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Microsoft Word - Word and Excel 2013 crash the moment I create or open a document.

Microsoft Word - Word and Excel 2013 crash the moment I create or open a document.

Word and Excel 2013 crash the moment I create or open a document.

Posted: 31 Jan 2014 02:52 PM PST

My MS Word 2013 and MS Excel 2013 aren't working. PowerPoint and OneNote are fine, however, when I try to open or create a doc/workbook, it gives me the following messages:

Microsoft Word Has Stopped Working
Windows is checking for a solution to the problem...

then:

This may take several minutes...

then:

A problem caused the program to stop working correctly. Window will close the program and notify you if a solution is available.
[Close Program]

This morning I set up a new wireless printer, and Word worked fine. But since I turned the printer off, and it disconnected from my computer, Word and Excel have stopped working. I have re-connected my printer and it still doesn't work. Any ideas?

Can you install Office Home and Student 2013 during the free 30 day trial/subscription?

Posted: 31 Jan 2014 02:07 PM PST

On December 27, 2013, I installed the free 30 day trial for Office Home and Students 2013 on my laptop. On January 12, 2014, I bought the actual Office Home and Student 2013 and installed it on my laptop while the subscription was still going on, since I didn't think there would be a problem with it at the time. On January 26, 2014, the subscription ended, and ever since then, whenever I open up Word, it says that my subscription has ended and I need to renew my account. This is a problem for me because I already used the product key on January 12, 2014 and I thought that the subscription would end automatically, considering I installed the new product already. I threw away the information containing the product key after I used it, thinking that I wouldn't have to use it again, which was admittedly a really stupid move on my part. I don't know what to do anymore, and I don't know how to fix this. I am a high school student, and I am afraid to tell my parents what happened because they might have to buy Office again. Please help me!!!

Can't get Word 2010 to print a #10 envelope on my Epson NS530 printer

Posted: 31 Jan 2014 02:04 PM PST

Using a #10 envelope I am forced to load it into the paper tray in the center of the tray, where the guides close in on the envelope.  When the printer prints however, it prints the addresses (return & send to) as though it was printing on a full sheet of paper, missing virtually all of the envelope. 

I have followed the instructions listed for envelope printing, but the issue remains. I see no settings that I think might resolve the problem ... perhaps someone can help.

Office Document Management

Posted: 31 Jan 2014 01:28 PM PST

We have an office with a staff of 25, each staff member uses Microsoft word and we have had trouble maintaining our set office standards (paragraph and color formatting, layout design, and fonts in particular). In essence, each document that leaves the office has a slightly different appearance, some follow the office standards and others are a complete departure from the template standards. Our workflow presently makes use of word template documents on a central server. For each person and office computer, our IT person has to go to each workstation and make sure that arial is the default font and that our office default quickstyles are set - this is very time consuming and expensive. Our question is: is it possible to have an installer file or some other method so that standards are downloaded to each computer with (more or less) one click?


Specifically and for each workstation, it would be great if the installer was able to: (1) delete all the extraneous and non-relevant stock quickstyles, (2) downloaded templates so they are more easily accessible, (3) download a default quickstyle so that each new blank document has the correct fonts, colors, paragraph spacing, etc, and (4) deleted unnecessary templates. 

Look forward to your help!

Thanks,

Weird symbols showing up next to my header (not paragraph symbols)

Posted: 31 Jan 2014 01:04 PM PST

I am exporting a document to Word from a database program.  It usually exports fine, but today, I started to see these bucket like symbols next to the headers.  It is specific to me and if I send to others they don't see it.  How do I turn this off.  I am pretty sure it is a Word setting.  I would like a solution for both Office 2010 and 2007.

Creating index

Posted: 31 Jan 2014 12:41 PM PST

I have collected years of recipes from friends and cut outs from newspapers and magazines which I have amalgamated into a Word document. I want to create an index under sections, for example Salads, Main Meals, Desserts, but I can't work out how to do this. I'm sure I'm missing the obvious but I would appreciate some assistance.

Word 2013 - Tracking Changes / Show Markup - Question about local vs SkyDrive behaviour.

