013.  After putting the file name in the footer, it disappears when the page number is added.  Does anyone know how to do this?
  2. Word Help says that double clicking in the footer area will open Header & Footer Tools.  This does not happen in my case.  Any comments on this?

Create and Run Spellcheck Macro on Restricted (protected) Form

Posted: 12 Jan 2015 10:19 AM PST

Hi All!

I have a form I created that is restricted to filling in fields.  Because spellcheck will not check fields in a protected form, I would like to create a macro that will do the following:  1) stop protecting the form 2) run spellcheck and then; 3) protect the form.  

I am haven't been able to figure out how to do this since the "record macro" button is grayed out when the document is protected.  If I unprotect the form to begin recording the macro, I loose the step of unprotecting the form in the actual macro recording.

A few years back I was able to get this to work in a protected Excel Spreadsheet.  Can I not do this in Word?

Sincerely,

Amy

Cannot open any word documents

Posted: 12 Jan 2015 09:37 AM PST

Hi

I hope someone can help me please. Lately I started to experience that I cannot open any of my word documents. I get this message: 

Microsoft Office Standard 2010 cannot verify the license for this application.

I bought this pc in 2009 with Windows Vista but now use Windows 7. Should I download office 2010 activator to rectify this problem?

Thank you for your help.

Clipart in MS Word 2013

Posted: 12 Jan 2015 09:27 AM PST

I do not like the new clipart function in MS Word 2013.  I have 15+ years worth of purchased clip art on disks, from many different collections.  I want to use THAT clipart, instead of the very limited and often unattractive offerings from Microsoft.  How can I disable the MS Word 2013 clipart function, and go back to the way that I have used clipart in Word for the past 20+ years?  Do I have to remove Word 2013 and reinstall one of the prior versions of Office?  I use clipart ALL the time and I want what I used to have!  I am a very unhappy Word 2013 user!  I have been unhappy with the changes that Microsoft has made to its flagship programs in the past three years.  I don't mind change, but when the changes are so radical that a heavy user has to spend weeks "re-learning" a program that they have been proficient with for many years, it makes no sense to me!  I don't want to be a dinosaur, and I embrace innovation.  But, the recent changes are frustrating and I am seriously thinking about either going back to using WordPerfect or firing up an older laptop, so that I can do the things that I want to do in a word processing program!

Help with creating letterhead document

Posted: 12 Jan 2015 07:22 AM PST

I am trying to create an electronic letterhead for our company.  I would like for the Header and footer to be on the first page when a one page document is needed but for the footer to "move" to the second page (or 3rd, 4th etc) as text is entered after the first page.  If I have a 4 page document, I want the header appearing on the first page and the footer appearing on the 4th page.  Any help would be greatly appreciated!

Kim

365 Word

Posted: 12 Jan 2015 06:42 AM PST

Office 365 will let me save a word version of a PDF file but the file is still not editable.

I need to be able to convert a PDF file to a word document, fill in the form and convert it back to PDF before sending to a customer.

Please advise the simplest and cheapest way to accomplish this.

Thanks!

File levels

Posted: 12 Jan 2015 06:34 AM PST

How do you remove an unwated file level from a file hierarchy without losing the contents of the lower level file?

Thanks to anyone who can help

Paul

Word docs formatting has changed since Office 2010 / Word Starter update

Posted: 12 Jan 2015 06:13 AM PST

I've had that little pop-up box telling me there's an update for Word Starter, which I'd been ignoring until today, when I accidentally clicked the 'Okay' button.  Now all my Word docs, especially the ones with column formatting, have changed (though it may be that these are just the most obvious ones - I haven't checked every single doc!).  They are mostly things like CVs, but I am at a loss how to change them back (e.g. so that content fits on 2 pages), or how to identify and uninstall whatever update it was that has caused these changes.  I've had a look at the Click to Run Manager, but that only tells me that updates have been installed, and there seems to be no way of seeing what's been done, or how to undo it.

I am running Word Starter 14.0.7140.5000

Click to Run version 14.0.7140.5002

Mail merge Doc doesn't show cents

Posted: 12 Jan 2015 05:57 AM PST

One of my Excel source fields has a currency amount of $663.25. It shows up on the doc as $663 with no cents shown

I have checked the source formatting and it is $0.00. The amount in the mail merge source list doesn't show the cents value.

How do I correct?

Problem when clicking "save as" in MS Word 2010 pointing to a different path or folder

Posted: 12 Jan 2015 05:37 AM PST

I have a user that when she opens a word document (from any source folder) and then tries to "save as", the path destination folder points to a different folder that is not the source folder nor is it the default location configured within Word.

For example, If I open an existing Word document located F:\Data\Stats\Word and do a "save as", it will immediately point to a different to folder on the server to M:\Public\Docs instead of F:\Data\Stats\Word. This does not occur to one specific file or files located in a specific folder, but to different other files in different folders.

I want the computer to open a Word document from its original location (ex. F:\Data\Stats\Word) and automatically open to its original source folder (ex. F:\Data\Stats\Word) when clicking "save as" without having to browse to it.

I'm aware that you can just do "save" instead of "save as", but often this user has to edit a file and save the changes as a separate file name.

The only step I've taken to remedy this was disabling the Trust Locations within Trusted Center Settings, but it did no resolve the problem.

Mail merge fields not updating

Posted: 12 Jan 2015 03:02 AM PST

I have a mail merge that takes field data from an Excel sheet.

In the Word settings, Update fields before printing and Update linked data before printing are selected.

However, if click Finish & Merge >> Print Documents...

...and click Options in the Print dialog, you can see that Update linked data before printing is no longer selected. In fact, it's disabled so I cannot select it.

And then of course, none of the fields are updated in the mail merge. 

Does anyone know why Update linked data before printing is disabled?  I didn't have any problems with this document in an older version of Word. Also, I get the same problem when using a real printer, instead of the PDF printer.

Formatting Issues on Word 2010

Posted: 12 Jan 2015 01:30 AM PST

Good Morning 

One of our clients is having an issue on Microsoft Word 2010. The Client uses document templates for all of the work they do. In their office, all of the computers are Microsoft Windows 7, with Either Office 2010, or Office 2013 Installed. The problem is that on Office 2010, the formatting of these document templates is not correct. The Bottom of some of the words is chopped off, but in Office 2013 it is fine. 

Also, This computer was recently reinstalled with Windows 7, and I have checked to make sure office is up to date, completed a repair on the office installation, made sure that windows is up to date and tried various different printer drivers on the computer to see if we could resolve the issue

I have attached some images on this post for referance, but due to confidentiality I have had to remove some of the lettering frmo the customers logo, but you can see the issue. 

The First Image, is what the document looks like in Word 2013, and the second image is what it looks like in 2010, that is causing the problem. 

- Office 2013 

- Office 2010 

Thanks in advance for your help with this! 

Open documents created in Word 11

Posted: 11 Jan 2015 04:57 PM PST

How do I open in Word 2003, Word documnets created in Word 2011.