Microsoft CRM - CRM appointments not appearing in Outlook calendar |
- CRM appointments not appearing in Outlook calendar
- Multiple sessions with the same login id
- Incomming e-mails appear duplicated
- Can't access CRM
- The All Leads view is not All Leads.
- Question about Activity assignation to Case
- Custom view will not run
- CRM for Customer Service
- Question about security setting
- & symbol causes SOAP exception
- MS CRM SFO Unable to display folder
- crystal reports not working after reinstall
- Cutome Roles.....
CRM appointments not appearing in Outlook calendar Posted: 11 May 2005 06:02 AM PDT Yes I entered an appointment in Webclient. Then went to CRM folder in Outlook, then clicked sysnchronise. No error messages, but no items sysnchronised. Alanb "Support www.MSCRM-ADDONS.COM" wrote: |
Multiple sessions with the same login id Posted: 10 May 2005 04:21 PM PDT MSCRM is licensed on a named-user basis. This means that anyone who users the app should have a license. Unfortunately, hey do not offer a read-only license. Technically, an app that uses SDK calls to retrieve data and display it should also require a license. There is some gray in this though. If you are concerned about the retrievals, then you can always try to access the tales directly via SQL. This is allowed, but not supported. As fro the EULA text, it is on the installation CD and most likely is copied to the server as well. Matt Parks MVP - Microsoft CRM ---------------------------------------- ---------------------------------------- On Tue, 10 May 2005 18:14:02 -0700, ansank <microsoft.com> wrote: Matt, Thanks a lot for pointing this out. I am a bit scared now. We use an admin account to render data in some of the custom pages (this data could not be retrieved if the current user credential is used). Is this also a violation of the EULA? This might seem to be a stupid question. But what exactly does the EULA say about this issue? Is there a place where I can find the EULA text? Thanks a lot "Matt Parks" wrote: |
Incomming e-mails appear duplicated Posted: 10 May 2005 03:18 PM PDT Hi Oscar~ Rob is correct that the incoming e-mail is being processed by more than one of the CRM Exchange Connectors. To get around this please follow Rob's suggestion or consider placing a front-end Exchange server that will process all incoming e-mail. Then the CRM Exchange Connector will only need to be placed on this server. In regards to your second question, what you are experiencing when sending e-mail out of CRM with duplicate activites being created is by design for CRM. A separate e-mail activity is created for each recipient. Warm Regards, Shawn Nulph | Microsoft CRM | Microsoft Business Solutions Microsoft Online Partner Support When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== === Business-Critical Phone Support (BCPS) provides you with technical phone support at no charge during critical LAN outages or "business down" situations. This benefit is available 24 hours a day, 7 days a week to all Microsoft technology partners in the United States and Canada. This and other support options are available here: BCPS: https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469 Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/ If you are outside the United States, please visit our International Support page: http://support.microsoft.com/default.aspx?scid=%2finternational.aspx. ================================================== === This posting is provided "AS IS" with no warranties, and confers no rights. You assume all risk for your use. © 2005 Microsoft Corporation. All rights reserved. |
Posted: 10 May 2005 02:01 PM PDT Thank you - I wasn't aware of this update. I have now applied a host header to the website I originally created for CRM and given an alias name for DNS. However I still have the same problem. When I set the crmweb with the same IP as the network card internal address the default website stops working and when I type http://servername/crmweb I getpage not found. Are there changes I need to make to the CRM installation to reflect the host header? Or should I uninstall and reinstall CRM? Also did you have a comment on my question re the CRM exchange connector? Thanks. "John O'Donnell" wrote: |
The All Leads view is not All Leads. Posted: 10 May 2005 12:58 PM PDT Larry, There is a way around this... 1) In the IE client, go to Home | Settings | Business Unit Settings | Teams 2) Click New Team, give the Team a name, such as "Admins", and Save the Team. 3) Click on the Members team, the Add Members button, and add your System Admin to this team. 4) Go to Home | Settings | System Customization | Leads | All Leads 5) Select Actions | Sharing on the All Leads view customization screen. 6) Click on the Add Team button, click Go, double-click on the Team Name you created. Click OK. You have now "shared" the All Leads view with only those people in that group. "Sharing", in a uniquely Microsoft definition of the word, in this case means to restrict access to everybody, except those with whom you share the view. Which means in this case that your regular users can no longer see this view! Now, create a new View, name it whatever you like, Filter however you like, and voila, problem solved... HTH, Dave ------------------------------------------------- David L. Carr, President Visionary Software Consulting, Inc. Main #: 971-327-6944 Introducing our newest software product... VAST - an auditing solution for Microsoft CRM 1.2 VAST shows you "Who Did What When" in Microsoft CRM To download our free trial, get more info, or to order, visit http://www.VSCRM.com |
Question about Activity assignation to Case Posted: 10 May 2005 09:34 AM PDT Not to mention that all activities accepted have to be manually deleted from in progress when the case has been solved... Is there a workaround for that? Thanks Eric "Eric" <fr> wrote in message news:phx.gbl... |
Posted: 10 May 2005 09:04 AM PDT Ron, Do you know if the full-text search indexing is running correctly on the SQL Server? I believe searching in the memo fields is done through the full-text search engine of SQL Server. Therefor it should be running and also indexing. -- Rob Bakkers, Avanade Netherlands "Ron De Giusti" wrote: |
Posted: 10 May 2005 07:04 AM PDT Some ISVs already have portal products for MSCRM , including www.c360.com and www.axonom.com The c360 web site explains one view of the licencing situation... Peter Lynch "Dan Quinton" <microsoft.com> wrote in message news:com... |
Question about security setting Posted: 10 May 2005 02:33 AM PDT Thanks for reply Dan. Two users are in the same BU. Actually, I created a new BU called "Local Sales", with parent BU set to "Adventure Work Cycle", and there's no child BU under "Local Sales". For the "Local Sales" BU, only 2 users belong to it, cs and cs_manager, and they both grant to role called cs_user. One of the owner of the Accounts that cs_manager should not be seen is "Administrator", and he is under "Adventure Work Cycle" BU. Actually, cs_manager able to view all acounts that created by different BU, that's why it's so rare....and cs with the exact same setting but only able to view "Local Sales" owner's accounts. I also checked that there are no sharing among those Accounts, and there's no team setup for two users. One thing that maybe an issue is that cs_manager is the Manager of cs, will that be an issue? But I can't remove that Manager relationship once I assigned. Please help, thanks. Ken "Dan Quinton" <microsoft.com> ¼¶¼g©ó¶l¥ó·s»D:com... |
& symbol causes SOAP exception Posted: 09 May 2005 09:10 PM PDT >System.Web.HttpUtility.HTMLEncode() It may not matter in your case but he doesn't do apostrophes. |
MS CRM SFO Unable to display folder Posted: 09 May 2005 06:59 PM PDT The bandwidth between the HQ and the branches is 128k. ~Dave John O'Donnell wrote: takes it. A Of there. and see when task error this: behavior? |
crystal reports not working after reinstall Posted: 09 May 2005 02:55 PM PDT cool thanks that tool worked "John O'Donnell" wrote: |
Posted: 09 May 2005 11:42 AM PDT also check the event log on the crm web server and see if there are any issues related to the security role changes -- John O'Donnell Microsoft CRM MVP http://www.mscrmfaq.us "BizWorld" <com> wrote in message news:phx.gbl... Role Account. |
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