Posted: 31 Jan 2014 11:49 AM PST

This isn't a critical issue, more of an annoyance.


When editing a Word 2013 document (we don't use the Web version of word), we often enable the "Tracking Changes / Show Markup" feature.  We saw this behaviour today.


User's name is Bob Smith.


Word 2013 Document edited from his My Documents folder on his local hard drive.  It shows the Tracking change history as "Bob Smith" and his changes to the document are highlighted in blue text.


Bob then uploads the document to SkyDrive since we have to share it with multiple authors, then continues to edit the document from the SkyDrive location and NOT his local drive.  His change history now shows his name as "Bob" and subsequent changes to the document are highlighted in RED text, even though he's the same author.


Is there a difference in the way Word is treating his identity?  Are his local edits being identified by his network logon (we use Server 2003 R2) and his SkyDrive edits being identified only by his first name from his O365 account credentials?


How do we get Word to recognize "Bob Smith" and "Bob" as the same author and not change the colour of his edited text?

Word 2007 very slow to open document on server via hyperlink in first document

Posted: 31 Jan 2014 11:08 AM PST

Using Office 2007 Pro Plus on Win7 Pro SP1 64-bit.

I have a lot of Word documents in which I have placed hyperlinks to other Word documents.

Recently, for no apparent reason, the hyperlinks started opening Word documents in Wordpad, even though the file associations clearly showed that Word was the default program. I fixed that by re-entering the file associations manually.

As soon as that was fixed, another problem came up. When I click on a link to a Word document on a local server, it takes over two minutes to open. Meanwhile, the status bar shows "Downloading <file name>." If I open the same document directly (File | Open or by double-clicking on the file icon), it opens with no delay.

If I click on a link to a Word document on my PC hard drive, it opens immediately. If I have a hyperlink in an Excel worksheet to a Word document, it opens immediately regardless of where it is located, so it appears to be specific to Word, not to Office generally.

I've tried the following possible solutions that I found on the Internet, none of which worked:
  • Repaired the Office installation
  • Added server locations to the Trust Center trusted locations and allowed trusted locations on my network
  • Disabled and re-enabled offline files
  • Unchecked advanced Internet options to "Check for publisher certificate..." and "Check for server certificate..."

One suggestion I did not try was to uninstall the Microsoft Office File Validation Add-In. Other PCs on my network have this add-in, and they do not have the problem.


So I am out of ideas. Does anyone have a better one?


Thanks!

Word Doc - PDF Contract

Posted: 31 Jan 2014 11:00 AM PST

I am creating a contract in Word 2010. I want to save it as PDF so it cannot be changed. Additionally I want to be able to pull this contract up on my ipad and fill in the necessary contact information. How do I create this document to allow additional information to be added to the PDF on specific lines RE: Name, Address, email, etc. and an esignature.  Thanks for the help.      

TEMPLATE ICONS turn to Blank (X) Icons after use - how/why/Whats the fix?

Posted: 31 Jan 2014 10:42 AM PST

Hello!
Suddenly, for no reason I can understand, my Microsoft Word 2007 is acting up.
I have a number of templates I utilize during the course of the month.
Just two days ago, I noticed that when I clicked on the little Ball at the top of the Windows bar, and click on NEW (document) a window opens as usual, showing a column of templates on the left, and then a column with two rows; the top being Blank and RECENT Documents and the Bottom of that column shows RECENTLY USED TEMPLATES.

Its in THAT area (Recently Used Templates) that I have noticed that once I use a template, the icon remains (with the lettering under it identifying it) however the picture of it looks like is MISSING! and the Icon is now replaced with a smaller greyed version, with the top right "dog eared" and it has a big painted X in the bottom third of it.

Why is this happening and what can I do to fix it please.

Thank You

Strange issue with inline images in Word 2013, Compatibility Mode

Posted: 31 Jan 2014 10:27 AM PST

There are times when I need to use Compatibility Mode in Word 2013 (there is a very convoluted, but real reason, and another topic for another day).  When I paste inline images with a border, the top border is cut off both onscreen and in print.  The same image looks fine when the document is saved with the new file format (but, as alluded to earlier, I have other problems).


This is more of a curiosity thing:  has anyone else seen this happen?  Aside from moving to the new format, can you think of a workaround?


Thanks in advance,


Terry

Mark entry with various sub entries

Posted: 31 Jan 2014 10:17 AM PST

Hi all, 

I was wondering if it was possible to mark an entry with various sub entries, and not just with one.

Thanks in advanced. 

Word 2010 - Document Properties page prints each time

Posted: 31 Jan 2014 10:12 AM PST

I have un-checked "Print Document Properties" which solves the issue but then a week or so later it starts again.  When I look at the Print options, "print Document Properties" is again checked.  I know I don't do this.  Is there some other Word default setting that is re-setting this option?

Thanks!

Visual Basic - including the document header in macro

Posted: 31 Jan 2014 09:17 AM PST

I am trying to send a Word document as an email without it being an attachment.  I am using Visual Basic to create the macro.  When I use the macro, it copies the document text perfectly into a new email message.  However, it is losing the header and page border.  It seems the Selection.WholeStory is not taking the header and border.   I have tried to add those selections into the macro, but I'm not doing it right.  Can anyone help with me by telling me how I need to add those items to the macro?  Thank you!

 

Sub SendDocAsMail()

Dim oOutlookApp As Outlook.Application
Dim oItem As Outlook.MailItem

On Error Resume Next

'Start Outlook if it isn't running
Set oOutlookApp = GetObject(, "Outlook.Application")
If Err <> 0 Then
    Set oOutlookApp = CreateObject("Outlook.Application")
End If

'Create a new message
Set oItem = oOutlookApp.CreateItem(olMailItem)

'Allow the user to write a short intro and put it at the top of the body
Dim msgIntro As String
msgIntro = InputBox("Write a short intro to put above your default " & _
            "signature and current document." & vbCrLf & vbCrLf & _
            "Press Cancel to create the mail without intro and " & _
            "signature.", "Intro")

'Copy the open document
Selection.WholeStory
Selection.Copy
Selection.End = True

'Set the WordEditor
Dim objInsp As Outlook.Inspector
Dim wdEditor As Word.Document
Set objInsp = oItem.GetInspector
Set wdEditor = objInsp.WordEditor

'Write the intro if specified
Dim i As Integer
If msgIntro = IsNothing Then
    i = 1
    'Comment the next line to leave your default signature below the document
    wdEditor.Content.Delete
Else
    'Write the intro above the signature
    wdEditor.Characters(1).InsertBefore (msgIntro)
    i = wdEditor.Characters.Count
    wdEditor.Characters(i).InlineShapes.AddHorizontalLineStandard
    wdEditor.Characters(i + 1).InsertParagraph
    i = i + 2
End If

'Place the current document under the intro and signature
wdEditor.Characters(i).PasteAndFormat (wdFormatOriginalFormatting)

'Display the message
oItem.Display

'Clean up
Set oItem = Nothing
Set oOutlookApp = Nothing
Set objInsp = Nothing
Set wdEditor = Nothing

End Sub


 

Need telephone # for MS Office Support

Posted: 31 Jan 2014 08:58 AM PST

Does anyone have the actual telephone # for Microsoft Office.com Support:  I have 2013 Office Suite, have a problem with Word 2013 (purchased from MS 1 month ago) and when the "support tech."  could not answer my question (or would not) and I asked for a supervisor, he hung up on me!!  I'd like to call them  or have some means of filing a complaint. Thanks for any help you can provide.

Why won't a selected set of cells from Excel paste as a picture in a Word file in 2013 like it used to in all previous versions?

Posted: 31 Jan 2014 08:55 AM PST

Every month I produce my company's invoices in Excel, including formatting and totals etc.  I then copy a selected set of the cells and paste-picture them into the Word file containing the rest of the invoice information.  I have been doing this for four years.


I have just upgraded my computers which included commuting to Microsoft 8.1 and the 2013 suite of Office products.


Suddenly, if I try to paste-picture from the selected Excel cells only some of the cells come across, or none, or some other corruption that is making production of invoices this way impossible.


What is happening?  How can I resolve this?


I confirm that I have no add-ins operating, and in all other respects Office 2013 seems to be working normally.

Caryn

Office 2013 Word is saved to Windows 7 configuration, but my Windows is 8.1

Posted: 31 Jan 2014 08:53 AM PST

My Office Word 2013 worked well until I tried to upload Word 2007 discs to Word 2013.  Somehow, my new Office 2013 became locked in "Windows 7"--when I have Windows 8.1.  I need to know how to reset Word 2013 to Wins 8.1 settings, and how to save those 8.1 setting.

I have uninstalled, reinstalled, repaired (both online and offline) Office 2013, but always get a message that it needs repair, and I cannot use Word to create or open any documents.

Thanks for any help you can provide. 

PROBLEM: New Text Box, Layout Options feature Discards Ctrl keystrokes

Posted: 31 Jan 2014 08:03 AM PST

Dear Microsoft Office Team/Community:

 

 

PROBLEM:

I have a set of productivity macros essential to my work that Word (and Excel) 2013 break where Office displays the new formatting/layout icon next to an object.  The macros I use are activated using a  Ctrl-<key> combination.   The Ctrl key is being intercepted by this new layout icon, changing the focus unwantedly, and discarding the key stroke, as illustrated below:

 

 

This causes the a fly-out of the Layout options which grabs the focus and completely throws away the keyboard  keystrokes preventing activation of the macro.

 

 

RESULT/IMPACT:

1) Completely prevents use of the Ctrl-key macros I use in text boxes for Word (they are fine in the rest of word) and in a selection of cells in Excel.

2) From the usability point of view, I can see how it helps a new user but for keyboard productivity, those who try to stay on the home-row the mouse is used rarely except in moving objects longer distances on the page.

3) For the moment, I have re-installed Office 2010 where this was not a problem, but this prevents me from moving forward.

 

QUESTION/REQUEST:  

1) Is there a way to turn this feature off? If there is, I have not found it.  

2) If not please could provide one in a fix?

 

Thank you for any assistance you can provide in advance.

 

Kenton

TOC - CUSTOM DESIGN

Posted: 31 Jan 2014 06:41 AM PST

  I have a TOC that I want to add a symbol after the page number.


This is the scenario -


Our shop workers are given a hard copy of a manual, to which they must read and understand each section. 

  I want the worker and his trainer to be able to check off each section - initial and date - that they have completed the training tasks within each section of the manual by using the TOC. 


I am only going to keep the sign off TOC in their file.  Not the entire manual.  

 


how do I include in the TOC a spot for each person to "sign" off.


Any and all suggestions are welcomed. 


Sandra

Unable to remove a hyperlink

Posted: 31 Jan 2014 06:34 AM PST

Hello

 

I have been given a word document that has hyperlinks in it.  I am trying to remove the hyperlinks but it is not working.  I right mouse click on the text but I do not get the option to Remove , Copy, Edit, or Open.

 

Anyone have any ideas on how I can remove the hyperlinks?

 

This document is saved as a 97-2003.doc file and I now have Office 2013.

 

Thanks

Linking/Auto-completing Text Form Fields

Posted: 31 Jan 2014 06:24 AM PST

Hello,

Our company uses several multi-page documents with Legacy Text Form fields.  Certain fields contain the same information (such as Name, Mailing Address, Account Number, etc.), and they need to appear on each page of the document for auditing purposes.  Is there any way to somehow link these fields in such a way that if you enter data in one field, the other fields will automatically populate with the same data?  For example, if a three-page document has a Name text field on each page, and I enter/change a Name on page 2, the Name on page 1 and 3 will be updated to be the same Name on Page 2?

MS-WOPI with authentication

Posted: 31 Jan 2014 05:31 AM PST

After reading this blog article, I managed to implement a WOPI host based on a SAP server document store. It's working well but I wonder if it is possible to let the WAC server do any kind of authentication when calling the WOPI host to get file metadata (checkFileInfo) or file content. Is there any possibility to put a client certificate on the WAC server and have it send to my WOPI host or do the Office Web Apps support SAML authentication? Of course the access token and access token ttl are in place to secure the WOPI endpoint on the SAP server, but customers request additional authentication of the WAC server against their SAP system.


We tried to put a client certificate on the WAC server IIS, but couldn't get it to be sent with the WOPI requests. Sadly I found nothing on the web, any help would be great! Thank you in advance!


Regards

TinoB

Dashed borders around tables render as solid when converting to PDF

Posted: 31 Jan 2014 01:05 AM PST

I have a defined format for many documents which have all been created in MS word 2007.  Never any problem creating PDFs of  these using ADOBE XI Pro.

Updated to MS 2013 and now when converting the same doc to PDF all dashed borders around tables render as solid lines. The only time they render correctly is if I PRINT to PDF.  Printing to PDF is not an option as I create batches of many documents at one time, so would be to time consuming.  This was an issue when i considered upgrading 2007 to 2010 a couple of years ago, so caused me to delay upgrade.. upgrade is now required.

 

I have a sample of a document if required.

 

thanks

numbering - stopped working

Posted: 30 Jan 2014 11:20 PM PST

hi all,


i have an issue with this file.

http://sdrv.ms/1bFtA11

the problem is when i try to open it in 2013, i can not continue numbering when i simply press enter. but i can open it in another computer with 2010 or 2007 versions and easily continue numbering.

can someone tell me the problem and how to solve it ?

Thanks

Format codes for replace feature

Posted: 30 Jan 2014 10:59 PM PST

Where do I find a list of codes for the replace feature. For example I know that the code for an index entry is ^dXE but is there a list for paragraphs, tabs etc? Thanks in advance for help

Buying office in another country!

Posted: 30 Jan 2014 08:00 PM PST

I'm currently in Thailand, trying to purchase Word in English. However, the billing process keeps coming up in Thai. I'm also worried that Word will be in Thai as well. How do I fix this? Thank you! 

At the end of the Date put the day that the date represents

Posted: 30 Jan 2014 07:25 PM PST

Hello from Steved


My question please is At the end of the Date put the day that the date represents


At the end of the paragraph I have "1-Feb-2014" is it possible to have this "1-Feb-2014 Saturday"


Thank you in Advance

Word Question

Posted: 30 Jan 2014 07:08 PM PST

I have 3 questions i want to have 3 different pages with different headers and the last page header to keep following the next pages like this

page 1 header 1
page 2 header 2
page 3 header 3
page 4 header 3
page 5 header 3 etc.

Also i wanna have page 2 or 3 to be landscape and the other just regular.

Finally, I need to have that landscape page to have portrait headers.

Thanks in advance.

Multiple chapters in one file - is it possible?

Posted: 30 Jan 2014 06:56 PM PST

I have been tasked with taking 6 chapters in 6 separate files and merging them into one file. I am having problems and am wondering if it is possible to do this with automatic outline numbering of headings and automatic figure and table numbering. I put each chapter in a separate section and followed Shauna Kelly's guidelines for creating a multilevel list to number the headings. It worked well for the first chapter and section, but when I started numbering the second section, things got fouled up. The multilevel list lost its link to the heading styles.

 

Can someone tell me if what I am trying to do is possible, or if there is some other way of doing it with automatic numbering for multiple chapters in a single file?

 

To make matters worse, I am using Word 2013 but I am having to save the file in Word 97/2003 format and work in compatibility mode.

 

Thanks,

Allen

Word is all in French

Posted: 30 Jan 2014 06:39 PM PST

I bought Microsoft word and the entire display is in French. All the titles for the categories and tools are all French instead of English, but what I write is in English. I have tried going to Control panel to switch my language, but when I do it still has me under english. Thanks in advance for any help. Not sure as I type this whether or not I'm running Windows 8 or 8.1 

Subscription expired?

Posted: 30 Jan 2014 06:16 PM PST

I'm getting the message that my subscription has expired.  I bought my computer in Sept. 2013 and bought a card from Best Buy to to install Microsoft Office.  Do I already have to renew by subscription?

How to adjust margins with greater granularity than default? (grid-related?)

Posted: 30 Jan 2014 05:11 PM PST

In Word, I have a sentence followed by a bulleted list.  Under that, I have a 2-column-1-row table with three bulleted sentences per column.  For the life of me, I can't get all the bullets to line up vertically.  The first set of bullets is about 1 pixel off vertically from the bullets in the table.  If I try to move the margin for either one, there's not enough granularity to move just 1 pixel.  It always jumps 3 or 4 pixels.  Is there a way to modify the granularity of the underlying grid so that I can move one of the margins just 1 pixel over?




Text looks like the following:


Regular sentence blah blah.

   * doobee

   * doobee


Regular sentence and then bullets below are inside a table.


   * bulleted text inside each column     * bulleted text

   * bulleted text                                     * bulleted text

Keyboard zoom does not work

Posted: 30 Jan 2014 04:41 PM PST

http://support.microsoft.com/kb/914979

THIS DOES NOT WORK!!!!   The Zoom function on the Microsoft Ergonomic 4000 keyboard doesn't work. This happens repeatedly. The below "solutioN" doesn't work. I have done all of the below with computer restarts, and no change. Stupid Microsoft. Nothing Microsoft does works right. BTW, I don't know where to post this. There seems to be no forum for posts of this type. One more kudo to MS.

This problem may occur if the speed in the IntelliType Pro software for the Zoom slider key is not set to Fast.

To resolve this problem, increase the speed for the Zoom slider key in the IntelliType software. To do this, follow these steps:

  1. Click Start, click Run, type control in the Open box, and then click Keyboard.
  2. On the Keyboard properties page, click Zooming.
  3. Use the pointing device to click, hold, and then move the Select a zooming speed slider control to Fast.

    Note Click to select the following check boxes if they are not already selected:
    • Enable zooming
    • Enable accelerated zooming (zoom faster the longer you hold the zoom slider)

This doesn't work!!!!!!!!!!!!!!!!!!!!!!!!!!

How do I type anything without Word 2010 trying to "help" me?

Posted: 30 Jan 2014 04:28 PM PST

All I want to do is type what I want, where I want, without any kind of "style" or "formatting".  I've tried to put everything back to default and that is fine.  But every time I try to type some notes or a letter or whatever, Word 2010 tries to "help" me.  It's annoying and frustrating.  I hit the "enter" button to "return" to the next line and I get an extra space and a new "style".  Please, someone, tell me how to turn off or "ignore" the "styles" so I can just type what I want, in whatever font I want, in whatever type size I want.  Please help.  Thank you!!!

In Word, how do I duplicate an entry in a field in multiple fields vs entering the same text 10 times

Posted: 30 Jan 2014 04:25 PM PST

I apologize up front because I 'm sure this has been asked and answered in the past, but I do not use Word often and I'm not even sure what terms to use to ask the question properly to do a search.

I'm using MS Office 2007 and two of our contracted employees did not have their contracts extended and I was left taking over a Word document one lady used to send people account information for conference calls. There are about 25 fields (not sure of the proper name for the fields...) that need to be filled in, but most of it is duplicated as the total number of unique cells is around 5. In Excel I could put the customer's name in Cell A1 and for each duplicated cell just put "=A1", and when I print the document as a PDF the values are there and no one is the wiser. How could I do this same type of function in Word? 

Thanks,


Troy

microsoft word

Posted: 30 Jan 2014 03:53 PM PST

How do you put the fast-forward symbol in a word document

Open up an inserted word doc. inside a protected word doc???

Posted: 30 Jan 2014 03:25 PM PST

I have a unique situation.  I want to insert a Word doc. inside another Word doc. using the Developer tool.  I want to enable people to open the inserted Word doc., but not be able to Cut or Delete it.  If I Protect the document, users can not Open it.  Is there any way to insert a doc. and let people read it in Protected mode?  Try it and see what I mean.  HELP!

Office 2013: Unable to work with the Office applications

Posted: 30 Jan 2014 02:03 PM PST

I Have windows 8 and the 30 day free trial. I go and click on word application and it is not coming up at all. not even a error message. then I clicked on the power point one and it said error I need to uninstall and reinstall. If I do this will I lose my free trial?? HELP PLZ!!!

 

Old title: I have the free 30 day trial